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I truly cannot speak highly enough of our stay here at the Holiday Inn Express Hotel. The staff was absolutely "AMAZING". They were utmost helpful in guiding us where to go, what to see and how to go about to get where we needed to....More
this hotel is over 6 miles from downtown. However there is a shuttle bus running every hour downtown. It costs $10 round trip and picks up 2 min walk from downtown up until 2,30 a,am, The hotel runs a free shuttle bus to Opry Hotel...More
We picked this hotel balancing out price and location. Overall it was ok. However it's probably one of the worst Holiday Inns I've experienced in a while. No pool towels ever refilled, cold lobby coffee, no luggage carts (saw only 1-2 my whole time there)....More
1 Thank maggie_marie76
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - OprylandResponded 30 July 2016
Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased that our location worked for your needs and apologize for the shortfalls you have encountered. Your review is vital for improving the...More
The room had been remodeled and was all very clean, new. The only problem I had was the coffee machine was in the BATH ROOM. i did not drink coffee and if I had I would never have made coffee in the BATH ROOM!! This...More
This hotel is an excellent lacation if you are pressed for time or not able to walk long distances - especially in the summer heat of Nashville. Room modern with frig & microwave, king bed which was very comfortable. The bathroom is one room but...More
The hotel shuttle goes to the opryland hotel when you request it and they return when you call them. Very convenient. The Monarch shuttle is a little different.They come to the hotel at the top of the hour if you request... More
The hotel shuttle goes to the opryland hotel when you request it and they return when you call them. Very convenient. The Monarch shuttle is a little different.They come to the hotel at the top of the hour if you request the hotel staff to call them. They drop off and pick up downtown at the convention center which is a short walk to "honky tonk row". Short walk approximately 3 blocks. They pick up at the convention center at the half hour. There are multiple shuttles and ours only took holiday inn guests back and forth, but they also go to the Wyndham resort next door so when catching the return shuttle, make sure you're on the correct bus.
Our personal experience with the hotel shuttle was excellent. Very nice staff. We had planned to stay at the Opryland hotel for a couple of hours, but had to return in less than 45 minutes and our driver returned to pick us up within 10 minutes of our request. You will need a phone to contact them for a return ride.
Our experience with the downtown shuttle was fairly good. They only run until certain hours in the am but it was pretty late, like 2:30 am. Be sure to check if planning to be downtown late. We had one small glitch in our return ride. Too many guests were returning at the same time to the Wyndham resort and we had to exit our smaller van shuttle so they could accommodate all the Wyndham guests on two shuttles and we had to wait for a third one to pick us up. Added about 10 extra minutes to our wait. Also, please note there is not seating in front of the convention center so after walking downtown, you will be standing while you wait for your shuttle. My group of 8 had some sitting on the curb. The convenience and cost of the shuttle vs having to pay to park downtown and navigate the city streets was well worth the $10 fee.