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The Lumen

Traveller (94)
Room & Suite (55)
Dining (5)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Newly updated as of September 2018! The Lumen, brilliantly illuminates your stay in Dallas. Ideally situated across from SMU campus and adjacent to the swanky Social bistro, its chic retro style provides modern comfort that feels fresh and inviting. Located in the affluent Park Cities neighborhood, our luxury boutique hotel is near exceptional shops, restaurants and museums. The hotel is also close to the Dallas World Aquarium, Meyerson Symphony Center, Dallas Art Museum and the American Airlines Center.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Residential Neighbourhood
Boutique
HOTEL CLASS
Location
Full view
74Somewhat walkable
Grade: 74 out of 100
15Restaurantswithin 0.25 miles
2Attractionswithin 0.25 miles
427Reviews
118Photos
3Q+A
97Room tips
Traveller rating
  • 220
  • 133
  • 42
  • 22
  • 10
Time of year
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Popular mentions
This hotel is in a great location and even looks really appealing. We had been there several times to the bar and restaurant but had not stayed overnight until recently. It’s one of those cases of over-promising and under-delivering. The staff talk like a service oriented hotel
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We stayed here for one night with our dog and it was such a luxurious experience! Front desk staff was friendly and professional and offered our dog a rawhide bone! When I told them I noticed a bottle of water in the mini bar had a broken seal, they said they would make sure I
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Response from Daniel B, Front Office Manager at The Lumen
Responded 6 Nov 2018
Thank you so much for taking the time to write this glowing review! We hope to see you and your Pup back soon!
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Business trip to Dallas. Stayed one night. Staff was friendly. Loved the car 3 mile radius car service. That helped with dinner. Rooms were adequate. Price was reasonable given I was just outside of downtown. I would stay hear again if visiting the city. I would recommend it as
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Response from Daniel B, Front Office Manager at The Lumen
Responded 19 Oct 2018
Thank you for taking the time to write Mark. We hope to see you back soon! Regards,
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I used to love this hotel when it was part of Kimpton. It is a hotel in a convenient location and while it is small, it offers a pretty nice facility for travelers. I hadn't stayed at the property for 2 years and was looking forward to coming back. First problem: When I
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Response from Daniel B, Front Office Manager at The Lumen
Responded 19 Oct 2018
I'm sorry to hear that you had such a bad experience with making your reservations and I apologize for my reservations agent not making these rates more clear for you. I assure you they weren't trying to take advantage of you in any way. We do send out confirmation emails detailing the rates for your entire stay to prevent any confusion, but I understand your frustrations in not having it detailed to you more clearly over the phone. If you'd like to talk about this in further detail please reach out to me at the hotel at: 214-219-2400 or through email at dbevan@thelumendallas.com. Regards,
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Great staff! Quaint rooms - with my own pair of slippers and a great, big shower. Daily happy hour - wine and beer. Fabulous pool and cabanas. Car service available for exploring. Great food choices within walking distance.
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Response from Daniel B, Front Office Manager at The Lumen
Responded 19 Oct 2018
Thank you very much for taking the time to write this review! We hope to see you back next time your in Dallas. Regards,
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Album Categories
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Photo provided by managementThe Lumen
Grand Lux Suite
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12345611
Which room has the soaking tub??
Hi There! Our Premier Luxury Suites and Grand Luxury Suites have bath tubs. - Justin Wolfe, Front Office Manager
0 votes
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Dear bacrowe, Thanks for your questions. We have valet parking for $22 per night. We love it when guests bring their pets so there is no fee. Let us know if you bring your pet...they do get the VIP treatment. Best, Mike GM - Hotel Lumen
0 votes
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spectra suite
What is it that you would like to know about out spectra suites?
0 votes
"Our room was along Hillcrest and very bright at night from the lights in the trees."
"Corner suite was huge and beautiful, plenty of light from the windows, excellent view."
"Don't pay for the suites! Not worth it. Ask for a room with a view of the pool and floor to celeling windows."
"Get a room with a window."
"I think any of the rooms would be nice. It's a fairly quiet neighborhood."
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12345620
PRICE RANGE
US$171 - US$385 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel lumen kimpton
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
93
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