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Resort at Governor's Crossing

Traveller (461)
Room & Suite (194)
Pool & Beach (100)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Silver level
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Green
Mountain View
HOTEL CLASS
1,456Reviews
659Photos
34Q+A
100Room tips
Traveller rating
  • 860
  • 322
  • 124
  • 73
  • 77
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
I had decided to take the family on a last minute overnight trip, so I found Resort at Governor's Crossing, and I thought we were going to be just fine! We arrived to check in, front desk was excellent, super nice & helpful, we went to the room, unloaded our stuff, left the
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Response from TheResort, Manager at Resort at Governor's Crossing
Responded yesterday
Thank you for letting us know how your stay went. It is unfortunate to hear we were not able to meet your expectations. We strive to provide clean rooms and excellent service. We want our guests to have the best vacation ever! We would love a second chance to make this right. Please reach out to us if there is anything we can do to further resolve this matter. Again, we appreciate your business and look forward to hearing from you. Assistant General Manager, Cierra Layman
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really nice property..good convienant location ...really cool swim/play area. can catch good prices on this location as well. Lots of places to eat in the area and lots of shopping. tanger outlets are my favorite and are close by
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Response from TheResort, Manager at Resort at Governor's Crossing
Responded yesterday
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We're glad you enjoyed the splash pad and we're looking forward to your next stay! Assistant General Manager, Cierra Layman
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Nice Resort!! Very friendly staff, clean rooms. Our only complaint was the king bedroom didn't have the attached bathroom and access to the balcony and the King bed wasn't comfortable. But the two queen beds were comfortable and that bedroom had the attached bathroom and access
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Review collected in partnership with this hotel
Response from TheResort, Manager at Resort at Governor's Crossing
Responded 2 days ago
Thank you so much for your review! We have some condos that do have the attached bath and balcony to the king room. Please let us know upon booking that you prefer this room layout and we will put a request in for you. We're glad you enjoyed your stay and we hope to see you soon! Assistant General Manager, Cierra Layman
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We have stayed here many times and have never been disappointed, all the staff were very friendly and helpful. Great place to have a family fun filled weekend and make memories that last a lifetime. If you do not stay here, you are missing out. The water park is great and very
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Response from TheResort, Manager at Resort at Governor's Crossing
Responded 5 days ago
Thank you so much for your kind words! Our staff is thrilled to hear everyone enjoyed the waterpark and that they were able to make your family get together the best! We're looking forward to seeing you and your family soon! Assistant General Manager, Cierra Layman
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Front desk was really helpful. Sally and Chandler took really good care of me. Housekeeping always brought by fresh linen (towels, handtowels, and rags) and came by for trash. Buggies were readily available. Very clean rooms!
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Response from TheResort, Manager at Resort at Governor's Crossing
Responded 2 weeks ago
Thank you for the 5 star review! We appreciate your business and Chandler and Sally are thrilled to hear we met your expectations. We're glad the housekeeping staff made your stay relaxing and we look forward to welcoming you back to The Resort in the near future. Assistant General Manager, Cierra Layman
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorResort at Governor's Crossing
The King Studio with Couch at the Resort at Governor's Crossing
Professional photo exclusively commissioned by TripAdvisorResort at Governor's Crossing
The King Studio with Couch at the Resort at Governor's Crossing
Professional photo exclusively commissioned by TripAdvisorResort at Governor's Crossing
The King Studio with Couch at the Resort at Governor's Crossing
Professional photo exclusively commissioned by TripAdvisorResort at Governor's Crossing
The King Studio with Couch at the Resort at Governor's Crossing
Living Room into Kitchen
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12345639
sorry, i was in a two bedroom suites. One was 2 queen beds and the other was 1 king bed.
0 votes
It’s closer to Sevierville. Where exactly is the tournament? If it’s at La Conte, it’s a little bit of a drive.
1 vote
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No, wristband needed currently but in 2019 there will be.
0 votes
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Nope, the indoor pool is only accessible from inside the resort and the outdoor pool in the middle of a big semi circle made by the buildings. No wrist bands required.
1 vote
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No, there were no height or weight requirements that I recall.
0 votes
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1234567
"Rooms could use a little updating. Was told that is in the works!"
"People were very loud at the pool until at least 11 o’clock every night so if you value your sleep get up room on the backside if possible"
"Request a room with a pool or street view"
"best view rooms are pool view in building 1. you get a view of the mountains"
"Ask for room away from construction."
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12345620
PRICE RANGE
US$78 - US$282 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
resort at governor`s crossing hotel seviervillethe resort at governors crossinggovernors crossing resortgovernor's crossingresort governors crossing
LOCATION
United StatesTennesseeSevierville
NUMBER OF ROOMS
165
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