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Omni Dallas Hotel at Park West

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#12 of 197 Hotels in Dallas
Certificate of Excellence
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Omni Dallas Hotel at Park West
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1,376 Reviews from our TripAdvisor Community

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Showing 1,368: English reviews
Austin, United States
Reviewed yesterday NEW

I thoroughly enjoyed my stay at this hotel. It was a great weekend getaway and loved the front desk agent, T.J. He was warm, welcoming, and very energetic and enthusiastic to help me in any way he could. He was incredibly professional and went out of his way to give me restaurant and coffee shop recommendations while I was in...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank V1740WTjohnt
Enid, Oklahoma
Reviewed yesterday NEW

Nice lobby, very nice staff. Rooms show quite a bit of wear and cleanliness was not high on their list. Plugged sink, missing coffee and ice bucket; but they took care of them without much fuss. The shower was great but the mattress was the least comfortable that I have had in a hotel in quite some time.

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Helpful?
Thank Tic_Taverman
Tulsa, United States
Reviewed 1 week ago

I've stayed at the Omni Park West in Dallas numerous times over the last ten+ years. This has been, by far, the worst stay. The floor we stayed on smelled of raw sewage, that persisted into our room and over the weekend. The bathroom door squeaked so loudly it woke everyone up throughout the night. The make up mirror was...

Review collected in partnership with Omni Hotels & Resorts
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1Thank 771stacyn
Texas
Reviewed 1 week ago

We never heard of this place and just happen to come upon it by chance. We were pleasantly surprised. Great place for good price. Place was clean, well kept. Staff was great. Couldn't ask for more for a staycation.

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Helpful?
Thank JosaphineN201
Lubbock, TX, United States
Reviewed 1 week ago

Reception ... free glass of wine ... restaurant service friendly, efficient and knowledgeable ... guest rooms excellent ... breakfast to die for ... checkout easy and fast ... parking was close and easy ... whole experience after a day traveling was just perfect!

Review collected in partnership with Omni Hotels & Resorts
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Thank Brax W
Jo Anne D, Manager at Omni Dallas Hotel at Park West, responded to this review

Good day Brax W, We are thrilled to hear that you had an enjoyable stay at the Omni Dallas Hotel at Park West! Our hotel colleagues are passionate about providing exceptional service for all of our guests. Please let us know if you are ever in the DFW area. Thank you very much for your review and hope to see...

Reviewed 1 week ago

Never have to question what a stay will be like at the Omni. The place always looks great and well kept. Moreover the staff just oozes with sincere friendliness. Room requests are always satisfied quickly. Office area is quite handy and always open (first 15min internet service on their computers, free) Great Place! :)

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Hugh Cindy M
Jo Anne D, Manager at Omni Dallas Hotel at Park West, responded to this review

Greetings Hugh Cindy M! We are thrilled to hear that you had a good stay at the Omni Dallas Hotel at Park West! Our hotel colleagues are passionate about providing exceptional service for all of our guests. Your kind comments have been passed along to our leadership team! Please let us know if you are ever in the DFW area....

Texas
Reviewed 1 week ago

I planned a team meeting on rather short notice – about three weeks. I almost did not elect this hotel as it seems like this hotel is out in the middle of nowhere for being in a metroplex like DFW. I am so glad that I did not let that discourage me. Everyone I worked with at the Omni Park...

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Helpful?
Thank dleighb
Jo Anne D, Manager at Omni Dallas Hotel at Park West, responded to this review

Greetings dleighb! We are thrilled to hear that you and your boss enjoyed your stay at the Omni Dallas Hotel at Park West! Our hotel colleagues are passionate about providing exceptional service for all of our guests. Your kind comments have been passed along to our leadership team! Please let us know if you are ever in the DFW area....

HOUSTON, United States
Reviewed 1 week ago

I book this through Hotwire. Did not know what hotel it was. At the end It was a pleasant surprise, really enjoy the Gym, Jacuzzi and Sauna. Have a free parking and is very close to Dallas downtown. Definitely will book again.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank carlosaZ4871KW
Jo Anne D, Manager at Omni Dallas Hotel at Park West, responded to this review

Helllo carlosaZ4871KW, Thank you for the review. Our guest are our main priority, and only is to have quality service to our guests! Tranquility and comfort are definitely important when choosing a hotel. Overall, our team is happy to learn that we exceeded your expectations. Please make sure to stop by the next time you are in Dallas.

Chambersburg, United States
Reviewed 1 week ago

Hotel was very nice and staff was friendly and helpful. Rooms were nice and spacious. Driving from DFW airport was quick and easy- GPS guided me directly there and had no issues finding the location. Parking was easy as well, although valet is available, I wouldn't pay the extra cost. Restaurant was very good and portion size is commendable. Wi-Fi...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank susanhL3162MT
Jo Anne D, Manager at Omni Dallas Hotel at Park West, responded to this review

Hi susanhL3162MT, We truly appreciate you choosing The Omni Dallas at Park West. Our hotel colleagues are passionate about providing exceptional service for all of our guests. Thank you for your valuable guest feedback in regards to your guestroom amenities. It is well received as we continuously work to improve. Please let us know if you are ever in the...

Reviewed 2 weeks ago via mobile

One of my favorite places to stay in Dallas. rooms are always clean, comfortable and friendly. Love the turn down service. Great breakfast as well in the hotel restaurant. Beautiful lobby to welcome you.

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Helpful?
Thank ConstantineOpal
Jo Anne D, Manager at Omni Dallas Hotel at Park West, responded to this review

Hi ConstantineOpal, It is a pleasure reading your review and that you had an enjoyable stay at the Omni Dallas Hotel at Park West! Our hotel colleagues are passionate about providing exceptional service for all of our guests from check-in to check-out! Thank you very much for your review and see you again in the near future!

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about Omni Dallas Hotel at Park West

Address: 1590 LBJ Freeway, Dallas, TX 75234
Region: United States > Texas > Dallas
Price Range: £96 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Dallas Hotel at Park West 4*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Priceline, Hotels.com, Travelocity and Jetsetter so you can book your Omni Dallas Hotel at Park West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Dallas
Dallas Omni Hotel
Omni Dallas
Hotel Style:
#7 Business Hotel in Dallas
#9 Luxury Hotel in Dallas
#10 Romantic Hotel in Dallas
#15 Family Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Omni Dallas Hotel at Park West staff and other travellers.
10 questions
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Ogden, Utah
4 months ago
over a year ago
New York City, New York
Dallas, Texas
5 months ago

See all questions (10)

Questions? Get answers from Omni Dallas Hotel at Park West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet. Hidden Gem.”
 of 5 bubbles JosaphineN201, 16 Jan 2017 | Read review
“Didn't really find a bad room...did see a coyote though across the river!”
 of 5 bubbles DoctorPoisson, 31 Dec 2016 | Read review
“Rooms at the front have a better view than the construction sites at the back”
 of 5 bubbles 380Roger, 28 Dec 2016 | Read review
“Rooms on second floor are noisy due to conference rooms on the same floor.”
 of 5 bubbles Emerald_City_Gal, 5 Nov 2016 | Read review
“We stayed on the 10th floor and it was very quiet.”
 of 5 bubbles billw235, 10 Oct 2016 | Read review
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