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    Wilderness at the Smokies Resort

    1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
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    27/08/2017 28/08/2017
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    Traveller (744)
    Room & Suite (235)
    Pool & Beach (136)
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    Overview
    • Excellent35%
    • Very good32%
    • Average16%
    • Poor9%
    • Terrible8%
    Travellers talk about
    “wave pool” (289 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair access
    Business Centre
    Laundry Service
    Water Park
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Wilderness at the Smokies Resort
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    Quality Inn & Suites River Suites
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    #12 of 20 hotels in Sevierville
     
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,571)
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    There are newer reviews for Wilderness at the Smokies Resort
    See the most recent reviews

    961 - 965 of 2,570 reviews

    Reviewed 4 January 2015 via mobile

    I paid $172 for a couch bed! A couch bed and a bed from the wall. Only a small sheet and flimsy blanket were there to use. It was too uncomfortable to sleep on. Room was being cleaned when we got into it and wasn't...More

    4  Thank stayingsecret
    Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded 18 February 2015

    Dear stayingsecret, All reviews, positive or negative are greatly appreciated. This helps us to better focus on areas of our hotel that our guest may feel needs to be better addressed. Nothing disappoints us more than knowing a guest did not have a great experience...More

    Reviewed 3 January 2015

    Wilderness at the Smokies is not a place for relaxation. You go because you want to show your kids a great time: waterslides, mini golf, laser tag, no bedtimes! Be prepared for children (yours or other people's) to be running down the hallways late into...More

    2  Thank Cassidy144
    Reviewed 3 January 2015

    We went on Christmas day and stayed for three nights. It was very crowded. The laser tag was fun but was not part of the package we bought so I had to pay extra for that. The food is not that great. Yes, the kids...More

    Thank joyse69
    Reviewed 3 January 2015

    We celebrated my son's close-to-Christmas birthday at the indoor waterpark. We had a great time! There was something for everyone, and we really enjoyed our stay. On-site buffet is a little overpriced and the Chuck-E-Cheese like game room was an extra unplanned expense. I was...More

    Thank Jada2015
    Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded 19 February 2015

    Dear Jada2005, Thank you for taking the time to write us a review! Your compliments are very much appreciated. Thank you for your great review of Wilderness at the Smokies. Nothing pleases us more than to know a guest would definitely return. That is our...More

    Reviewed 2 January 2015

    My family of four stayed Dec. 23 and checked out on Christmas Eve . Enjoyed our stay very much and for the price on holiday week I was shocked at the very reasonable priced room . It was spotless and ALL employees I encountered were...More

    Thank Teresa O
    Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded 19 February 2015

    Dear Teresa O, Thank you for taking the time to write us a review! Your compliments to our attentive staff and our clean accommodations are very much appreciated. Thank you for your great review of Wilderness at the Smokies. Nothing pleases us more than to...More

    Quality Inn & Suites River Suites
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    Clarion Inn Willow River
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Hotel class
    • Hotel Style
    • #9 Family Hotel in Sevierville
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 713
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Cheap Tickets and Hotels.com so you can book your Wilderness at the Smokies Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Sevierville
    • Also Known As
    • Wilderness At The Smokies Hotel Sevierville
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    Traveller (744)
    Room & Suite (235)
    Pool & Beach (136)
    Dining (25)
    Hotel & Grounds (406)
    Family and Play Areas (54)
    Bathroom (29)
    Nearby
    Super 8 Sevierville
    498 reviews
    .78 miles away
     
    Econo Lodge Sevierville
    153 reviews
    1.22 miles away
     
    Quality Inn & Suites River Suites
    343 reviews
    .62 miles away
     
    Clarion Inn Willow River
    554 reviews
    2.07 miles away
     
    Nearby Restaurants
    Thai Basil
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    1.39 miles away
    El Paso Mexican Restaurant
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    1.34 miles away
    The Diner
    667 reviews
    1.33 miles away
    Cheezy Steaks
    86 reviews
    1.40 miles away
    Nearby Attractions
    Wilderness at the Smokies
    446 reviews
    .04 miles away
    Wild Water Dome
    40 reviews
    .06 miles away
    Tennessee Legend Distillery - Winfield Dunn Parkway
    14 reviews
    .58 miles away
    Robert A. Tino Gallery
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    .94 miles away
    Ask a question
    Questions & Answers
    Antonyqua K
    12 August 2017|
    AnswerShow all 4 answers
    Response from WATS1424 | Property representative |
    The choice in which property to stay at all depends on what your needs are. Stone Hill Lodge is very much like a typical hotel room with different room configurations. It is the smaller of the two properties and has a... More
    0
    Votes
    marsha d
    6 August 2017|
    AnswerShow all 4 answers
    Response from WATS1424 | Property representative |
    We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that are doing very well, so please... More
    0
    Votes
    Carl T
    30 July 2017|
    AnswerShow all 3 answers
    Response from WATS1424 | Property representative |
    I am going to have to direct you to the website that has the cost and the routes. A couple of years ago the City decided to discontinue the trolley stop at the Sevierville Convention Center that is co-located with our Stone... More
    1
    Vote
    Room Tips
    "If you have younger kids, stay at the Stony Hill lodge. Their pool areas are geared more toward the younger..."
    Read review
    "Our room had 2 full beds and a couch with sleeper"
    Read review
    "Request room on ground floor near arcade central to main indoor and outdoor water parks. If you want to..."
    Read review
    "Ground floor, Water Park area."
    Read review
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