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Smoky Shadows

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Traveller (128)
Room & Suite (30)
Pool & Beach (1)
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Overview
  • Excellent21%
  • Very good21%
  • Average11%
  • Poor10%
  • Terrible37%
Travellers talk about
“the river”(52 reviews)
“jetted tub”(16 reviews)
“king size bed”(6 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Wheelchair access
Private Balcony
2 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (531)
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Traveller rating
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LanguageEnglish
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191
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All reviewsthe riverjetted tubking size bedprivate balconywould stay againgreat roomfireplacechlorine
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1 - 5 of 529 reviews
Reviewed 4 days ago

So I will admit right now I had my doubts when we pulled up. Lots of construction going on. I was very pleasantly surprised at how nice the rooms were. Everything for the room was already pulled out and waiting for us when we got...More

Thank Heather S
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded yesterday

Dear Heather S, Thank you for your comments about your recent visit. We are so proud that you could see past the renovation and that you enjoyed your accommodations. Thank you for choosing Smoky Shadows and posting this review of your visit. Most sincerely, Smoky...More

Reviewed 3 weeks ago via mobile

The room was nice(ish). Clean but needed a good deep cleaning. Beds and pillow not comfortable. Now for the rest. Pool is tiny. 10 kids at a time is WAY too many. The picture is deceiving online. It looks much larger than it is. There...More

Thank Nikki G
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 3 weeks ago

Dear Nikki G, We are sorry that your room was not prepared properly. We have taken the necessary steps to insure the pool is clean and ready to enjoy. An additional elevator will be installed very soon. Thank you for choosing our hotel. Most sincerely,...More

Reviewed 4 weeks ago via mobile

My boyfriend & two of our friends stayed in this hotel the weekend of rod run & couldn’t have asked for a better location! The lady at the front desk was very nice & welcoming. Room was clean upon arrival & Saturday night when we...More

Thank AllieRiley2
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 4 weeks ago

Dear AllieRley2, Thank you for staying with us during the Rod Run. We are so pleased that your enjoyed your stay. We appreciate your business and hope you will come back soon Most sincerely, Smoky Shadows Pigeon Forge, TN

Reviewed 19 April 2018 via mobile

This place was disgusting. It smelled as soon as you walked in. Looked like it hadn’t been swept in months. There was mold on the wall near the hot tub. Would not recommend staying here. It was nasty.More

1  Thank Amber F
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 4 weeks ago

Dear Amber F, We sincerely apologize that your room was not prepared properly. We also apologize for the inconvenience to you. This is not typical of our hotel nor services and we hope you will give us another chance to prove we are a great...More

Reviewed 13 April 2018 via mobile

Our room is very nice. It is big and clean. They are doing construction but aside from that everything is great. The staff is very friendly. It has a very large jetted tub, large tv and and the river is beautiful.More

Thank clw104
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 4 weeks ago

Dear clw104, It was very rewarding to receive your comments. We are so glad that you found us to be very nice and that you enjoyed the jetted tub and especially the view of the river. Hopefully all construction will be completed very soon. We...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$58 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$58 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (128)
Room & Suite (30)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ahhitspooki
9 February 2018|
AnswerShow all 2 answers
Response from stoney726 | Reviewed this property |
It was not open when we were there in October.
1
Vote
Megan K
28 December 2017|
AnswerShow all 3 answers
Response from Bert F | Reviewed this property |
Not sure. I’m 43.
0
Votes
Room Tips
"Don't expect breakfast of cable TV"
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"Just call ahead. Rooms the same, but different sides of hallway for different views."
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"Try to get river view room"
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"Weekdays prices are $50-60"
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