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Sheraton Dallas Hotel

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Traveller (666)
Room & Suite (348)
Dining (91)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Sheraton Dallas Hotel offers warm hospitality, an accommodating environment, and vibrant location in the heart of the Arts and Financial district in downtown Dallas, Texas. We are just blocks from the Convention Center.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Early & Save in TX!
Hotel deals

Location

Full view
95Great for walkers
Grade: 95 out of 100
73Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
3,155Reviews
999Photos
31Q+A
100Room tips
Traveller rating
  • 1,275
  • 933
  • 509
  • 248
  • 190
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Popular mentions
All Sheraton gave me was a cold. Hotel is so new, that things still don’t work! At a mandatory-room-temperature of 65 C and a broken phone so that you can’t complain to the front-desk, all Sheraton was able to provide to me was a bad cold and the need for a Dr’s prescription.
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Response from TeamMarriott, Manager at Sheraton Dallas Hotel
Responded 2 days ago
Dear Luxurytravelernyc123, Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Sincerely, Shawn Colligan Director of Front Office
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Stayed here for a conference in November. The rooms are well-appointed and very comfortable. The location is just perfect for walking distance to so many things to do in downtown Dallas. If you're traveling further, the train/tram is right outside your door. Staff is very
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Response from TeamMarriott, Manager at Sheraton Dallas Hotel
Responded 4 days ago
Dear MannyDana, Thank you for choosing the Sheraton Dallas Hotel while here for a conference. We are delighted you enjoyed our convenient location, courteous service, and comfortable accommodations. Thank you again for recommending us, and we look forward to serving you soon. Sincerely, Shawn Colligan Director of Front Office
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I stayed at the Sheraton downtown Dallas o February the 6th. I was pleasantly surprised the hotel has been beautiful remodeled. I still received great service but the new look was great. If your planning a trip to downtown Dallas the Sheraton on Olive Steet would be a good
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Response from TeamMarriott, Manager at Sheraton Dallas Hotel
Responded 1 week ago
Dear JGWCorpus, Thank you for recommending the Sheraton Dallas Hotel to future travelers. We are glad you loved our modern accommodations and that you were impressed with our attentive service. We look forward to being your home every time you visit Dallas. Sincerely, Shawn Colligan Director of Front Office
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As a frequent business traveller to the US between Washington and Dallas i used to end my trips in Washington, not anymore i finish in Dallas and at the Sheraton, I love this hotel, nothing is too much trouble, very central only a 100mtr walk to work bonus, what more could you
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Response from TeamMarriott, Manager at Sheraton Dallas Hotel
Responded 1 week ago
Dear Adylayton, Thank you for making the Sheraton Dallas Hotel a home away from home during your business trips. We are thrilled to read you loved our prime downtown location and that you were impressed with our courteous service. It was a pleasure having you as our guest, and we look forward to seeing you soon. Sincerely, Shawn Colligan Director of Front Office
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I have a good experience during my stay , I want to appreciate mr Justin in the front desk and Jennifer they are so good employees really the made my stay wonderful Thank you so much I wish you guys all the best
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Response from TeamMarriott, Manager at Sheraton Dallas Hotel
Responded 2 weeks ago
Dear Ibrahim A, We are so pleased you had an excellent stay with us, and that Justin and Jennifer showed you what Marriott's spirit of service is all about. Thank you for taking the time to recognize their service excellence. It was a pleasure having you as our guest, and we look forward to seeing you again soon at the Sheraton Dallas Hotel. Sincerely, Shawn Colligan Director of Front Office
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Broken thermostat. Room temperature was mandatory 65 and nothing you can do about it
Photo provided by managementSheraton Dallas Hotel
Guest room
Photo provided by managementSheraton Dallas Hotel
Guest room
Photo provided by managementSheraton Dallas Hotel
Guest room
Photo provided by managementSheraton Dallas Hotel
Suite
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12345670
We actually drove to Dallas, but the DART (train) stops right near the hotel. We left the vehicle in the parking garage and used the train to get around.
1 vote
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I've stayed at this hotel twice & it's not a heated pool. We were told it was but it's not. Only draw back of hotel for us since we were there when it was a cooler time of the year.
1 vote
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Yes, there is a CVS just 4 blocks away from the hotel off of Main Street. We also carry medicine in our gift shop too.
2 votes
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There is all sorts of transportation available close by but I don't think any is free. I called Uber and it worked great.
0 votes
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1234567
"Choose another hotel"
"Very few restaurants in walking distance. Expect to eat at the hotel. $5 shuttle to town but round-trip is 1 hour. Walmart is closest."
"We could not choose because of the renovation"
"North Tower rooms have been recently renovated and views are spectacular."
"If I only could. I guess high floors will be better. Navigation through the hotel can be challenging."
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PRICE RANGE
US$171 - US$401 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton dallas resortadamsmark hoteladam mark dallasadam's mark dallasdallas adam mark hoteldallas sheraton
LOCATION
United StatesTexasDallasDowntown Dallas
NUMBER OF ROOMS
1840
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