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InterContinental Dallas

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InterContinental Dallas
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732 Reviews from our TripAdvisor Community

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Showing 709: English reviews
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Addison, Illinois
Reviewed 2 days ago NEW

It was a good stay at intercontinental for a conference. While the amenities were good, it needs some renovation. The room needs regular vaccum cleaning as I could see visible layer of dust in my room. It is a suggestion to inform your housekeeping to speak in low voice when they make the rooms. There were constant loud noise from...

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1Thank athomas4
Omaha, Nebraska
Reviewed 1 week ago

Room was very nice and clean. Conference rooms were spacious and functional for the size of the group. Staff was friendly and helpful, very attentive to our needs in general. I don't have any complaints at all.

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1Thank nebraskagolfer2017
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear nebraskagolfer2017, Thank you so much for choosing to say at the InterContinental@ Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear that you enjoyed our accommodations, conference rooms and found our staff to be friendly and helpful. Please know that I will be sure to share your kind words...

Reviewed 1 week ago via mobile

Beautiful property and the rooms were very clean. You could see the housekeepers take pride in their job and they were quick each morning to greet us. We stayed for 3 nights and enjoyed the comfort and convenience this property brings. The staff were friendly and offered many suggestions of what to do. Breakfast isn't included but there are places...

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Helpful?
Thank Jessie P
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Jessie P, Thank you for taking the time to provide us with such wonderful feedback regarding your recent visit. I am very happy to hear that you found our property to be beautiful and our staff to be friendly. Please know that I will be sure to share your kind words with my entire team and we hope to...

Springfield, Missouri
Reviewed 2 weeks ago via mobile

This property was clean, updated and they honored our request for a certain floor to be near family. The mattress was surprisingly comfortable for a hotel. The complimentary TV channels offered weren't the best, but I'd still I'd recommend this hotel.

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Thank AngiefromtheUSA
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear AngiefromtheUSA, Thank you for taking the time to share your recent experience with us and I am very happy to hear that you found our property to be clean and that we were able to accommodate your floor request. Please know that we are consistently looking for ways to enhance each and every guest experience and will be sure...

Carmel, New York
Reviewed 2 weeks ago via mobile

The hotel had an impressive modern lobby and well appointed rooms. Meals were excellent. Breakfast buffets included hot and cold choice including fresh fruit and breads. Conference rooms were comfortable and organized. Above all the staff professional and accommodating. Rating a 4.5 because mattress was a bit soft for my taste.

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Helpful?
Thank DIlMart
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear DIIMart, Thank you for taking the time to provide us with such wonderful feedback regarding your recent stay. I am very happy to hear that you found our lobby to be impressive and our culinary offerings excellent. Please know that I will be sure to share your kind words with my entire team and we hope to have the...

Los Lunas, New Mexico
Reviewed 2 weeks ago

Hotel is not new, but is very well kept. Everything was clean. Staff is very friendly and accommodating. Every request was met with a smile. Food was good as well. Within walking distance to many things. Complimentary shuttle runs within a 3 mile radius.

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Thank cahner a
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear cahner a, Thank you so much for taking the time to provide us with such wonderful feedback. I am very happy to hear that you found our staff to be very friendly and accommodating and that you also enjoyed our culinary offerings and location. Please know that I will be sure to share your kind words with my entire...

Charlotte, North Carolina
Reviewed 3 weeks ago via mobile

Beautiful lobby , lounge and bar area. Food was surprisingly good for a hotel restaurant/bar. Room was just OK definitely showing age but still very clean. Check-in process was OK although they attempt to charge a $50 early check in fee even if rooms are ready and available. I found this policy pretty annoying. Overall a decent choice for Addison...

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Helpful?
Thank Kam D
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Kam D, Thank you for taking the time to share your recent experience with us and I am happy to hear that you found our lobby, lounge and bar area to be beautiful. In regards to the check-in process, I would love to obtain further details as to why it was just OK and would like to ask that...

Atlanta, Georgia
Reviewed 4 weeks ago via mobile

The lobby is nice. The rooms/bathrooms are a bit outdated. Chipped furniture, holes in sheets, you can read the details in other reviews. Overall, it's not what I expect from an InterContinental. But here's the little thing that's out in the open that makes me wonder what else am I getting screwed on. The gift shop downstairs sells bags of...

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Thank K4joke
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear K4joke, Thank you for taking the time to express your concern regarding your recent stay and I am terribly sorry to hear that we did not meet your expectations. I’d like to ask that you contact me at front.office@ihg.com so that I may obtain your room information and look into the chipped furniture. Please know that I will also...

Broken Arrow, Oklahoma
Reviewed 4 weeks ago

Stayed here during a busy time evidently. I booked a room and their website shows free parking and internet. Got to the hotel and checked in, no parking available, everything that was open had a white cone in front of it for valet. I moved to valet area and asked where I was supposed to park since all spots were...

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Thank PlatinumAtMultiple
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear PlatinumAtMutiple, I appreciate you taking the time to provide us with such a detailed overview of your recent visit and I am terribly sorry to hear that we did not fully meet your expectations. In regards to parking, please understand that we are the only hotel in the area that boasts three distinct parking options for guests with way...

Reviewed 5 weeks ago

Working with the team from the Intercontinental Hotel in Dallas to Host our 10th Annual Texas STEM Conference was amazing! I have never worked with a more pleasant, professional, and responsive team! All elements were excellent and our 1100 attendees shared the great reviews! If you are looking for a great place to host your next event - just talk...

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Thank Joe F
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Joe F, Thank you so much for choosing to host your 10th Annual Texas STEM Conference at the InterContinental@ Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear that you found our team to be pleasant, professional and responsive. Please know that I will be sharing your kind words...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 

Additional Information about InterContinental Dallas

Address: 15201 Dallas Parkway, Dallas, TX 75001
Region: United States > Texas > Dallas
Price Range: £107 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Dallas 4*
Number of rooms: 529
Reservation Options:
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Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental
Hotel Style:
#13 Spa Hotel in Dallas
#30 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dallas staff and other travellers.
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Questions? Get answers from InterContinental Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is a good one but needs some personnel management.”
 of 5 bubbles athomas4, 25 Feb 2017 | Read review
“Higher floors offer great views of lights and city.”
 of 5 bubbles cahnera, 10 Feb 2017 | Read review
“You will want to ask to face North and/or West.”
 of 5 bubbles PlatinumAtMultiple, 25 Jan 2017 | Read review
“Consider concierge - service was amazing!”
 of 5 bubbles P1914EVjoef, 23 Jan 2017 | Read review
“Go with a Club Room”
 of 5 bubbles Memphis_11, 18 Jan 2017 | Read review
5 of 5