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Sheraton Dallas Hotel

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#45 of 200 Hotels in Dallas
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Dallas Hotel
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2,559 Reviews from our TripAdvisor Community

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Showing 2,487: English reviews
Boston, Massachusetts
Reviewed 30 June 2014

Aaron was my bartender tonight and I would be remiss not to mention what a great job he's done. He is being mindful of all patrons, making sure that no one is wanting for a bite to eat, an extra drink, etc. He's also a really nice and cool guy. Dallas could use more bartenders like Aaron.

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Thank jon w
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello jon w, We appreciate you taking the time to point out Aaron’s superb service! We agreed that Aaron is one of the best and hope the next time you’re in Dallas you will come visit us for another great experience at Draft Media Sports Lounge and the Sheraton Dallas. Sincerely, Ted LePak ted.lepak@sheraton.com Brand Reputation Manager Sheraton Dallas Hotel

Aurora, Colorado
Reviewed 30 June 2014

I was expecting more from a $200+ a night hotel. The room was clean. The beds were comfortable. The shower had horrible water pressure. The tub had poor drainage. If I wanted to bathe in my own dirt (or stand in six inches of it) I would take a bath rather than shower. The value for money was my least...

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Thank Leslie G
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Leslie G, We apologize for the issues you experienced with the shower and your coffee. If you do journey back down to Dallas in the future, we invite you to stay at the Sheraton Dallas again and I encourage you to connect with me directly at ted.lepak@sheraton.com so I can personally make sure your next experience with us is...

San Antonio, Texas, United States
Reviewed 30 June 2014

Stayed with my family for a long weekend. Close to affordable dining options and easy access to all areas of DFW. Enjoyed watching the USA Soccer Team play in the FIFA Cup, great food and amazing viewing on the many TV's... the burger is a real winner!

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Thank KimaSmith
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello KimaSmith, Thank you for sharing your review with us. We are pleased to know that you, and your family, enjoyed our location and had a great time at Draft Media Sports Lounge. We invite you to return to the hotel again in the future for another enjoyable experience. Sincerely, Ted LePak ted.lepak@sheraton.com Brand Reputation Manager Sheraton Dallas Hotel

Madison, Alabama
Reviewed 30 June 2014

This is a pretty standard location for a downtown hotel. As usual, for a downtown hotel you get nothing extra (breakfast, etc.) and have to pay for parking. One great feature for parking though is that the parking deck is accross the street and bridges to the hotel. Self parking is easy and better than valet. Access to the train...

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Thank Julian173
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Julian173, We appreciate you taking the time to share your review with us. We invite you to stay with us again the next time you journey down to Dallas for another nice experience. Sincerely, Ted LePak ted.lepak@sheraton.com Brand Reputation Manager Sheraton Dallas Hotel

Grand Haven, Mi
Reviewed 30 June 2014

I don't always have the opportunity to stay at SPG hotels in my business travels due to their smaller footprint, but when I do, I am mostly pleased. The Sheraton Dallas is a pretty decent full service hotel. Room service, two restaurants in the lobby, great workout facility on the fourth floor, and outdoor pool with cabanas. Internet, parking, and...

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Thank factory81
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello factory81, Thank you for sharing your experiences with us. We are pleased to know that both your stays were enjoyable and we apologize for the plumbing issues and repairs you encountered. We do offer refrigerators for $20/stay on a first-come, first-serve basis. We also offer foam pillows free of charge if you prefer those compared to our standard pillows....

New York, NY
Reviewed 29 June 2014

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Thank OurGalVal
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Panama City, Panama
Reviewed 28 June 2014

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1Thank ldfalco
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Reviewed 28 June 2014 via mobile

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Thank Christine P
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Maplewood, New Jersey
Reviewed 27 June 2014

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Thank Gregory E
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Jackson, Michigan
Reviewed 27 June 2014

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Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Downtown Dallas Hotel offers warm hospitality, an accommodating environment, and vibrant location in the heart of the Arts and Financial district and just blocks from the Convention Center. ... more   less 

Additional Information about Sheraton Dallas Hotel

Address: 400 North Olive Street, Dallas, TX 75201
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: £143 - £242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Dallas Hotel 4*
Number of rooms: 1840
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Also Known As:
Sheraton Dallas Resort
Adam's Mark Dallas
Dallas Sheraton
Adamsmark Hotel
Adam Mark Dallas
Dallas Adam Mark Hotel
Hotel Style:
#25 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dallas Hotel staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Dallas Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up is better”
 of 5 bubbles 618chandrap, 2 Mar 2017 | Read review
“I think rooms in the center towers have better views, our view was not great”
 of 5 bubbles cmaloney70, 2 Mar 2017 | Read review
“Center Tower 3251, larger than the standard rooms with a lot of natural light. My white noise machine drowned out the elevator door dinging.”
 of 5 bubbles janelled, 1 Mar 2017 | Read review
“certain times of day it takes a long time to get to top floors.”
 of 5 bubbles Anthonyj24, 19 Feb 2017 | Read review
“great view, high floors, corner rooms are larger”
 of 5 bubbles kennetraw2017, 17 Feb 2017 | Read review
5 of 5