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Sheraton Grand Nashville Downtown

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Room & Suite (120)
Dining (16)
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Overview
  • Excellent50%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“club level”(54 reviews)
“state capitol”(16 reviews)
AMENITIES
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Sheraton Grand Nashville Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Grand Nashville Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
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Nearby Hotels
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Rooms
4 May5 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,570)
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1,540 results
Traveller rating
762
479
171
80
48
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LanguageEnglish
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762
479
171
80
48
Show reviews that mention
All reviewsclub levelnashville downtownstate capitollobby barwithin walking distancebeautiful hotelfree shuttlemusic citybroadway streetvalet parkingshuttle serviceself parkthe room was nicehonky tonksbridgestone arenamelvinspg
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1 - 5 of 1,540 reviews
Reviewed 2 days ago

We chose the Sheraton for comfortable walking distance to the Ryman Theatre, Tennessee Performing Arts Center and the State Capital. The staff was exceptional, particularly the reception staff (Christine & Andre) assisting with our three room reservation check-in. The club level room was well appointed,...More

Thank Run42K
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded yesterday

We appreciate you taking the time to share your recent stay with us and we are pleased to learn that you not only enjoyed the location of our property but also received the friendly and hospitable staff in which we are known for. We are...More

Hotel's Favourite
Reviewed 22 January 2018 via mobile

We were only here one night, but will definitely be back next time we go to Nashville. The location could not be better. We had two very clean rooms-one king and one with two queen beds. We used the valet parking and our bags were...More

2  Thank Jenny W
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded 29 January 2018

We are more than thrilled by your review of your recent stay with us at The Sheraton Nashville Downtown. It is wonderful to hear that our associates were nothing but friendly and hospitable throughout your stay. We are pleased that you enjoyed your time in...More

Reviewed 2 days ago via mobile

The hotel was outstanding with a warm, friendly staff who constantly inquired as to your comfort. The concierge was most helpful with recommendations.The rooms are spacious, comfortable and beautifully decorated. The location is perfect, within walking distance of the sights. Our room had a lovely...More

Thank whitgus
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded yesterday

We are more than thrilled by your review of your recent stay with us at The Sheraton Nashville. It is truly wonderful to know that our associates went above and beyond to make your stay that much more memorable. We are pleased that you enjoyed...More

Reviewed 2 days ago

We can't recommend this hotel enough. The staff was so friendly and helpful. The rooms were very spacious and beautifully decorated. The location was perfect. We recommend you request a view of the Capital if possible, it was beautiful. We Loved Nashville and will stay...More

Thank mkellymiller
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded yesterday

We are please to hear that you enjoyed your stay with us at the Sheraton Grand and recieved the hospitable service that we are known for. We look forward to hosting your next stay in Nashville!

Reviewed 3 days ago

As I rolled into Nashville, I pondered about the Sheraton Grand and would it live up to its name and be the "it" hotel in the "it city". I went in with high expectations with the amount of emails I received from the property prior...More

Thank Dave N
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded 2 days ago

We truly appreciate you taking the time to review your recent stay with us at The Sheraton Grand Nashville! It is our sincere hope that we may have the chance to welcome you back in the future!

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$286 - US$580 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Nashville
#31 Family Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$286 - US$580 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Nashville
#31 Family Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (339)
Room & Suite (120)
Dining (16)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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Jesse L
26 December 2017|
AnswerShow all 2 answers
Response from zatz82 |
paid only
1
Vote
Melissa L
10 October 2017|
Answer
Response from ChanEvan | Reviewed this property |
Yes, the 3 Concergies were very accommodating! They Valet Parked us in the Garage, & we didn't need the car all weekend! Everything was handled smoothly. I hope my answer is Helpful!
1
Vote
Donna S
5 October 2017|
AnswerShow all 8 answers
Response from McMarshal | Reviewed this property |
If you're an SPG member it should be free in your room -- just ask. Lobby and conference areas have it, but service is incredibly unreliable there and in guest rooms in my experience.
1
Vote
Room Tips
"Book a club level room - the amenities, breakfast, evening beverages & 24/7 access offsets the additional..."
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"accessibility, downtown"
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"Nice location - beautiful views of the state Capitol"
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"Have stayed a few times, all rooms were nicely updated"
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