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The Lumen

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Newly updated as of September 2018! The Lumen, brilliantly illuminates your stay in Dallas. Ideally situated across from SMU campus and adjacent to the swanky Social bistro, its chic retro style provides modern comfort that feels fresh and inviting. Located in the affluent Park Cities neighborhood, our luxury boutique hotel is near exceptional shops, restaurants and museums. The hotel is also close to the Dallas World Aquarium, Meyerson Symphony Center, Dallas Art Museum and the American Airlines Center.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Room Service
Pool
Wheelchair access
Bar/Lounge
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Outdoor pool
Children Activities (Kid / Family Friendly)
Concierge
Banquet Room
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Family Rooms
Good to know
HOTEL STYLE
Residential Neighbourhood
Boutique
HOTEL CLASS
Location
Full view
74Somewhat walkable
Grade: 74 out of 100
15Restaurantswithin 0.25 miles
2Attractionswithin 0.25 miles
Reviews (426)
Filter reviews
421 results
Traveller rating
217
132
41
21
10
Traveller type
Time of year
LanguageEnglish
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217
132
41
21
10
Show reviews that mention
All reviews smu campus kimpton hotels highland park rooftop terrace free bikes front desk boutique hotel directly across the street mini bar cool hotel car service bush library business trip to dallas lobby area mile radius valet parking large room
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1 - 5 of 421 reviews
Reviewed 5 November 2018

We stayed here for one night with our dog and it was such a luxurious experience! Front desk staff was friendly and professional and offered our dog a rawhide bone! When I told them I noticed a bottle of water in the mini bar had...More

Date of stay: October 2018
Thank elephantastic7
Response from Daniel B, Front Office Manager at The LumenResponded 6 November 2018

Thank you so much for taking the time to write this glowing review! We hope to see you and your Pup back soon!

Reviewed 18 October 2018 via mobile

Business trip to Dallas. Stayed one night. Staff was friendly. Loved the car 3 mile radius car service. That helped with dinner. Rooms were adequate. Price was reasonable given I was just outside of downtown. I would stay hear again if visiting the city. I...More

Date of stay: October 2018
Thank H8680RZmarkm
Response from Daniel B, Front Office Manager at The LumenResponded 19 October 2018

Thank you for taking the time to write Mark. We hope to see you back soon! Regards,

Reviewed 3 October 2018

I used to love this hotel when it was part of Kimpton. It is a hotel in a convenient location and while it is small, it offers a pretty nice facility for travelers. I hadn't stayed at the property for 2 years and was looking...More

Date of stay: October 2018
Thank Jered W
Response from Daniel B, Front Office Manager at The LumenResponded 19 October 2018

I'm sorry to hear that you had such a bad experience with making your reservations and I apologize for my reservations agent not making these rates more clear for you. I assure you they weren't trying to take advantage of you in any way. We...More

Reviewed 3 October 2018 via mobile

Great staff! Quaint rooms - with my own pair of slippers and a great, big shower. Daily happy hour - wine and beer. Fabulous pool and cabanas. Car service available for exploring. Great food choices within walking distance.

Date of stay: October 2018
Thank B7406HGangelal
Response from Daniel B, Front Office Manager at The LumenResponded 19 October 2018

Thank you very much for taking the time to write this review! We hope to see you back next time your in Dallas. Regards,

Reviewed 25 September 2018 via mobile

Worst hotel ever. The day Kimpton Hotels was the day The Lumen became a two star hotel. If you are visiting for SMU stay at The Highland. Great place and even have cookies and milk at night for all their guests.

Date of stay: September 2018
Thank Londontravels18
Response from Daniel B, Front Office Manager at The LumenResponded 19 October 2018

I'm sorry you had such a bad stay. I'd love to talk to you about any specific issues that you had if you could give me a call at 214-219-2400 or email me at dbevan@thelumendallas.com Regards,

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Questions & Answers
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778biancac
26 January 2017|
AnswerShow all 4 answers
Response from Justin W | Property representative |
Hi There! Our Premier Luxury Suites and Grand Luxury Suites have bath tubs. - Justin Wolfe, Front Office Manager
0
Votes
bacrowe
31 July 2016|
AnswerShow all 10 answers
Response from GM-HotelLumen | Property representative |
Dear bacrowe, Thanks for your questions. We have valet parking for $22 per night. We love it when guests bring their pets so there is no fee. Let us know if you bring your pet...they do get the VIP... More
0
Votes
Fred L
28 July 2014|
Answer
Response from LumDalGM | Property representative |
What is it that you would like to know about out spectra suites?
0
Votes
Room Tips
"Our room was along Hillcrest and very bright at night from the lights in the trees."
oushopgirl
5 Aug 2018
Read review
"Corner suite was huge and beautiful, plenty of light from the windows, excellent view."
jakeb611
7 Jan 2018
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"Don't pay for the suites! Not worth it. Ask for a room with a view of the pool and floor to celeling..."
McWarg
14 Sep 2017
Read review
"Get a room with a window."
mikecK4076YP
4 Aug 2017
Read review
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PRICE RANGE
US$155 - US$298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel lumen kimpton
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
93
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