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Wyndham Smoky Mountains

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740 Reviews from our TripAdvisor Community

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Showing 739: English reviews
Cape May, New Jersey
Reviewed 5 days ago NEW

I stayed here while I was finishing training. Nice a peaceful place, staff was nice. There is a lot to do in that area. many places it eat. there is a lot of activities at the place. this place is really peaceful at night.

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Helpful?
Thank Keith N
Heather W, Owner Care at Wyndham Smoky Mountains, responded to this review

We are pleased to hear that the Wyndham Smoky Mountains provided a peaceful tranquility during a training event. We hope to have you return to experience more of the Smokies! Best regards.

Lebanon, Ohio
Reviewed 1 week ago via mobile

On the outskirts, but close to everything. We've stayed many different places in and around Gatlinburg and this is by far my favorite. There are restaurants on Collier, so you don't have to get out on the main drag if you don't want to. Indoor and outdoor swimming pools, putt putt golf, and great accommodations. I've stayed in a studio...

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Helpful?
Thank morrison34
Karen G, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you so much for sharing your experience. We're very glad that you enjoy our resort, and the many onsite amenities. We hope you come back to visit us very soon. Warm regards,

Chicago
Reviewed 1 week ago

We stayed for a few days in November. Rooms are big but some units need a makeover. Ours had very dirty carpet. Wifi is choppy only 4 units allowed or you pay extra (2 I pads and 3 phones is too much). Activity center has pool tables, ping pong, arcade and outdoor and indoor saltwater pools and hottubs.

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Helpful?
1Thank bertaron
Pensacola, Florida
Reviewed 2 weeks ago

All we ever hear about Wyndham properties is how superior they are and from the outside the resort looked great. Upon going into room we found nothing but cheap furnishings, cabinets and doors, carpet that was obviously well used (no rips or tears but been walked on and spilled on many times). The bed was as hard as rocks, the...

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Helpful?
3Thank scubaski80
Meridian, MS
Reviewed 2 weeks ago

Love the Wyndham experience in the Smokies. No hassle check in and departure. Location is convenient to major attractions and tickets at concierge desk are generally cheaper that anywhere else. Great stay, this is our 4th stay and we will be back. Room are excellently appointed.

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Helpful?
1Thank LBFNGF
Sara C, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you for your kind review Larry! We are happy to hear that you and your family enjoy your visits at the resort and find the location convenient for your needs. We look forward to being of assistance during your next visit.

Pigeon Forge, Tennessee
Reviewed 2 weeks ago

We've stayed at the property many times and have always had a good experience. Our room had a great view. The property was very clean and well landscaped. The room was very clean and well stocked. The guest services staff couldn't have been nicer! We needed blankets and before we knew it they were brought to our room. We also...

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Helpful?
1Thank parisbvly
Karen G, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you so much for sharing this feedback. I'm glad the staff was able to take good care of you. I hope you enjoyed the Smoky Mountain Opry! We hope to see you again soon. Warm regards,

Fort Lauderdale, Florida, United States
Reviewed 2 weeks ago via mobile

(The below is as of the evening of day 2) We are owners at a much smaller location in the FL Keys. Thought we'd trade for a change of geography and climate. Upon arrival I thought I was about to be disappointed because the check in area was about 5-6 desks and there was a line- there is never a...

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Helpful?
1Thank Patricia V
Karen G, Owner Care at Wyndham Smoky Mountains, responded to this review

Hi Patricia Thank you for this great feedback. This will allow us to continue to enhance the vacation experience at our resort We hope you enjoyed the rest of your stay. Please let us know if there are opportunities to make your stay better in the future. Warm regards,

Marietta, Ohio
Reviewed 3 weeks ago

We have stayed at this Wyndham several times and love the location and beautiful views from our room. The room are very nice but the furniture in the living room needs replaced. The cushions on couch and chairs are just like sitting on a board. Same for dining room chairs. Also this time the bathtub would not drain and the...

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Helpful?
Thank Carol W
Heather W, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you for choosing Wyndham for your vacationing delights! It's good to hear the beauty of the Smoky Mountains provided picturesque scenery. I am sorry if the unit's wear was beginning to show and for any discomfort with the furnishings. Thank you for reporting the issues as it helps us identify missed opportunities and correct them. I am happy to...

Reviewed 3 weeks ago via mobile

We visit at least 3 or 4 times a year...love this resort anytime of year. Close to tons of activities, restaurants, views, theme parks, etc Never disappointed!! Always our "go to" for a weekend getaway

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Helpful?
Thank Pam M
Heather W, Owner Care at Wyndham Smoky Mountains, responded to this review

The Great Smoky Mountains! Thank you for choosing Wyndham to delight in the vast assortment of cultural venues. We look forward to your next visit. Warm regards.

Opelika, Alabama
Reviewed 3 weeks ago via mobile

Stayed here with my cousin for a girls weekend/birthday celebration!! Love this place! Staff is great!! Location is great!! Quiet with a lot of amenities!! Kids playground is great!! Putt putt available!! Activities Center available!!

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Helpful?
Thank Angela S
ColbyTH, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello Angela, Thank you so much for choosing the Wyndham Smoky Mountains resort as the site for your getaway! It is great to hear that your party had an enjoyable stay and we look forward to serving you again! Best regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry

Additional Information about Wyndham Smoky Mountains

Address: 308 Collier Dr, Sevierville, TN 37862-6926 (Formerly Fairfield)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: £93 - £314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Smoky Mountains 3*
Number of rooms: 550
Reservation Options:
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Also Known As:
Wyndham Smoky Mountains Hotel Sevierville
Fairfield Smoky Mountains
Wyndham Sevierville
Sevierville Wyndham
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Smoky Mountains staff and other travellers.
28 questions
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southeast
2 months ago
Crossville, Tennessee
10 days ago
New Bern, North Carolina
over a year ago
Omaha, Nebraska
over a year ago

See all questions (28)

Questions? Get answers from Wyndham Smoky Mountains staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice and peaceful”
  • bedroom
  • kitchen area
  • living room
  • living room
 of 5 bubbles keithn665, 5 Dec 2016 | Read review
“most rooms are great, buildings overlooking the farm in back are nice”
  • view from our balcony
 of 5 bubbles parisbvly, 24 Nov 2016 | Read review
“Ask for a room that faces the smoky mountains. Fantastic morning sunrise view!”
 of 5 bubbles Ycarttracy, 14 Nov 2016 | Read review
“If you want more amenities and a better pool, stay on the Elkmont side”
 of 5 bubbles superduperj, 17 Oct 2016 | Read review
“all buildings on upper hill have greay views”
 of 5 bubbles btaylor53, 16 Oct 2016 | Read review
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