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Sheraton Grand Nashville Downtown

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#27 of 154 Hotels in Nashville
Certificate of Excellence
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Sheraton Grand Nashville Downtown
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1,205 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Nashville Downtown
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Showing 1,179: English reviews
New York, NY
Reviewed 19 June 2015

I was here for a bachelorette party so I did not have a lot of say in where I was staying. I don't usually stay at Sheratons, but as far as other 4 star hotels, I don't think this one is quite there. Solid 3 star hotel. Bathrooms are basic, rooms are nice enough (beds not that comfortable though...), and...

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Thank M K
Doug V, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear M K, Thank you for taking the time to review our hotel. Our Club Lounge is known for offering an excellent complimentary breakfast and cocktail hour and should be stocked with water, fruit and snacks for our Club Level guests at all times. This is such a wonderful value for our Club guests and I am very sorry to...

New York City, New York
Reviewed 19 June 2015

We were there for the CMA Fest. Great room - had a suite. Everyone extremely polite and helpful. Want to shout out to Rich who ran the hotel shuttle - he was the best. Himself and the entire front door bell staff were so helpful. Thanks Rich for the rides!! Will be back next year! Maybe the lobby bar could...

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Thank Moe1228
Doug V, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Moe, Thank you for taking the time to write us a review. I am so glad you had a good time in Nashville for CMA fest and enjoyed your stay with us. I will pass your compliments on to Rich and the valet staff! I will also pass your suggestions about the bar's hours on to my superiors. I...

Hopkinsvile
Reviewed 19 June 2015

we stay here from time to time when attending a late night event in Nashville- usually with an on line last minute booking discount - good location to downtown venues, but a typical business hotel - convenient, yes, charm,

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Thank Laurel K
Doug V, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Laurel, Thank you so much for writing us a review and for your kind words. We sincerely appreciate your business and hope you can stay longer with us next time so we can show you all our hotel has to offer! Please contact me directly to book your next stay with us. Regards, Doug Vandenberg, General Manager

Wallkill, New York
Reviewed 18 June 2015

I want to start off this review by emphasizing that the staff was wonderful. Everyone I talked to was the epitome of southern charm. I stayed at this hotel for 6 nights for the annual CMA Festival in Nashville. I booked the room completely aware that the whole city raises their room prices for the week but the amount of...

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Thank nmiraglia
Doug V, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Deal nmiraglia, Thank you so much for providing us with your feedback. I am glad that you found our Sheraton staff to be hospitable and helpful, but am so sorry to hear that you had so many issues arise during your stay. Please be assured that your experience is not representative of our standards and we take your comments very...

Elkhart, Indiana
Reviewed 18 June 2015

The hotel is beautiful, the business center is bright, open and easy to use, the room service is excellent, and the desk in the room is designed with PDA's, laptops and iDevices in mind. The wifi is really excellent as well. As a matter of fact, I'm using it to post this review. If you're here for business, you will...

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Thank John D
Doug V, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear John, Thank you so much for providing us with your feedback. I am so glad you enjoyed the amenities of the hotel and found them especially well-tailored to the needs of the business traveler. We hope you will visit us again soon! Sincerely, Doug Vandenberg, General Manager

Reviewed 17 June 2015 via mobile

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2Thank Alwyn W
Doug V, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Charlotte, North Carolina
Reviewed 16 June 2015

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Thank cr17289
Doug V, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Ferndale, Washington
Reviewed 16 June 2015 via mobile

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1Thank pepsikid999
Doug V, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Petaluma, California
Reviewed 14 June 2015

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2Thank WilliamTheSilent
Doug V, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Reviewed 13 June 2015 via mobile

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Thank grandnonny
Doug V, General Manager at Sheraton Grand Nashville Downtown, responded to this review

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Nashville Downtown staff and other travellers.
22 questions
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Questions? Get answers from Sheraton Grand Nashville Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing the capitol”
mzmmzmMichigan, 13 Apr 2017 | Read review
“Spring for club level rooms - more than pays for itself with breakfast”
CaitlinMagner, 12 Apr 2017 | Read review
“Get a high floor for the best views!”
  • Room
  • King Bedroom
  • Bathroom
  • Room
  • Room
  • View
  • Bathroom
dkbrig, 29 Mar 2017 | Read review
“No complaints about the room location”
DeegsChicago, 25 Mar 2017 | Read review
“Ask for a room with a view of the Capitol and on the 24th floor!!”
rogair21, 22 Mar 2017 | Read review
5 of 5