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The Capitol Hotel Downtown Nashville

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1 room 2 adults 0 children
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The Capitol Hotel Downtown Nashville
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666 Reviews from our TripAdvisor Community

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Showing 641: English reviews
Reviewed yesterday NEW

Great price! Great location, we could walk everywhere! The staff was top-notch, they were all friendly, helpful and accommodating. The room was newly remodeled and updated. I will stay here again and recommend to others.

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Helpful?
Thank Cate P
Reviewed yesterday NEWvia mobile

Love this hotel, Alisa at front desk couldn't be nicer or more helpful! Clean rooms, great location. Had a great bday weekend with friends! Three block walk to all the action. Nice bar in the hotel and free breakfast in the morning, all for a great price.

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Thank Marion I
Baton Rouge, Louisiana
Reviewed yesterday NEW

This renovated hotel is a quick walk from all the attractions downtown. It's clean. Staff is friendly (particularly Alisa and Alfred). Hotel has everything you could need for a tourist's visit or for a business stay downtown. Not too fancy, but modern updates.

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Thank LouisianaTraveler75
Reviewed 2 days ago NEWvia mobile

The staff were so lovely & helpful during our stay. Thanks Alisa & Ann Marie! Breakfast was a delicious mix of healthy & typical southern style. Yummy Biscuits & gravy! Beds were comfortable. However I do wish there was a door to separate the bathroom from the large sink area. That way the girls in our group didn't have to...

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Helpful?
Thank Anna S
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you so much for staying with us at The Capitol Hotel Downtown Nashville. I am thrilled to know you loved our friendly staff along with our complimentary breakfast which made your stay a memorable one. Thanks again for mentioning Alisa and Ann Marie for their outstanding service, and I will be sure to share your compliments with them! Please...

Knoxville, Tennessee
Reviewed 2 days ago NEW

Jamie and Alfred were awesome! Alfred had set the bar when I first arrived I told Jamie that Alfred set the bar but after check in, Jamie gave me all the tips and hot spots to hit downtown. She also told me about Joyride if I couldn't make it back up the hilly road. These two are some good employees...

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Helpful?
Thank tomedward75
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your wonderful feedback regarding your stay at The Capitol Hotel Downtown Nashville. We appreciate you mentioning Jamie and Alfred in your review. They are true assets to our team, and I will be sure to share your compliments with them. Our entire team works hard to provide an exceptional guest experience, and I'm so glad we were...

Chicago, Illinois
Reviewed 4 days ago NEWvia mobile

We thought the hotel was great very trendy and everything was newly done!! The continental breakfast was fab!!! It had everything u could want!! The staff were so helpful and nice really enjoyed Gwen and Alisa they bent over backwards... we will definitely be back!!

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Helpful?
Thank Pam O
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you so much for your wonderful stay and for letting us know how much you enjoyed the birthday celebration. It's wonderful to read our guests are loving our new look! It's always great to know we have exceeded a guest's expectations with our outstanding hospitality and with the food we serve. We also appreciate you recognizing Gwen and Alisa...

Memphis, Tennessee
Reviewed 5 days ago NEWvia mobile

Alisa at the front desk is awesome very friendly an always making sure I'm good an happy with the service. Billi Jo was a great bar tender. She was very friendly an gave great service. Over all the experience at the Capitol Hotel was great.

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Thank amiller0005
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

I am pleased to read you enjoyed your stay at the Capitol Hotel Downtown Nashville and appreciate you recognizing Alisa and Billi with your kind compliments. Please be assured, I will share your comments and recognize them for a job well done. Thank you for staying with us, and we look forward to your next visit. General Manager

West Chicago, Illinois
Reviewed 6 days ago NEW

I had a hard time finding hotels for a reasonable price for a one night stay. Jamiee at the frontdesk was very warming and patient accommodating me. She was able to give me a good rate and even called up to my room to make sure everything was ok and comfortable. I told her I would let management know that...

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Thank jillnic0le
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for choosing to stay at The Capitol Hotel Downtown Nashville while visiting your family. I am thrilled to read about the great service you received from Jamie and how her actions exceeded your expectations. Please be assured I will share your comments with her and extend my own personal thanks. We appreciate your feedback and look forward to...

Reviewed 1 week ago via mobile

Stayed here for 3 nights and everyone was friendly and helpful, especially Gwen at the front desk. Everyday we came back to a clean room thanks to Vanessa. Great location, only drawback was slow wifi in room. Overall a great stay!

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Helpful?
Thank Janice J
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for staying with us at The Capitol Hotel Downtown Nashville. We appreciate you mentioning Gwen and Vanessa for their services. They are true assets to our team, and we will be sure to share your compliments with them. However, we are sorry if any inconvenience was caused while you were here. Thanks again for staying with us, we...

Reviewed 1 week ago

Rooms were clean and staff, particularly Alisa was friendly/helpful. The hotel is very well located at and is walking distance to Broadway. If you do not want to walk, a Taxi to Broadway is $5. If I travel back to Nashville, staying at the Capitol will be a priority of mine!

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Helpful?
Thank Joshua M
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank for staying at The Capitol Hotel Downtown Nashville for your business stay. We are glad you loved your well-appointed room, our convenient location and the service provided by our staff, especially Alisa. I will surely share your candid comments with her for the excellent service she provides. It was our pleasure serving you, and we look forward welcoming you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 

Additional Information about The Capitol Hotel Downtown Nashville

Address: 711 Union St, Nashville, TN 37219-1707
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: £133 - £263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from The Capitol Hotel Downtown Nashville staff and other travellers.
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Questions? Get answers from The Capitol Hotel Downtown Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor if possible”
 of 5 bubbles jillnic0le, 15 Jan 2017 | Read review
“choose a room near the back side not room 222 because it is next to the Continental Breakfast area.”
 of 5 bubbles nashville78, 9 Jan 2017 | Read review
“Rooms on the south side overlooking the small park would be quieter than those facing the Capitol building.”
 of 5 bubbles deanwilliams89, 7 Jan 2017 | Read review
“ask for a room on the back side of building”
 of 5 bubbles sistersusannah, 4 Jan 2017 | Read review
“ask for queen size”
 of 5 bubbles queeniep123, 4 Jan 2017 | Read review
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