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Holiday Inn Express Cleveland

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Room & Suite (21)
Dining (4)
Pool & Beach (2)
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Overview
  • Excellent63%
  • Very good26%
  • Average3%
  • Poor3%
  • Terrible5%
Travellers talk about
“very nice hotel”(4 reviews)
“front desk”(7 reviews)
“pancake machine”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Cleveland
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Cleveland
Special Offer: Book Direct and Save
Hotel deals
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Reviews (57)
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Traveller rating
34
15
2
2
3
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Time of year
LanguageEnglish
34
15
2
2
3
Show reviews that mention
All reviewsvery nice hotelfront deskpancake machinelast minute stopnext morningbed was very comfortablestay there againwafflescleanlinessexpresswayelevator
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1 - 5 of 56 reviews
Reviewed 31 March 2018

Holiday Inn, Express...let's stay there they're usually very nice! Wrong!! I could tell as we were walking to the room this was not a well maintained hotel. Cigarette butts on the parking lot and by the bushes. The concrete walkway was filthy the side door...More

1  Thank director1969
Response from IHGService, Guest Relations Manager at Holiday Inn Express ClevelandResponded 15 April 2018

Hello director1969, Thank you for trusting us for your lodging needs. It appears you weren't impressed with the standards at this location and I'm sorry this happened. We take pride in delivering a high standard of cleanliness and hygiene at all of our hotels and...More

Hotel's Favourite
Reviewed 27 March 2018

We stopped here on the way to Galveston. Close enough to Houston without high hotel prices. Parking lot was well lit. Very clean too. Whataburger right around the corner! Front desk attendant was pleasant and helpful. Elevator seemed a little shady and the shower head...More

Thank shredbetty4
A TripAdvisor Member
2
Reviewed 27 February 2018 via mobile

I have never had any issues at a Holiday Inn until last week. After I saw an extra $50 charged to my card, I called the hotel and wss informed that I allegedly broke a tv stand. We did not break anything! I was told...More

Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Holiday Inn Express ClevelandResponded 14 March 2018

Hi Valued Guest, Thank you for your stay and for taking the time to share your experience with us. I am sorry to hear your dismay about the charges due to the broken television stand. Please allow me to follow-up on this, however, I am...More

Reviewed 14 January 2018

It was a very nice hotel and close to the expressway, easy on easy off. The breakfast was about the same as other hotels offer. I do feel it is a little overpriced compared to what others charge in the area. I was surprised that...More

Thank Ron B
Reviewed 31 December 2017 via mobile

Dirty, not well kept, just plain trashy. We stayed here previously and they mischarged us but as IHG rewards members, we had a discount to use and decided to give them a 2nd chance. Bad choice. Room 307: large sticky black spots on carpet, torn...More

Thank John R
Response from IHGService, Guest Relations Manager at Holiday Inn Express ClevelandResponded 16 January 2018

Hi John R! Thanks for sharing your concerns. We're very sorry about the maintenance, cleanliness, and housekeeping issues that marred your stay. We understand that there's an expectation for service and experiences when you pay a certain price. This is why we always aim to...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$75 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$75 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Room & Suite (21)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Don't stop!"
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"Call Ahead"
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"great choice hotel"
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"Rooms facing east are away from motorway noise."
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