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SpringHill Suites Dallas Downtown/West End

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Traveller (98)
Room & Suite (40)
Dining (13)
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Overview
  • Excellent29%
  • Very good39%
  • Average21%
  • Poor6%
  • Terrible5%
Travellers talk about
“house of blues”(21 reviews)
“front desk”(70 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Offers from SpringHill Suites Dallas Downtown/West End
Special Offer: Member Rates
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (508)
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1 - 5 of 489 reviews
Reviewed 13 April 2018

Stayed overnight after a game at the AA Center. We walked to and from the game. Also has bus service available on game days so you don't have to park at the game. Friendly staff. Reasonable breakfast. Noise level was low. Suites offer some extra...More

Thank nbbtexas
Reviewed 18 March 2018

Center of Downtown next to aquarium and museums.Lot of local food and restaurants - a brief walk to the klyde warren park . Dallas museum of arts , american airlines center ,Perot Museum of Nature and Science and nice Horse Buggy rides.

Thank Kinner P
Reviewed 10 March 2018

We were in Dallas for a hockey game at AAC. This is the closest hotel to the arena, an easy 15min walk. We walked everywhere - great reastaurants within easy walking distance. Excellent staff - helpful, courteous, happy & knowledgeable! Breakfast was fine. Beds/bedding were...More

Thank Buffer582
Response from Dustin B, Manager at SpringHill Suites Dallas Downtown/West EndResponded 12 March 2018

Dear Buffer582, Thank you for the 4 star review. Sounds like you a had great time in Dallas! We are excited you enjoyed your trip and the hotel.

Reviewed 10 March 2018

Marriott is my brand, so I chose this hotel based on proximity to a meeting and logo. Under similar circumstances, I would choose another Marriott property. * Service was average. No parking attendant when I arrived, so I left the keys with the front desk....More

Thank PVEFlyer
Response from Dustin B, Manager at SpringHill Suites Dallas Downtown/West EndResponded 12 March 2018

Dear PVEFLyer, I am very sorry to hear of your experience while staying with us. Your issues will be immediately addressed with the staff of hotel to ensure this is does not happen to future guests. We pride ourselves on great customer service and definitely...More

Reviewed 3 March 2018

This hotel is functional, not fancy, but is good priced and in downtown so easy access for needed business meetings. The lobby staff were nice. Breakfast area was room although TVs were blaringly loud. The hotel seems a bit worn. The room was large. Electrical...More

Thank Keith S
Response from Dustin B, Manager at SpringHill Suites Dallas Downtown/West EndResponded 5 March 2018

Hi Keith, Thank you for the review of the Springhill Suites. I'll talk tot he staff about the level of the TVs in the breakfast area. Also will pass on your note about the Front Desk staff being nice to them as well. We hope...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Banquet Room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$153 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Details
Price range
US$153 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (98)
Room & Suite (40)
Dining (13)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jason131375
24 November 2017|
AnswerShow all 2 answers
Response from Reillys1013 | Reviewed this property |
No, it is not.
0
Votes
KT T
16 April 2015|
Answer
Response from Jeff D | Property representative |
Thank you for your interest in the SpringHill Suites Dallas West End. We do offer early check-in based upon room availability. We also offer express check-out. Our standard check-in time is after 3pm and check-out time is... More
0
Votes
TheDudah
17 February 2015|
AnswerShow all 2 answers
Response from Jeff D | Property representative |
Our hotel, like most downtown properties, does not offer complimentary parking. There are several paid parking options in the immediate area. One option that is popular among our guest is the West End Parking garage. It... More
2
Votes
Room Tips
"Great location. You can walk to everything."
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"Room 308 is really large"
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"The higher the better."
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"There are areas outside of the hotel having work done. I'd ask for a room opposite any nearby..."
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