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Union Station Hotel, Autograph Collection

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Room & Suite (59)
Dining (11)
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Overview
  • Excellent66%
  • Very good20%
  • Average7%
  • Poor4%
  • Terrible3%
Travellers talk about
“beautiful hotel”(41 reviews)
“foot ceilings”(13 reviews)
“glass ceiling”(6 reviews)
Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from Union Station Hotel, Autograph Collection
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Offers from Union Station Hotel, Autograph Collection
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (348)
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Traveller rating
219
70
27
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12
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219
70
27
17
12
Show reviews that mention
All reviewsbeautiful hotelfoot ceilingsglass ceilingthe flying saucerlobby levelgorgeous lobbyfloor roomlower broadwaybridgestone arenafavorite hotelwalking distancethe location is perfectvalet staffhonky tonksvalet parkingupon checkdowntown nashville
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1 - 5 of 345 reviews
Reviewed 3 days ago

For over $400 a night, I expected something a little nicer. The lobby is gorgeous, but the room left much to be desired. The only dresser was a wide nightstand, yet the tv was on a tall pedestal where useable furniture could have been placed....More

Thank couplefrommemphis
Response from Mike N, General Manager at Union Station Hotel, Autograph CollectionResponded yesterday

Dear couplefrommemphis, I am happy to hear that you enjoyed the lobby and received helpful attention from our valet team. I appreciate your comments into our menus - we are in the process of revising and expanding those options for in-room dining. The cleanliness of...More

Reviewed 4 days ago

It's a must see! The lobby, the railroad tracks, and the bar. Rooms are interesting. It's close to downtown. Walk-able if you like to walk. Close cab ride otherwise. The art museum is next door as well as a brew pub.

Thank Go2FunFood
Response from Mike N, General Manager at Union Station Hotel, Autograph CollectionResponded yesterday

Dear Go2FunFood, Thanks for choosing to experience Union Station Hotel on your recent trip to Music City. We offer a truly unique perspective and take on the 'old' and the 'new' of Nashville and we're glad you chose us. Sincerely, Mike Nelson General Manager

Reviewed 5 days ago via mobile

My husband and I spent 8 nights here in March This is a beautiful hotel with a wonderful bar and restaurant on the main lobby level The room we stayed in had a very comfortable king size bed and a nice view of downtown Nashville...More

Thank HighclereC
Reviewed 1 week ago via mobile

I work for a nonprofit and a friend put me up in this hotel for two nights as something of a gift. The total cost was $1500. The staff are wonderful. They seem to enjoy genuinely taking care of you. On that point, I would...More

Thank TripleDC
Response from Mike N, General Manager at Union Station Hotel, Autograph CollectionResponded 1 week ago

Dear TripleDC, Thanks for sharing your experience with us. I appreciate your comments about the staff and their genuine care and concern for our guests. You are right about the details and we will be sure to address those immediately. Sincerely, Mike Nelson General Manager

Reviewed 1 week ago

The Union Station Hotel is by far my favorite hotel in Nashville. I travel to Nashville on a weekly basis and have stayed at most Marriott properties downtown, and Union Station is my favorite. A few highlights include the food, the ambiance, the room size/amenities,...More

2  Thank achaisson5147 .
Response from Christopher C, Front Office Manager at Union Station Hotel, Autograph CollectionResponded 1 week ago

achaisson5147, Thank you for your kind words and posting about your experiences at Union Station Hotel Nashville. We truly enjoy hosting you for each of your visits with us, and it was my pleasure working with you the other day to book all of your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$257 - US$652 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Nashville
#29 Business Hotel in Nashville
#31 Romantic Hotel in Nashville
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$257 - US$652 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Nashville
#29 Business Hotel in Nashville
#31 Romantic Hotel in Nashville
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (267)
Room & Suite (59)
Dining (11)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
TracyYMonroe_CT
12 April 2018|
AnswerShow all 5 answers
Response from Christopher C | Property representative |
Hello! Although we do not have a shuttle service, we are a quick taxi, Uber, or Lyft ride away from the airport. A taxi is a flat rate $25, + $1 for each additional passenger. Uber and Lyft vary but tend to be lower priced... More
1
Vote
SnAnS
19 January 2018|
AnswerShow all 6 answers
Response from Eric H | Property representative |
Thank you for your inquiry. We do not have a club level nor club level lounge in this hotel. Because of the historic nature of the property a club level Lounge was designed for Union Station Hotel Nashville. Thank you for... More
0
Votes
HighclereC
3 January 2018|
AnswerShow all 6 answers
Response from DrMarc9491 | Reviewed this property |
Hi Highclere, hope this note finds all things well with you. There is coffee in the dining area, however in checking with the hotel, they mentioned that there is a Keurig coffee maker in each room. Hope this is helpful... More
2
Votes
Room Tips
"Ask for a room on the 7th floor that has great views of Nashville. Room 711 is said to be haunted with a..."
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"Upper floor City view."
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"higher rooms have nice city views."
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"Rooms above lobby level have better views"
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