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Willow Brook Lodge

Traveller (117)
360
Panoramas (12)
Pool & Beach (41)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
A resort atmosphere on the Little Pigeon River right in the center of action-packed Pigeon Forge/Gatlinburg, TN of the Smoky Mountains! Featuring a wide variety of rooms with family suites, Pigeon Forge condos, jacuzzis, fireplaces and balconies available. Willow Brook Lodge has an outdoor pool with 75 ft. waterslide and hot tub, an indoor pool and hot tub, a deluxe continental breakfast and wifi internet access included.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Heated pool
Hot Tub
Indoor pool
Laundry Service
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
563Reviews
270Photos
21Q+A
100Room tips
Traveller rating
  • 311
  • 155
  • 54
  • 24
  • 19
Time of year
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  • English
Popular mentions
We just got back from a 3 night stay here. This was a last-minute trip for the 3-day weekend, hoping to get the kids in some snow. This was our 1st stay in this hotel and it was a pleasant one. The rooms were clean and include a microwave and mini fridge. The front desk staff
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We had a nice stay for two nights. The rooms are a little worn. They do have a musty smell. And the indoor pool and hot tub leave quite a bit to be desired. Location is great, staff is great and we definitely had a comfortable stay. Would we return? Maybe? It was fine, but not
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Response from WBLParkway, General Manager at Willow Brook Lodge
Responded yesterday
GGtraveler 10, Thank you for visiting Willow Brook Lodge. We appreciate your comments and are sorry that we failed to meet your expectations. We are constantly working to improve our property. We hope you will chose to visit again and give us another opportunity to serve you.
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We always try to stay here when in Pigeon Forge...close to everything, especially LeConte Center. good breakfast, very nice staff. Great rooms facing the pool area for families. Ask for returning guest discount
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Response from WBLParkway, Manager at Willow Brook Lodge
Responded 12 Dec 2018
We are grateful for our faithful guests. Thank you for your kind review. We can't wait to serve you again!
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This was our first time to stay here. It was an excellent place to spend a few days. Front desk was extremely courteous and helpful. Rooms were clean and quiet. Breakfast was average. Enjoyed the hot apple cider and cookies each evening. Needed to leave a day early and had no
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Response from WBLParkway, Manager at Willow Brook Lodge
Responded 12 Dec 2018
We are so glad you found us! Thank you for your wonderful review. We look forward to serving you again soon. Remember to mention that you have stayed before to receive the special discount offered only to repeat guests.
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This was my second visit to Willow Brook and my husbands first. We both felt we got world class service with a family owned feel. The room was clean and well accommodated. The bed was comfortable. We had a balcony room with fireplace and Jacuzzi tub. Great price and location.
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Response from WBLParkway, General Manager at Willow Brook Lodge
Responded 13 Nov 2018
Mrs. Shannon L., We are so glad you enjoyed celebrating your birthday at Willow Brook Lodge! Thank you for your kind words and the wonderful review. I will share them with our staff. We appreciate our guests and value their opinions and comments. We look forward to serving you time and time again. Donna,
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorWillow Brook Lodge
The Queen Deluxe Room at the Willow Brook Lodge
Professional photo exclusively commissioned by TripAdvisorWillow Brook Lodge
The King Jacuzzi Deluxe Suite at the Willow Brook Lodge
Professional photo exclusively commissioned by TripAdvisorWillow Brook Lodge
The Family Suite North at the Willow Brook Lodge
Professional photo exclusively commissioned by TripAdvisorWillow Brook Lodge
The Queen Deluxe Room at the Willow Brook Lodge
2 Queen Beds
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12345623
There are some rooms you can see the Main Street, our room was in the 2nd floor toward the back and the balcony faced the river which was really nice to us. You can walk to numerous places from Willow Brook easily if walking is not an issue. We walked most of the time and enjoyed it.
0 votes
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Will the outdoor pool be ready by August 2018?
The outdoor pool is open now. Very nice area.
0 votes
Is there an elevator?
Yes there is. Donnie
0 votes
When will the outdoor pool renovation be finished?
Does this hotel have interior corridors?
No it doesn't have inside corriders. However, I would consider this motel to be very safe. They monitor their property regularly and if there is an event in town they even hire off duty police to make sure the only folks parked or using the property are their guests.
2 votes
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12345
"Avoid the first floor. Cars are parked very close to doorways which can lead to extra noise."
"quite floors, non-smoking, corner suits do not get great wifi signal,"
"Great for people who use wheelchairs."
"King room was great for two. Had sofa and flat screen t.v."
"Love staying over by the pool area."
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12345620
PRICE RANGE
US$66 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
willow brook hotel pigeon forgewillow brook pigeon forgewillow brook lodge
LOCATION
United StatesTennesseePigeon Forge
NUMBER OF ROOMS
156
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