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Red Roof Inn & Suites Pigeon Forge - Parkway

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393 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Reviewed 2 days ago NEWvia mobile

Jason was so wonderful, Brittney, Everette, Mr Bob (the owner great) Noel are all wonderful ppl at this hotel, I had a super good nights sleep, comfy beds, pillows and no worries! The lounge their is fun too!

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Thank Amy G
A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

Thank you Everette and Tim and the entire staff, during the wildfires you guys stepped up to help take care of this community. Me and my family lost everything and you opened your doors to us and helped tremendously, Thank you from the bottom of my heart for going above and beyond

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Thank A TripAdvisor Member
Severn, Maryland
Reviewed 1 week ago

Charged me for a night we did not stay and would not refund the money. Manager does not return calls. Rooms were not cleaned every day. Could not get the continental breakfast because the room was too small to hold the occupancy of the hotel. The chairs at the pool were mostly broken. Each of us had something different broken...

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1Thank cjblewis
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

My sincere apologies for the unpleasant stay. Im sorry for the lack action taken by management team.If you could reach out to me at your convenience I would be glad to discuss the issues you incurred during your stay.Thank you..

Reviewed 1 week ago via mobile

This place was terrible. Bathroom was nasty. Breakfast room was nasty. When we cancelled the rest of our stay, the staff was EXCELLENT! They agreed 100% with me and said the inn was going to be remodeled.

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Helpful?
1Thank Sandra M
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

My sincere apologies for the unpleasant stay.We are very excited about our renovations for 2017.We hope you give us another importunity to fulfill your lodging needs.Thank you!

Reviewed 2 weeks ago via mobile

Clean, comfortable, no noise issues, and we had our dog. Good place, a bit pricey since its thanksgiving weekend and there are a lot of people here though. Very friendly staff. Would stay here again..

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Thank Tammy M
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for choosing us for your lodging needs during your trip to the Smokies. We are happy to hear that it was a pleasurable stay .We look forward to your next visit.

Dandridge, Tennessee
Reviewed 2 weeks ago

We had a nice suite with a balcony. The room was clean, the bed was comfortable, no problems. There was a basic, but filling breakfast, plenty of fruit. Very centrally located, within walking distance to everything and near then trolley stop. The hotel is dog friendly and there were several well behaved pets there. Would love to stay here again!

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Thank hpknssr
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for choosing us for your lodging needs during your trip to the Smokies. We are happy to hear that it was a pleasurable stay .We look forward to your next visit.

Worcester, Massachusetts
Reviewed 2 weeks ago

My husband and I spent three nights at the Red Roof Inn in Pigeon Forge. The hotel was gracious in upgrading our room to the Jacuzzi room and agreeing not to have house keeping come in during our stay as we didn't want our kitty to be accidentally let out. We enjoyed the Jacuzzi tub and our time at this...

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Thank maryroserobinson77
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for choosing us for your lodging needs during your trip to the Smokies. We are happy to hear that it was a pleasurable stay .We look forward to your next visit.

Chattanooga, Tennessee
Reviewed 3 weeks ago

This hotel is a little dated and his nothing fancy. However, the price was reasonable, staff was friendly, room was big and clean and location was great. You could walk to the Island and there are others little shops close by. It was completely sold out but we never heard any noise.

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Thank Cindy G
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for giving us a opportunity to fulfill your lodging needs during your trip to the Smokies. We are happy to here it was an enjoyable experience and look forward to your next visit.

Reviewed 1 November 2016

Red Roof Inn needs updated and a good cleaning. Not every good deal means you'll get a clean & decent room. I must say the lobby was the nicest area of the motel. BEWARE...After check-in we were directed to another desk to receive a parking pass to hang on your vehicle or " you could be towed"... basically a set...

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1Thank Melissa A
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

My sincere apologies for the unpleasant stay if you would like to discuss the issues you incurred in more depth please call me at 865-453-9151.thank you .

Reviewed 1 November 2016

we stay here 3-4 times a year and we love it the rooms are clean the staff is great and they are great about our dogs always a pleasant experience prices are the best around especially for how nice the rooms are

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Thank Summer D
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for giving us an opportunity to fulfill your lodging needs during your trip to the Smokies. We are quite happy that you had a good time and look forward to your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
143 brand new guest rooms and suites complete with television and remote, mini-refrigerator, microwave, coffeemaker, iron and ironing board. Spacious work desk area, FREE high speed wireless internet and free local calls. Seasonal outdoor pool and kiddie pool. Only two miles from Dollywood and Splash Country. ... more   less 

Additional Information about Red Roof Inn & Suites Pigeon Forge - Parkway

Address: 2826 Parkway, Pigeon Forge, TN 37863-3316 (Formerly Pigeon Forge Inn & Suites)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: £44 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn & Suites Pigeon Forge - Parkway 2*
Number of rooms: 143
Reservation Options:
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Also Known As:
Pigeon Forge Inn And Suites
Pigeon Forge Hotel Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Pigeon Forge - Parkway staff and other travellers.
4 questions
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South Carolina
over a year ago
Galion, Ohio
over a year ago

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Questions? Get answers from Red Roof Inn & Suites Pigeon Forge - Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are several options, poolside, mountain view, etc. Plenty to choose from.”
 of 5 bubbles hpknssr, 24 Nov 2016 | Read review
“(The "how expensive" rating is based on weekend rates...)”
 of 5 bubbles joas157, 25 Oct 2016 | Read review
“Ask for a back of the property room for the front is a very busy and noisey road front.”
 of 5 bubbles anncF6218YP, 24 Oct 2016 | Read review
“first floor get luggage in better”
 of 5 bubbles luckydog42, 29 Sep 2016 | Read review
“I liked the "non-pool" side. Seemed quieter and less issues with parking”
 of 5 bubbles atravlerami, 28 Sep 2016 | Read review
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