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Sheraton Nashville Downtown Hotel

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#27 of 154 Hotels in Nashville
Certificate of Excellence
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Sheraton Nashville Downtown Hotel
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1,118 Reviews from our TripAdvisor Community

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Showing 1,092: English reviews
Delafield
Reviewed 3 days ago NEW

We traveled from Wisconsin to New York to Key West to Atlanta and then to Nashville heading back to Wisconsin stayed in 15 different hotels and this one is the nicest So if you're looking to stay in Nashville seems to be a very good value if you see a price on the web mention it to them and they...

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Thank Mike S
Kalgoorlie-Boulder, Australia
Reviewed 4 days ago NEW

We stayed during a rare snow day in early January 2017 with 3 kids. The rooms were large, very nicely styled and up to the Sheraton standard. The glass elevator up to your room gives a spectacular ride. The location was great, very central. Unfortunately there was no mini fridge, which makes it hard storing milk for little kids. We...

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Thank kristen c
Jacksonville, Florida, Usa
Reviewed 4 days ago NEW

From the lobby to the rooms. The hotel is beautiful. The staff has been friendly, courteous and very helpful. The rooms are freshly remodeled and spacious. Very nicely done. A quick walk to Broadway, and many other local desrinations.

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Thank John G
West Sussex
Reviewed 5 days ago NEWvia mobile

After arriving in Nashville as part of my husband's 50th birthday treat we were so dismayed to check into Embassy Suites at the Hilton where everything was dated, dark and pungent - we moved to the Sheraton and wow what a difference!! The hotel itself is beautiful, light and impressively styled. The front desk staff couldn't of shown more hospitality,...

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Thank WestSussexBubba
Biddeford Pool, Maine
Reviewed 6 days ago NEW

Nice room, courteous staff, excellent workout rooms. A bit disappointed that when we arrived at 5pm, our room (and many others) weren't available. We had to change in a bathroom so that we could make our dinner reservation (still got there a bit late). When we got our room it was nice, except that the bedside table was sticky because...

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Helpful?
Thank Clintley
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Clintley, We truly appreciate you taking the time to review your recent stay and we will be sure to take all feedback into consideration to only better each guests experience. It is wonderful to hear that our associates were nothing but friendly and hospitable throughout your stay and we are also pleased to learn that you enjoyed our newly...

Saint Louis, Missouri
Reviewed 6 days ago NEW

I travel to Nashville often and have stayed here twice. Very attentive, great room and location. The Valet parking and concierge were both fantastic. I love being Starwood platinum and having access to the Sheraton club.

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Thank Jose R
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Jose R, We are pleased to hear that you enjoy your stays with us during your business travel. It is wonderful to know that our associates are attentive throughout your stay and we thank you for your Starwood Loyalty. We look forward to seeing you soon! Sincerely, Dan Deaver Hotel Manager

lynwood, il
Reviewed 1 week ago NEW

Everyone here was just awesome. They treated my husband and I to a free drink in the bar for our anniversary which was so unexpected and thoughtful, we also got a free breakfast for the next morning at their restaurant on the 2nd floor. The only thing that caught us off guard was when we left there was a 100.00...

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Thank dawn e
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Dawn E, We truly appreciate you taking the time to review your recent stay and we will be sure to take all feedback into consideration to only better each guests experience. We apologize that parking prices were not clearly communicated to you but we are pleased to learn our associates made your stay that much more memorable! It is...

Reviewed 1 week ago via mobile

I stayed at the Sheraton Downtown Nashville, TN with my wife on January 14, 2017. I reserved the room specifically to have a king bed, since I can not sleep with my wife on a full bed. When I arrived at the hotel to check in at 5:10 pm, I was told that all king rooms were given out to...

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Thank Leo R
Dayton, Ohio
Reviewed 1 week ago

Just stayed and had a great experience. The hotel is in the ideal location, only about 4 blocks from everything but most importantly they have shuttle service to anywhere you may want to go downtown. The hotel was remodeled recently, I guess, and it is beautiful. Room was modern and clean, lobby staff were very polite and Sheraton Members room...

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Helpful?
Thank Rob H
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Rob H, It is wonderful to know that you not only enjoyed our newly renovated and modern property but also received the exceptional service we are know for as well as strive for each day! We thank you for your review and hope to welcome you back in the near future! Sincerely, Dan Deaver Hotel Manager

Watford England
Reviewed 1 week ago via mobile

Newly modernised. Very good check in Booked last minute as we had a delay on our flight This is a modern hotel very centrally located in Nashville . Rooms were modern and bright and beds very comfortable Nice atrium good lifts helpful staff We walked to the bars and Johnny cash museum Recommended

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Thank eagleman13
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear eagleman13, We are more than thrilled by your review of your recent stay with us at The Sheraton Nashville. We are pleased that you enjoyed your time in Nashville and your time with us at The Sheraton Nashville Downtown. We hope to welcome you back once more! Sincerely, Dan Deaver Hotel Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more   less 

Additional Information about Sheraton Nashville Downtown Hotel

Address: 623 Union Street, Nashville, TN 37219-1706
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: £201 - £382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Nashville Downtown Hotel 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#10 Luxury Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
#39 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Nashville Downtown Hotel staff and other travellers.
21 questions
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Questions? Get answers from Sheraton Nashville Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on a floor that's not under construction”
 of 5 bubbles copi7447, 5 Jan 2017 | Read review
“Rooms on Union Street side face Legislative Plaza and have a nice view”
 of 5 bubbles Deebee16384, 22 Dec 2016 | Read review
“Ill suggest getting a higher floor, and reserve it ahead of time (1 month) to get a better rate.”
 of 5 bubbles MonthlyVacations, 15 Dec 2016 | Read review
“Ask for club floor on 24!”
 of 5 bubbles tomhY6892VY, 11 Dec 2016 | Read review
“Thought not having a refrigerator was odd for the room. Would have been nice with dinner leftovers. Was told there was a fee per night for one, which I thought was poor. Lots of fees taxed on to stay for no reason.”
 of 5 bubbles trod002, 3 Dec 2016 | Read review
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