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Sheraton Nashville Downtown Hotel

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#30 of 156 Hotels in Nashville
Certificate of Excellence
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Sheraton Nashville Downtown Hotel
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1,077 Reviews from our TripAdvisor Community

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Showing 1,051: English reviews
Mobile, Alabama
Reviewed 2 days ago NEW

Frazer did a wonderful job helping me when I thought I wasn't going to have a reservation. He did a very good job making sure I was taken care of. The whole hotel staff was great and very caring. I would definitely recommend this place to anyone.

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Helpful?
Thank Kelly H
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Kelly H, We are more than thrilled by your review of your recent stay with us at The Sheraton Nashville Downtown! It is truly wonderful to hear that Frazer was able to assist with the issue in regards to your reservation. We look forward to welcoming you back in the future! Sincerely, Dan Deaver Hotel Manager

Reviewed 3 days ago NEWvia mobile

Excellent staff. This was my first stay in Nashville, and every aspect of my trip exceeded my expectations largely due to the staff at the Sheraton. They have a great bar with friendly people and excellent cocktails and food. I was given a sheet with select restaurants and bars that was key to planning. True southern hospitality. Certain areas are...

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Helpful?
Thank Carol W
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Carol W, We are thrilled to learn that our associates contributed to your pleasant stay with us at The Sheraton Nashville Downtown and we are so pleased to know that they were welcoming and hospitable throughout! We thank you for your review and we hope to welcome you back again soon! Sincerely, Dan Deaver Hotel Manager

Philadelphia, Pennsylvania
Reviewed 3 days ago NEW

Great location . Helpful staff. We were greeted promptly upon arrival and our rooms. Rooms were good sized and very clean. We were very happy with the experience. The bar was nice and complimentary coffee and danish was available in the morning.

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Helpful?
Thank John & Christin... L
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear John & Christina L, We greatly appreciate you taking the time to review your recent stay with us and we are thrilled to learn that you not only enjoyed the location of our property but were also greeted but our associates promptly. We strive to ensure our guests receive nothing but a high level of value and a warmly...

Nashville, Tennessee
Reviewed 3 days ago NEW

Rooms were comfortable, staff was very accommodating and friendly. Drove several hours to arrive in Nashville for our stay, and we arrived earlier than check in time. Staff was great enough to accommodate us with an early check in which we were super grateful for. Ashlee at the bar was very friendly and helpful with giving us restaurant and entertainment...

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Helpful?
Thank trod002
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear trod002, Thank you so much for taking the time to share your recent experience with us at The Sheraton Nashville Downtown. We are truly pleased to know that our associates were so helpful and accommodating during your stay with us! We will be sure to pass along the kind words to Ashlee! It is our sincere hope that we...

Reviewed 5 days ago NEW

We really enjoyed this hotel. The staff was very friendly from top to bottom. The concierge service was exceptional. Melvin took great care of us at breakfast every morning. The hotel has recently been updated and is very comfortable. The hotel is very convenient for all downtown activities and just a short walk to the Ryman or Broadway.

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Helpful?
Thank Dave H
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Dave H, We greatly appreciate you taking the time to review your recent stay with us at The Sheraton Nashville Downtown and we are pleased to learn that you enjoyed your stay with us! It is great to learn that not only did you enjoy our property location and its new renovations but also that our associates welcomed you...

Hamilton, Canada
Reviewed 6 days ago NEWvia mobile

I have previously reviewed Kelcie and TripAdvisor keeps changing her name to kelvin. Her correct name is definitely Kelcie. She in all our travels is the nicest and most sincere concierge We have ever come across She helped us set up our Uber app on our phones, recommended great venues for us as well as made bookings for us. Nothing...

