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I was told one thing about vacation resort and was not permitted to stay where I was told. Very misleading and will never stay at a Wyndham Resort
Property again. I have tried on numerous occasions to resolve this issue but to no avail.
We got 9 of us together, 5 children and 4 adults. The 3bedroom room was awesome! The Wyndham side of this place is remarkable. However, the water park side is ridiculous! The water park closes too early! The stores close way too early! The game...More
We planned a end of summer vacation from 8-25 to 8-31 to this place because of the waterpark for my two kids 6 and 3. What a mistake that was as waterpark was not fully operational. By Monday the outdoor water park was only opened...More
We stayed a couple of days there so our 4 year old grand daughter could go to the waterpark. She had a great time. It is necessary to keep a close eye on young children but the staff there are super vigilant and make sure...More
I stayed at the resort from May 6-11, 2018. I was located in room 6111. The Wyndham portion of the resort consists of two buildings around the outdoor pool area: building 6 (Belle Terre) and 7 (Evergreen).
My condo was in an excellent location, but...More
Response from KristinC1580 | Property representative |
Hello Scott, The resort does have this unit type available on several floors. We would be happy to put in a request for a specific floor if you contacted us directly with your confirmation information. Also, each unit is... More
Hello Scott, The resort does have this unit type available on several floors. We would be happy to put in a request for a specific floor if you contacted us directly with your confirmation information. Also, each unit is provided waterpark passes for the amount of guest each unit sleeps. The waterpark hours can be found at the Wilderness at the Smokies website but, are subject to change. At this time it shows the park to be open with the exception of the wave pool during the week in question. If you have any other questions or would like to make a floor request, please call the resort front desk at 865-286-6480.