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This is my friend’s and my second stay at this hotel and it is a safe bet that we will stay here again. We love to travel and Nashville is a favorite destination. The rooms are clean and neat and the beds and pillows are...More
Our room was fine, nothing stood out to be either really good or really bad. Liked having a microwave & fridge, came in handy. Room was clean except for some dust on the top of the two lampshades on the nightstands. Washroom was clean, no...More
1 Thank 917judyt
Response from KaliM920, Manager at Holiday Inn Express Nashville Downtown Conference CenterResponded 9 January 2018
Dear Judy T,
Thank you so much for the great feedback. I am so glad to hear our staff made your stay so enjoyable. Our location and amenities make us one of the Nashville hot spots. Glad you were able to take advantage of all...More
We stayed Mon-Sat.
Mon-Thurs the service was friendly & great. I would had given them 5 stars.
I don't know what happen Fri-Sat, major staff crew changed. Fri our room didn't get housekeeping. The shuttle left us out in the freezing cold for almost a...More
InterContinental Hotels Group introduced a policy approximately one year ago enabling customers at most hotels to cancel without penalty if they give at least 24 hours' and some are 48 hours' notice. I have been fighting for a refund that was cancelled 10 days after...More
Response from KaliM920, Manager at Holiday Inn Express Nashville Downtown Conference CenterResponded 5 days ago
It sounds like you booked an advance purchase rate with us. These rates are set at a lower rate because they are charged when you book and are non-refundable. I have yet to receive any email about this. You are more than welcome...More
This place is great. Breakfast typical of a free hotel breakfast, but great people working there. VERY convenient to Broadway....Get your boots shined by the gentleman in the Lobby, he is GREAT and very friendly!!!!!
There's a small store in the lobby that has snacks and sodas although the prices are a bit high. If you're heading down to Broadway where the music and bars are the hotel has a shuttle but it isn't a bad walk at all. If... More
There's a small store in the lobby that has snacks and sodas although the prices are a bit high. If you're heading down to Broadway where the music and bars are the hotel has a shuttle but it isn't a bad walk at all. If you're looking for hop on/hop off for sightseeing there's a visitor's center down Broadway by the riverfront that has info and sells tickets. Have fun - it's a fun town!