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The Inn at Christmas Place

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1,883 Reviews from our TripAdvisor Community

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Showing 1,877: English reviews
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

The room is outstanding. Surprised to see a fireplace, Christmas tree, ornaments, jacuzzi, and beautiful porch all in one room! Front desk service was exceptional. Breakfast included and really good (omelet bar, lots of hot options, fruit bar, even a dessert bar with pies). Santa sings in the evening and Mrs. Clause greets you with a photo op in the... More 

Helpful?
Thank Stephen B
Athens, Tennessee
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW via mobile

Great experience for kids! The rooms are nicely decorated as are the lobby and all other main parts of the hotel. Nice clean indoor pool area. Santa performs a variety of songs and interacts with the kids followed by cookies and milk for all. Excellent hot and cold breakfast buffet included for all guests. Would highly recommend and will return... More 

Helpful?
Thank almillsaps
home
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 days ago NEW

just returned recently from a night at the Christmas Inn Place,Only got to stay one night because no other nights were open so we went to gatlinburg the next few nights,anyway this is a unique place,very clean and our room was beautiful,we had a great view also,we stayed on the 5th floor,we sure hope to go back again,my cons were... More 

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Thank summer6008
Amanda, Ohio
Level Contributor
74 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 days ago NEW

This hotel is the meaning of Christmas. There is not one thing they don't have decorated for Christmas. Even the furniture reminds me of Christmas time. They have activities for children. Of all places in Pigeon Forge (and many decorate and do a great job) this place goes over the top and takes decorating to the next level.

Helpful?
Thank Lisa S
West Bend, Wisconsin
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 days ago NEW via mobile

We stayed here 2 weeks after our first stay on our return trip from Florida. Most of the stay was again excellent. However we were not as happy with our second room location. The room itself was excellent but we were across from an elevator. Whenever someone with a cart would enter or exit we could hear the banging like... More 

Helpful?
Thank brian h
Decatur, Al
Level Contributor
5 reviews
Reviewed 1 week ago NEW via mobile

We will probably be spoiled to all others hotels after this visit. It was all so wonderful. The staff was friendly and helpful. The decor is absolutely beautiful. It's clean and the breakfast is some of the best I have had at a hotel. Bell hops open the door for you and will bring your luggage to your room. The... More 

Helpful?
Thank canu4get
Pell City, Alabama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Cannot say enough kind words about our experience. The incredibly personable staff, decorations, room comfort, food, Santa's singing. Just a wonderful time. The location is on the main parkway but you feel like you have stepped back in time to a Christmas wonderland.

Helpful?
1 Thank Laura G
Nashville, Tennessee
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 week ago via mobile

We've had really good experiences at this hotel in the past, but we were somewhat disappointed on this trip. We didn't get much sleep at all because of the service office door banging across the hall from our room on second floor. The workers had put a wooden wedge in the door, and starting at 6:30 AM, the door started... More 

Helpful?
1 Thank Tim A
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago via mobile

My wife and I recently spent two nights at The Inn. We went in with high expectations based on referral from others. This place did not disappoint! The environment was really great and the staff was very very hospitable. We particularly enjoyed the courtyard area at night with all the lights. The room was spacious and comfortable. All in all... More 

Helpful?
1 Thank Travelers N
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

VERY nice hotel, rooms are magical, but whole booking was based on Santa coming to breakfast, as promoted on Home page and Amenities... BUT this is a separate package, only to be found under the Specials tab. If you don't go there and buy, you DON'T get breakfast with Santa. Kids are sooooooo- disappointed, as they have been looking forward... More 

Helpful?
3 Thank Stephanie C
JanetDonaldson, CMO at The Inn at Christmas Place, responded to this review

We are so sorry for our failure to communicate clearly with you about our special "Breakfast with Santa" events. This is a new adventure for us this year, made possible by our having a full time Santa available to us for the first time, and we are learning from our mistakes. We sincerely apologize for turning what should have been... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
With the old-world charm and elegance of a picturesque Bavarian hotel, The Inn at Christmas Place is your number one destination for a memorable experience. Located just across from its namesake, The Incredible Christmas Place, The Inn offers many unique features, including year-round Christmas decor and beautiful, themed suites. Performances by a two-story glockenspiel, outstanding amenities, and our friendly staff make The Inn at Christmas Place your place to create memories to last a lifetime. ... more   less 

Additional Information about The Inn at Christmas Place

Address: 119 Christmas Tree Lane, PO Box 958, Pigeon Forge, TN 37863-3365
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: £105 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Christmas Place 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
The Inn At Christmas Place Hotel Pigeon Forge
Hotel At Christmas Place
At Christmas Place Hotel
Hotel Style:
#1 Romantic Hotel in Pigeon Forge
#1 Family Hotel in Pigeon Forge
#2 Green Hotel in Pigeon Forge
#12 Business Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Christmas Place staff and other travellers.
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Questions? Get answers from The Inn at Christmas Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None I would think if one room is dirty then all is dirty”
 of 5 bubbles mrsclean2016, 19 Nov 2016 | Read review
“Rooms with balcony on the side facing the Christmas store and gardens. We ended up in Rm 416. Room 221 no real balcony view”
 of 5 bubbles 890donm, 16 Nov 2016 | Read review
“Patio rooms are great but there is not a bad room in this hotel.”
 of 5 bubbles SabineL403, 12 Nov 2016 | Read review
“All rooms great depends on if you want courtyard balcony etc”
 of 5 bubbles nomore087, 12 Nov 2016 | Read review
“Get a courtyard view room, preferably one with a fireplace.”
 of 5 bubbles Mrharley, 3 Nov 2016 | Read review
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