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Econo Lodge Riverside

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Econo Lodge Riverside
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1,183 Reviews from our TripAdvisor Community

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Showing 1,175: English reviews
1 review
Reviewed 2 days ago NEW

This was the second time we stayed here and this was just as great as the first time. We love having a delicious breakfast in the morning, feeding the ducks, and watching the flowing water. Everything is close to the hotel to have fun during the day, and we loved going across the street to Carino's for dinner.

Helpful?
Thank Tami S
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear Tami S., Thank you for your recent stay with us here at EconoLodge Riverside. It is always a pleasure to read a 5-star review. I'm pleased to read you enjoyed our beautiful river-walk and feeding the ducks and geese. I'm sure they are grateful. Please join us again on your next trip to the Smokies. Have a wonderful day.... More 

Georgia
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 days ago NEW

We stayed here on Monday night of the Gatlinburg Fire, November 28. Even though many of the employees knew that people were under much stress and fear, they kept their heads and helped each person seeking a room. The room was great, the breakfast was great, but the employees make this place shine!

Helpful?
Thank DeborahinGA
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear DeborahinGA, Thank you so very much for your kind words. It was a tumultuous and difficult evening to say the least. I am very proud of how the staff came together. We genuinely appreciate the calls of concern and support from all our previous guests. Fortunately Pigeon Forge was spared the brunt of this tragedy. Let me reassure you... More 

Pigeon Forge, Tennessee
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

A nice hotel in a great location! Several things within walking distance. The landscaping is lovely. The staff was very friendly and helpful. The room was very clean and well laid out. Beds were very comfortable. Try to get a room in the back. The front can be noisy. The breakfast was good and plentiful. The only down sides were... More 

Helpful?
1 Thank parisbvly
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear parsbvly, Thank you for your recent stay with us. We are always happy to read about our guest reviews. I apologize for the lack of hot water during that particular morning. We had a boiler go out on us that night. We have remedied the situation. Again, thank you for being our guest and we hope to see you... More 

1 review
Reviewed 1 week ago via mobile

This is our favorite place to stay. Friendly staff, clean rooms, comfortable beds, and great breakfast. The o my downfall is the rooms are a tad bit small, but very doable. We would not want to bring our family anywhere else when we stay in the Smokies!

Helpful?
Thank Rhyne A
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear Rhyne A., On behalf of entire staff I would like to extend our genuine appreciation for your recent visit with us at EconoLodge Riverside. I am pleased to read you had a wonderful stay and that you would not bring your family anywhere else. That comment put a smile on my face as it speaks volumes. Again, thank you... More 

Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago

This is the second time I have stayed here and this time I brought my Grandpa with me. The staff was so incredibly helpful about trying to give him a room that was perfect for him, he ended up stating on riverside and loved it! The staff here is phenomenal and there is no other hotel in Pigeon Forge that... More 

Helpful?
Thank Blue B
GMEPF, General Manager at Econo Lodge Riverside, responded to this review

Dear Blue B, We are thrilled that you had such an exceptional experience on your last visit. I am so glad that your Grandpa enjoyed himself and that you found the staff to be the best. My housekeeping department is one of the best and they work so hard to provide a clean fresh room for every guest. Thank you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We stayed here over the weekend. I made reservations back in August for November because of the rate. But when we checked in the room rate jumped $30.00 from my reservation booking. When I tried to explain this to the front desk the staff did nothing to rectify the error and become very agitated and did not explain anything to... More 

Helpful?
1 Thank Tim H
GMEPF, General Manager at Econo Lodge Riverside, responded to this review

Dear Tim H, I am very sorry you did not have a pleasant experience with us on your last stay. I would really love to speak with you about the rate discrepancy you incurred as we don't change rates on a reservation that has already been booked and locked in. We definitely want to make this right if we are... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

Our church group goes on several trips each year, after finding out what motel we were staying at, I looked it up online and wasn't impressed. But, after staying there, I am impressed with what quality you receive with the price you pay. Friendly staff, clean rooms and a great breakfast . Very happy with our stay !!!!

