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    Hampton Inn Sevierville

    681 Winfield Dunn Pkwy, Sevierville, TN 37876-5521
    +1 855-605-0317
    Hotel website
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    03/12/2017 04/12/2017
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    US$122Strikethrough price corresponds to the most expensive price returned by our partners for that offer
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    Traveller (39)
    Room & Suite (26)
    Pool & Beach (7)
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    Overview
    • Excellent62%
    • Very good24%
    • Average8%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “pigeon forge” (53 reviews)
    “the hotel staff” (15 reviews)
    “indoor pool” (29 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Wheelchair access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Hampton Inn Sevierville
    Special Offer: Double Points,Every Stay
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (618)
    There are newer reviews for Hampton Inn Sevierville
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    11 - 15 of 618 reviews

    Reviewed 4 weeks ago

    Great location and super friendly staff. We had an enjoyable stay! Close proximity to Pigeon Forge and Gatlinburg - at a great price! Remember to try the Diner across the street, and the Local Goat Restaurant.More

    Review collected in partnership with Hampton
    1  Thank Jeff S
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 4 weeks ago

    Dear Jeff, Thanks for choosing the Hampton Inn Sevierville from the large number of hotels in our tourist area. We are so delighted that you had an enjoyable stay and that we made a great impression. I hope you will stay with us again. Till...More

    Reviewed 5 weeks ago

    The room and the property in general were clean and well maintained The staff were very friendly and seemed genuinely concerned about me and my comfort. My only complaint is with the complementary breakfast. It tasted complementary.More

    Review collected in partnership with Hampton
    Thank David D
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 4 weeks ago

    Dear David, I am very pleased to know you had an overall good stay with us and were able to experience our genuine Hamptonality. I'm sorry to hear that breakfast was not to your satisfaction and thank you for the feedback so we can improve....More

    Reviewed 9 October 2017

    I am usually not hard to please and after reading reviews on this hotel felt it would be a good choice..however, it was not. Our room the first night was SO noisy..not sure if it was the elevator which was right behind us or what...More

    Thank 650gingerr
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 17 October 2017

    Dear 650gingerr, I am very sorry to hear you had a disappointing stay with us and that you had multiple issues during your stay. Thank you for bringing these issues to our attention so we can better serve you in future. I hope you will...More

    Reviewed 8 October 2017

    Our experience at Hampton Inn was good. Personnel were friendly. Building appeared to be brand new. Room was clean and comfortable. Showers and plumbing worked good. Complimentary breakfast was good and the area was clean.More

    Review collected in partnership with Hampton
    Thank maxbL6137AS
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 9 October 2017

    Dear maxbL6137AS, We're very pleased you found us to be a Great place to stay. Thanks for complimenting our friendly staff, our newly renovated hotel, our clean and efficient rooms and good breakfast buffet. We hope to be of service to you again. Sincerely, GM,...More

    Reviewed 8 October 2017

    Wonderful Hampton Inn. Close to restaurants , quiet and comfortable. Would definitely stay here again. Front desk very friendly and helpful. Bedding and pillows wonderful. Nice stop before Pidgeon Forge and Gaitlenburg.More

    Review collected in partnership with Hampton
    Thank smbp733
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 9 October 2017

    Dear smbp733, Thanks for choosing to stay at the Hampton Inn Sevierville on your recent visit to Pigeon Forge and Gatlinburg. We're very happy to know you had a wonderful stay and enjoyed our close proximity to dining and attractions as well our comfortable guest...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$93 - US$203 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Sevierville
    • #7 Family Hotel in Sevierville
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Orbitz, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Hampton Inn Sevierville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Sevierville
    • Also Known As
    • Hampton Inn Sevierville Hotel Sevierville ,
    • Sevierville Hampton Inn
    Add Photo Photos
    Traveller (39)
    Room & Suite (26)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (25)
    Bathroom (7)
    Business Centre & Event Rooms (1)
    Nearby
    The Inn On The River
    2,518 reviews
    4.89 miles away
     
    Ramada Pigeon Forge North
    1,903 reviews
    4.27 miles away
     
    Hampton Inn & Suites Pigeon Forge On The Parkway
    1,049 reviews
    3.86 miles away
     
