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SpringHill Suites Houston Baytown

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Traveller (44)
Room & Suite (37)
Dining (5)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The SpringHill Suites. A hotel with style and color. Airy spaces. All-Suite expansiveness. Complimentary hot breakfast every morning. Fresh amenities and little luxuries. Spacious king-bed or two queen bed suites with pull out sofa bed and separate living and sleeping areas. Non-smoking and ADA accessible rooms.Refrigerator, microwave, coffee maker and wet bar. Large, well-lit work desk with ergonomic chair. Data port, voice mail and personal message system. Complimentary high-speed internet access. Remote controlled TV with cable and premium movie channels. 4,500 square feet of meeting space with state of the art audio visual equipment accommodation up to 400 people. A2Z Lounge-A full bar located in the lobby.Room service offered Monday-Thursday. Daily housekeeping. Complimentary USA Today. Fitness Room. Indoor Pool and Hot Tub. 24 hour Business Center.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Room Service
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Trendy
Mid-range
HOTEL CLASS
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Location

Full view
38Car recommended
Grade: 38 out of 100
33Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
5169 I-10 East, Baytown, TX 77521
Getting there
Hobby Airport21 mi
George Bush Intercontinental Airport25 mi
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207Reviews
51Photos
3Q+A
34Room tips
Traveller rating
  • 140
  • 44
  • 12
  • 6
  • 5
Time of year
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  • English
Popular mentions
We recently stayed here for 4 nights when my husband had a training course in Baytown. I was a bit troubled by a couple previous reviews that mentioned A/C problems, but we didn’t have any issues in our room. The hallway was noticeably warm, but since we spend very little time
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I’ve stayed here about ten times in the last couple years. Always went well. This time I booked my usual king room via on-line booking. They accepted the reservation. When I opened the room door, just before 10 pm, it was two queens. When I called the front desk I was told
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Response from Yvette S, General Manager at SpringHill Suites Houston Baytown
Responded 31 Oct 2018
ChrisS11177, Thank you for providing feedback regarding your last stay experience. I'm disappointed that I was not on property to speak to you regarding your concern; however, our administrative offices operate under the standard business hours of 9:00 am - 5:00 pm. I'm pleased that you were able to reach Marriott customer service to address your concerns. Our goal is to accommodate all of our guest requests, unfortunately we are not always able to do so. We apologize that you were unable to get your requested room type. We appreciate your willingness to stay with our hotel in the past and wish you the best on your return trips to Baytown. Respectfully,
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This hotel has a great location. Easy on/off of I-10 with restaurants close by. I had three rooms booked. Check in was rough - especially for having booked directly through the hotel. They got two out of three rooms correct. I stayed in a king room. Very roomy but the AC didn’t
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Response from Yvette S, General Manager at SpringHill Suites Houston Baytown
Responded 27 Aug 2018
BHFlowers, Thank you for taking the time to provide feedback on your recent stay. I'm disappointed to learn of the room issues you experienced. Please rest assured that I will speak with each department to ensure that the issues you experienced are resolved. Our staff's goal is to exceed our guests expectation and I am highly disappointed that that was not the case with your stay. We hope that you will give us another chance to "wow you" on your next trip to Baytown. Respectfully, Yvette S.
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Check in was s breeze, everyone was friendly, beds comfortable, rooms were amazing. Granddaughter loved the pool and said this was her new favorite hotel! Breakfast was good, well stocked and all employees we encountered were very helpful and smiling!
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Response from Yvette S, General Manager at SpringHill Suites Houston Baytown
Responded 16 Aug 2018
Sharon E, Wow! We love hearing that we're your granddaughter's new favorite hotel! We aspire to be that for all of our guests. Thank you for letting us know you enjoyed our 'comfortable beds', 'amazing' rooms and friendly staff. I will be sure to pass along your compliments to our team and hope to see both you and your little one when you're next back in Baytown. Thanks again, Yvette S.
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I really miss this hotel sooooo much that I wish I could be permanently assigned to Houston so I could live here!! It's not just the Marriot brand that has me hooked here its the entire operating staff at this Springhill. My coworkers and myself get excited about this place!!
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Response from Yvette S, General Manager at SpringHill Suites Houston Baytown
Responded 8 Aug 2018
My Info W, Thank you for your glowing review. Please know our team loves welcoming our regulars “home” every time you stay. Our goal is to be a warm, welcoming, second home to all of our guests - and I’m glad we can be that for both you and your coworkers. Looking forward to seeing you and your team again when projects bring you back to Baytown. And of course, we love you too! Sincerely, Yvette S
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What a nice bathroom
Our excellent room
Living room
Separate rooms for necessities
Looking at living room from bedroom
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I had no idea, so I googled it...7 minutes, 2.3 miles.
0 votes
Only service animals.
0 votes
Yes. A2Z Sports Lounge is open daily from 5:00 pm - 11:00 pm. Food service is available Monday - Thursday from 6:00 pm - 10:00 pm.
1 vote
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"Just don't stay in room 414. It never got cold."
"We stayed on the 3rd floor."
"Choose a room not facing the I-10"
"sofa beds not too comfy, bring a little padding if using the sofa as bed"
"Corner rooms a plus"
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PRICE RANGE
US$91 - US$157 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasTexas Gulf CoastBaytown
NUMBER OF ROOMS
101
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