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La Quinta Inn & Suites Houston Baytown East

Room & Suite (10)
Dining (5)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS

Location

Full view
42Car recommended
Grade: 42 out of 100
34Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
236Reviews
27Photos
0Q+A
22Room tips
Traveller rating
  • 127
  • 65
  • 35
  • 6
  • 3
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
I was there attending the dog show a couple of weeks ago and was greeted and remembered by the Assistant Manager from a previous stay. She was so pleasant and even called me when we left a kindle in the room and mailed it to us. I will always stay at this location when in the
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Review collected in partnership with La Quinta
Response from Lynn C, General Manager at La Quinta Inn & Suites Houston Baytown East
Responded 6 days ago
Hi Mr. Mobley, We always remember our favorite guests and try to do our best for all our guests. I am so glad you enjoy staying with us and we look forward to seeing you next year for the dog show if not sooner!
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This is an older hotel that has been nicely updated...very clean. Unfortunately the elevator was out of service, but that wasnt a big deal for us. Breakfast was a little predictable...wished they had offered a better variety. There are quite a few restaurants nearby
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Review collected in partnership with La Quinta
Response from Lynn C, General Manager at La Quinta Inn & Suites Houston Baytown East
Responded 2 weeks ago
You are completely right about the variety of restaurants surrounding us which is hard to compete with. We are very pleased that you enjoyed the hotel itself and cannot wait to see you again soon! We sincerely apologize for any inconvenience due to the elevator being out, but since your last stay we did get it up and running again (YAY!!).
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The room smelled. The beds were fulls instead of queen size. I booked a cheaper price than what I was charged. I wasnt offered for my room to be cleaned after the first initial stay. The shower was dirty.
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Review collected in partnership with this hotel
Response from Lynn C, General Manager at La Quinta Inn & Suites Houston Baytown East
Responded 3 weeks ago
Dear AquaCosta, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. I show that housekeeping was told at 5:51 pm that no service was needed and only towels were requested. We are short-staffed and full so timing is more of a challenge. We like to be done cleaning rooms by 4:00 pm but unfortunately that is not always possible. I am sorry if you were inconvenienced. You also mentioned that you were expecting queen size beds. I show that you booked on LQ.com at the rate that was charged. If you have a confirmation that shows a different rate I would be happy to make the adjustment for you. Also, I will be following up on the odor in the room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
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Service was great. we enjoyed the room and was convenient for our road trip from Arizona to Alabama. We traveled with a small breed dog, so being able to stay at LaQuinta's with the dog was great. I under stood that a fee was going to be charged for pets starting soon. I do
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Review collected in partnership with La Quinta
Response from Lynn C, General Manager at La Quinta Inn & Suites Houston Baytown East
Responded 4 weeks ago
We love our furry friends and are so happy you and your dog are comfortable at LaQuinta. See you on your next trip! Lynn C
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I was driving from Central TX to Louisiana so I wanted a place east of Houston (so I would not have to deal with their rush hour traffic). Property was easy to find and plenty of place nearby to eat. i only needed a bed and wifi. Bed was comfy and wifi good. Plenty of hot
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Response from Lynn C, General Manager at La Quinta Inn & Suites Houston Baytown East
Responded 14 Jan 2019
Thank you so much for the review. I am glad you had such a comfortable stay and we look forward to your next trip through Baytown. Lynn C,
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Guest room
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12
"Great room with lots of space. Very clean."
"Very Clean and loved the comfortable bedding."
"anything away from Interstate 10"
"Nice room with plenty of space. "
"4th floor is quite."
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PRICE RANGE
US$92 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta baytownbaytown la quinta
LOCATION
United StatesTexasTexas Gulf CoastBaytown
NUMBER OF ROOMS
103
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