    Quality Inn & Suites River Suites
    361 reviews
    .70 miles away
     
    Nearby Restaurants
    Thai Basil
    325 reviews
    .18 miles away
    The Diner
    705 reviews
    .11 miles away
    Golden Corral
    491 reviews
    .20 miles away
    El Paso Mexican Restaurant
    446 reviews
    .13 miles away
    Nearby Attractions
    Dolly Parton Statue
    277 reviews
    .83 miles away
    Floyd Garrett's Muscle Car Museum
    242 reviews
    .47 miles away
    Tennessee Legend Distillery - Winfield Dunn Parkway
    30 reviews
    .71 miles away
    Sevier County Courthouse
    24 reviews
    .83 miles away
    Ask a question
    Questions & Answers
    Wayne H
    No question--just a comment---we feel as you do Jaredsiu--this place is BAD!!!! When we wrote a review--the manager lied about our stay--she came back on our review and LIED!!! She said we caused a scene when checking out--NO we did not (we ate breakfast that day and went back up stairs got our luggage put it in the car, went to the front desk, the young lady who checked us out--the very minute we mentioned all the problems during our stay--she began her defense by saying we would be on a black list if we used the 100% guarantee and said she could give us one nights compensation which we agreed to and left--no scene occurred) ---she said we tore the sheets with a back board we used between the mattress & springs--NO we did not (we are always very careful when putting the board under the mattress & removing it)--she said we came to the desk and complained about several issues during our stay--NO we did not!!! All you have to do is push them on the 100% guarantee at this hotel--they get on the defense and tell lies!!!!! We tried to call the manager--she hung up on us and said she was busy because at check in time she was alone--that is poor management--you always have back up at a busy time!!! They have many people fooled at this place---even the hotel chain folks and trip advisor. We will not stop pushing the way we were treated nor lied about. We have asked for an apology but she is too low of a person to admit she lied!!! If we had not stayed at this hotel before and treated wonderfully and had a clean room it would be different---but the last 2 times this manager was there--so the hotel went down hill and this manager is the reason!!!!
    31 March 2015|
    Answer
    Response from GM-HIS | Property representative |
    Dear Wayne H, I am truly sorry to hear you had a bad experience at this hotel a year ago. I have recently taken over as the new GM and would like to extend an olive branch to regain your good faith in us. The Hampton Inn... More
    1
    Vote
    gibbstown
    13 February 2015|
    AnswerShow all 5 answers
    Response from GM-HIS | Property representative |
    Dear Gibbstown, As previously answered, we do not have an outdoor pool, but we have a nice, newly renovated indoor heated pool that is protected from the noise, dust and public view associated with outdoor pools, which is a... More
    0
    Votes
    Wayne H
    Tim--this is not a question--this is a fact about our stay there---We will never stay at this Hampton again. We had a very bad experience too. When I wrote a review the manager came back on the review and told a bunch of lies. None of the things she said on the review titled Gone Down Hill are true. I called her and tried to talk with her over the phone and she would not talk with me and even hung up on me. Our room was dirty (carpet had crumbs from former guest, bathroom tub had not been cleaned--mold was on tile grout) also when we took the duvet off the bed there was a full size top sheet instead of a king sheet on the bed the 1st night. She says we complained to her at the desk several times---this did not happen---also she says we yelled at the desk clerk when we left---this did not happen. We do not know if they had us mixed up with other guests or not---but what she put on her comment did not happen. She said that a back board we use for my wife's back under the mattress tore a hole in their sheet---NO!! we carefully put this board under the mattress--it never touches the sheets--and when we remove the board we are just as careful---the house keeping staff might have torn the sheet---but we did not. She also said we put our Do Not Disturb sign up for a whole day---NO that did not happen---we were and always are very careful to remove the sign so we can get clean sheets and towels. We left notes--and these were NICE notes to housekeeping asking for clean sheets and towels---we got them to change the sheets every day and we had fresh towels every day. I am sorry they had to WORK by changing the sheets---they certainly do NOT clean the rooms like the rooms use to be cleaned. We have stayed at this hotel many times---but the last couple or so times we noticed it was not up to par. I do not know when the present manager started at this hotel---but I bet I can give a close guess and get it right!!!! Done with rant!!!
    30 December 2014|
    Answer
    Response from TwigCaldwell | Reviewed this property |
    I too got no where with the manager. I feel that we will no longer stay at this establishment. When the manager is on the defense from the start there is something wrong with the system or the manager.
    1
    Vote
    Room Tips
    "ask for a room at the back of the hotel to cut down on traffic noise"
    Read review
    "For a quiter room choose room on back side of hotel not facing street."
    Read review
    "Our room was on the main floor at the end of the corridor from the front desk and was very quiet."
    Read review
    "Great clean hotel"
    Read review
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