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Nashville Marriott at Vanderbilt University

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#50 of 154 Hotels in Nashville
Certificate of Excellence
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Nashville Marriott at Vanderbilt University
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694 Reviews from our TripAdvisor Community

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Showing 689: English reviews
Reviewed yesterday NEWvia mobile

The staff at the Vanderbilt Marriott could not be more rude! We waited over 1 1/2 hours past check in time for our room before leaving. All the rude front desk clerk could say to us was " What do you want me to do? Clean your room?" Clearly poor management at this location! Steer clear!

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Helpful?
1Thank Phoone
Big Canoe, Georgia
Reviewed 6 days ago NEW

I think they need to develop a friendlier approach to have my business again. They ask me if I wanted vail parking or self parking. My daughter was having surgery so I decided I would be in and out too many times for vail parking. Three days later I was charged vail parking because you pay this charge either way....

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Helpful?
Thank Zzba
Concordville, Pennsylvania
Reviewed 1 week ago

I am writing this review with heavy heart. And that's why. From one side, this hotel has good location, fantastic staff, great valet parking service, clean. I was in updated room. Everything is new and nice. But, here is going this but. I am sure that redesign was done by male. There is no dresser, not any kind: one draw,...

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Helpful?
Thank Irina W
VandyMarriott, Guest Services at Nashville Marriott at Vanderbilt University, responded to this review

We appreciate your feedback about your stay and apologize about the issues you encountered during your stay. Our room design was chosen based on guest feedback and we decided to streamline the space and functionality of the rooms. We have provided drawer storage in both pieces of furniture on either side of the bed. I have shared your feedback about...

Frankfort, Illinois, United States
Reviewed 2 weeks ago

So I am Hilton Honors member and a quite loyal one at that, but I would definitely stay at this hotel again (sorry Hilton). The food was outstanding!!! I stayed here for a two day business trip and I think I actually gain a few pounds! The service was outstanding --shout out to Miriam!! She made sure I got the...

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Thank Angela N
Hartford, Connecticut
Reviewed 2 weeks ago

We stayed for a weekend - and had a great view of the Parthenon! The room was well appointed and clean - and the beds were comfortable. The staff was more than accommodating - The only think is that we opted to self park - which was a bit of a hike from the hotel and a bit hard in...

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Thank worldsosweet
mike934
Reviewed 3 weeks ago

This was our first visit to Franklin - staying at the Marriott was one of the highlights of our stay! Great staff with excellent customer service skills. We had the breakfast included in our rate - it's a full buffet that includes hot biscuits. Next time we are Franklin we will definitely choose this hotel.

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Thank mike934
Pittsburgh, Pennsylvania
Reviewed 4 January 2017

My husband and I recently spent the weekend in Nashville, TN. I discovered I had some extra vacation days that needed to be taken before the end of the year and neither of us had ever been to Nashville so we booked a trip. While researching for the trip I came across information for Centennial Park so imagine our delight...

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Thank njk119
Houston, Texas
Reviewed 30 December 2016

I booked a hotel room block here for my wedding a few weeks back. When I originally blocked off the rooms, they let me know there was going to be construction during that time. They told me "none of our guests would be bothered and they would put our guests on a floor far enough away". I believed them. When...

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Helpful?
Thank mlconway89
VandyMarriott, General Manager at Nashville Marriott at Vanderbilt University, responded to this review

Dear Mlconway89, We understand this was a special time for you and your family and sincerely apologize for the issues you encountered during your stay. Unfortunately, the construction noise was louder than expected. Our goal is to always communicate with our guests and find solutions if problems arise. When it was brought to our attention that the construction was louder...

Hamilton Square, New Jersey
Reviewed 25 December 2016

Very nice hotel with potential to be nicer. The staff is very friendly. Unfortunately I arrived during renovation season. I wasn't made aware of this prior to arriving otherwise I may have stayed elsewhere. The front desk staff was very forthcoming and alerted me that after 8:30 there would be loud construction. The concierge lounge was moved from floor 11...

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Thank Daveflstc07
Summit, New Jersey
Reviewed 11 December 2016

I came here back in October and we weren't blown away by this hotel. The staff were very nice and the room was clean, but the bed was very uncomfortable and sleep was poor overall. The hotel is very conveniently located (right near the football stadium and various restaurants), but I doubt I would stay here again.

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Helpful?
Thank Kevin B
VandyMarriott, Guest Services at Nashville Marriott at Vanderbilt University, responded to this review

Dear Kevin B, Thank you for sharing about your experience with us. We are glad to hear you enjoyed your interaction with our team members. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I have shared your feedback with the management team. We...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Park25 Bistro
Park25 Bistro
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the Vanderbilt University campus, Marriott Nashville is one of the area's premier West End Nashville hotels. The hotel overlooks the historic Vanderbilt University stadium and Centennial Park and the famed Parthenon. In addition, this top-rated Nashville hotel offers a free downtown shuttle to check out all Music City has to offer. Park25 Bistro, featuring Chef Kimo Akana, serves an eclectic American menu that is comfy, local, and creative. Other amenities include Marriott's new Entertainment Package to stream from personal Netflix, Hulu and Pandora accounts, a renovated fitness center, self/valet parking and a concierge level. ... more   less 

Additional Information about Nashville Marriott at Vanderbilt University

Address: 2555 W End Ave, Nashville, TN 37203-1423
Region: United States > Tennessee > Nashville
Price Range: £204 - £374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nashville Marriott at Vanderbilt University 4*
Number of rooms: 307
Reservation Options:
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Also Known As:
Marriott Nashville At Vanderbilt University Hotel Nashville
Marriott Vanderbilt University
Nashville Marriott
Hotel Style:
#12 Luxury Hotel in Nashville
#24 Business Hotel in Nashville
#30 Romantic Hotel in Nashville
#42 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Nashville Marriott at Vanderbilt University staff and other travellers.
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Questions? Get answers from Nashville Marriott at Vanderbilt University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the two views are the University's football field or the Parthenon”
 of 5 bubbles worldsosweet, 31 Jan 2017 | Read review
“Access the back side of the hotel to have a view of the Vanderbilt University football stadium.”
 of 5 bubbles slburse, 14 Nov 2016 | Read review
“Corner Rooms are Quiet”
 of 5 bubbles PatD99, 11 Nov 2016 | Read review
“View of Vanderbilt stadium is cool”
 of 5 bubbles rsaunders854, 11 Nov 2016 | Read review
“Don't think about staying in Room 324!”
 of 5 bubbles attorneyonajerney, 30 Sep 2016 | Read review
5 of 5