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Helpful?
Thank Ron L
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Ron L, We thank you again for sharing your feedback on your stay with us and specifically your experience with Kelcie! We look forward to welcoming you back in the future! Sincerely, Dan Deaver Hotel Manager

Cornelius, North Carolina
Reviewed 1 week ago via mobile

Very enjoyable stay. Hotel is within walking distance to everything!! Staff was great. We had a king room with a view of the city. Bed was very comfortable. We would definitely stay here again!! We took shuttle to a bar over a mile away. The shuttle driver was quick to respond and pleasant. Parking was a little expensive.

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Helpful?
Thank ksinman
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Tripadvisor Member, We greatly appreciate you taking the time to share your recent experience with us at The Sheraton Nashville Downtown and we are so pleased to learn that you enjoyed your stay. We love to know that you enjoyed your guest room views as well as had a chance to enjoy our on property shuttle service. We look...

Reviewed 1 week ago via mobile

We stayed here for a girlfriends weekend and were very pleased with everything! The staff is friendly and accommodating everything ran smoothly. Thanks for upgrading our room - which was very chic and comfortable! We were busy enjoying broadway and really didn't use the other facilities at the hotel. Walking distance was comfortable for broadway and also for great restaurants...

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Helpful?
Thank Lesley R
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Lesley R, Thank you so much for taking the time to share your recent stay with us at The Sheraton Nashville Downtown. We are pleased to hear that you enjoyed Nashville as well as your time with us! It is our sincere hope that we may welcome you back in the future! Sincerely, Dan Deaver Hotel Manager

Pigeon Forge
Reviewed 1 week ago via mobile

Our family of 4 stayed here for two nights. There is an indoor heated pool that my little boys enjoyed. The breakfast buffet was delicious and had fresh fruit, pastries, oatmeal, yogurt, made to order eggs, meat, and biscuits and gravy and cost about $65 for our family. They also had Krispy Kreme donuts out in the lobby with fresh...

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Helpful?
Thank Rhonda C
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Rhonda C, We are more than thrilled by your review of your recent stay with us at The Sheraton Nashville Downtown! It is truly wonderful to hear that you and your family enjoyed your time and had the chance to also enjoy the additional outlets available on property such as our Bar and Lounge and breakfast restaurant! We look...

Raleigh, North Carolina
Reviewed 1 week ago

Nice hotel for a business trip. Nice big room and bathroom, easy checkin, bar in lobby, nice VIP lounge, big fitness center, walking distance to many restaurants and downtown Nashville scene, close to airport. But...no quick coffee in the lobby in the morning?? Went looking for coffee first morning...only option was $4 coffee in sit-down breakfast restaurant. Ended up walking...

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Helpful?
Thank Tracy S
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Tracy S, We greatly appreciate you taking the time to review your most recent stay with us at The Sheraton Nashville Downtown. We are pleased to hear you enjoyed our newly renovated property and its additional amenities within. We truly thank you for your feedback and hope that we may have the chance to welcome you back in the...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more   less 

Additional Information about Sheraton Nashville Downtown Hotel

Address: 623 Union Street, Nashville, TN 37219-1706
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: £187 - £405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Nashville Downtown Hotel 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#10 Luxury Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
#39 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Nashville Downtown Hotel staff and other travellers.
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Questions? Get answers from Sheraton Nashville Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Thought not having a refrigerator was odd for the room. Would have been nice with dinner leftovers. Was told there was a fee per night for one, which I thought was poor. Lots of fees taxed on to stay for no reason.”
 of 5 bubbles trod002, 3 Dec 2016 | Read review
“High floor not necessarily best because elevators are jam packed, super slow in rush hour, and not all working.”
 of 5 bubbles tracys364, 25 Nov 2016 | Read review
“High floor will give the best views in any direction. Plus, you get the added benefit of the glass elevators in the open lobby.”
 of 5 bubbles GregP325, 23 Nov 2016 | Read review
“Nice views on higher floors.”
 of 5 bubbles cbl60, 21 Nov 2016 | Read review
“Starwood Guest Floors are lovely and renovated. Not sure if the renovation is hotel-wide.”
 of 5 bubbles TravelfromNYC, 16 Nov 2016 | Read review
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