Helpful?
Thank Tommy V
GMEPF, General Manager at Econo Lodge Riverside, responded to this review

Dear Tommy V, I am so glad that we exceeded your expectations. and changed your mind about our hotel. Thank you so much for being our guest and hope to see you again very soon. Sincerely, Christina Loveday General Manager More 

Cleveland Heights, Ohio
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

My friends and I stayed here when I visited Great Smoky Mountain National Park. It's located outside the chaos area and near river as in picture. It was easy to go to the park with bypass road. The room is clean and there are a variety of food for breakfast but it is the same in everyday.

Helpful?
Thank Chalairat S
GMEPF, General Manager at Econo Lodge Riverside, responded to this review

Dear Chalairat S, I am pleased to hear you and your friends had an exceptional stay. I am glad you enjoyed our convenient location close to everything but also away from it all. Thank you so much for being our guest and I hope you will stay with us again the next time you are in town. Have a Blessed... More 

Metairie
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

We stayed six nights last month and overall, were completely happy with our stay. But there are things that need improving. One is that housekeeping on our floor/section did not come till VERY late, sometimes past 4:30. Who wants to come home from a day out expecting to find a nicely made up room to see the same mess you... More 

Helpful?
1 Thank Tweepy123
GMEPF, General Manager at Econo Lodge Riverside, responded to this review

Dear Tweepy123, I apologize about the late service on housekeeping during your stay. We definitely try hard to get rooms done before 4:30pm but sometimes we fall short during our very busy season. We will definitely try to work on this issue. I appreciate you bringing the issue to my attention and giving us the chance to rectify it. Thank... More 

Level Contributor
7 reviews
Reviewed 4 weeks ago via mobile

We personally love this econo lodge. We've stayed at least two times, maybe three. We prefer the rooms away from the road bc the traffic can be loud but the rooms are all great and super clean. We've never had a problem here and the staff is super friendly and helpful. We prefer this location over many others because of... More 

Helpful?
Thank BrookeO74
GMEPF, General Manager at Econo Lodge Riverside, responded to this review

Dear Brooke074, Thank you so much for you review. We are so happy to hear that you enjoy us and keep coming back when you come to Pigeon Forge. I will definitely relay your review to Wes I am so glad he was able to accommodate you and provide you superior service. We hope to see you and your family... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located on the Little Pigeon River, this 4-time Choice Hotel Gold Award winner features an indoor pool & hot tub, deluxe hot breakfast, riverfront picnic area w/ grills, game room, and is within walking distance of popular restaurants and attractions. ... more   less 

Additional Information about Econo Lodge Riverside

Address: 2440 N Parkway, Pigeon Forge, TN 37868
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: £42 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Econo Lodge Riverside 2.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Econo Lodge Riverside Hotel Pigeon Forge
Pigeon Forge Econo Lodge
Econolodge Pigeon Forge
Hotel Style:
#14 Romantic Hotel in Pigeon Forge
#14 Business Hotel in Pigeon Forge
#20 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge Riverside staff and other travellers.
44 questions
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Florence, Alabama, United States
6 months ago
Royston, Georgia
over a year ago

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Questions? Get answers from Econo Lodge Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you love a great view, ask for riverview room.”
 of 5 bubbles , 2 Dec 2016 | Read review
“try to get a room in the back, pretty view and less noise from street”
 of 5 bubbles parisbvly, 24 Nov 2016 | Read review
“Lock up your valuables”
 of 5 bubbles Tweepy123, 10 Nov 2016 | Read review
“Avoid the parkway facing room”
 of 5 bubbles cruiserl0ri, 28 Oct 2016 | Read review
“Rooms at the front face the main road and at the back they face the river.”
 of 5 bubbles jenandrich, 23 Oct 2016 | Read review
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