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Wyndham Smoky Mountains

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Traveller (464)
Room & Suite (134)
Dining (17)
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Overview
  • Excellent48%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“activity center”(38 reviews)
“sales pitch”(48 reviews)
“mini golf”(63 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3 Star Hotel
All hotel details
Offers from Wyndham Smoky Mountains
Special Offer:15% Off
Hotel deals
Offers from Wyndham Smoky Mountains
Special Offer:15% Off
Hotel deals
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Reviews (935)
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934 results
Traveller rating
435
312
124
39
24
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Time of year
LanguageEnglish
435
312
124
39
24
Show reviews that mention
All reviewsactivity centersales pitchmini golftop floorbedroom unitsales presentationnice resortthree bedroompigeon forgesplash padtime sharefull kitchenping pongnational parkwasher and dryersmoky mountainindoor pool
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1 - 5 of 934 reviews
Reviewed 2 days ago

I used my rewards to book a room for my uncle and his new wife. The staff went above and beyond to make the stay great. The rooms a clean and have so much space. The value is amazing for what you get. If you...More

1  Thank brendasuebyrd
Reviewed 1 week ago

I loved the resort, the room was very clean and had everything you need to stay as long as you like. The staff was very friendly and helpful. I loved the king size bed and the pillows were so comfortable I am thinking of ordering...More

Review collected in partnership with Armed Forces Vacation Club
Thank gcjw2018
Response from Allison N, Guest Relations Manager at Wyndham Smoky MountainsResponded 1 week ago

Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope you will visit us again in the near future! Sincere Regards, Allison Newcomb Guest Services Manager - Resort Operations

Reviewed 2 weeks ago

This resort is excellent, very clean and convenient to everything in Pigeon Forge Tn. They offer discounted tickets to shows and adventures Very easy to use without having to hunt coupons from booklets..

Review collected in partnership with RCI
Thank ahjames822
Response from Allison N, Guest Relations Manager at Wyndham Smoky MountainsResponded 1 week ago

Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope you will visit us again in the near future! Sincere Regards, Allison Newcomb Guest Services Manager - Resort Operations

Reviewed 2 weeks ago

The resort itself is nice; we did not like that it sits on top of a hill so if you want to go for a walk, just know that its a long way back up that hill again. There are no walking trails in this...More

Review collected in partnership with Veterans Holidays
Thank Scooby08
Response from Allison N, Guest Relations Manager at Wyndham Smoky MountainsResponded 1 week ago

Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope you will visit us again in the near future! Sincere Regards, Allison Newcomb Guest Services Manager - Resort Operations

Reviewed 2 weeks ago via mobile

Spent 6 nights here. Just got done driving 8 hours arrived late and they won’t let you out of the lobby. They start with the parking pass and then try to set you up for a sales meeting. Then they pitch the area and try...More

1  Thank MilfordHereWeCome
Response from Allison N, Guest Relations Manager at Wyndham Smoky MountainsResponded 1 week ago

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$133 - US$400 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$400 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (464)
Room & Suite (134)
Dining (17)
Pool & Beach (15)
Family and Play Areas (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Hornet_441
12 October 2017|
AnswerShow all 2 answers
Response from posionone | Reviewed this property |
units are given out when you arrive. if you need to be on a lower level or accessible units call the resort and request this before you arrive.
1
Vote
RoseBrenny
2 October 2017|
AnswerShow all 12 answers
Response from MarBer1971 | Reviewed this property |
if you go first thing in the morning it is wide open. we usually go right when it oopens, stay a few hours, go have lunch and come back after lunch. in the afternoon the line for the waterslides can be long but if you... More
0
Votes
jean p
1 September 2017|
AnswerShow all 7 answers
Response from Doug J | Reviewed this property |
Your timeshare room is like "your home" for the week. You should not expect a daily cleaning/housekeeping/turndown service like you would in a hotel. Your room should have a washer/dryer, and you are encouraged to use it... More
1
Vote
Room Tips
"even though we were on the bottom floor, the balcony side was out of the ground so it did not feel like a..."
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"Resort buildings are on two sides of the main road; our unit was in Building 23. I asked for first floor..."
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"Regardless of how rushed you feel, check every aspect of your room upon entering."
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"Need something, call the front desk any time of the day or night."
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