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Hilton Dallas Park Cities

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Hilton Dallas Park Cities
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589 Reviews from our TripAdvisor Community

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Showing 581: English reviews
San Diego, California
Reviewed yesterday NEWvia mobile

I checked in at about 5 pm and had to wait in the valet line for 15 minutes. There is no self parking. 37 minutes ago I made my third call to the front desk to ask for packets of regular coffee and I still don't have any. ( Housekeeping only left decaf.) This is Motel 6 service with boutique...

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Helpful?
Thank KathyF53
Amarillo, Texas
Reviewed 2 days ago NEW

When in Dallas, our favorite hotel is Hilton park cities. It's in a very convenient location for shopping and dining and love field. They greet you at the door and see to your every need. The rooms are lovely and comfortable. The workout room is clean and looks out onto the Dallas skyline.

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Helpful?
Thank judyartist
Midland, Texas
Reviewed 3 days ago NEW

Love this great little hotel! Jose at the front desk was so professional and courteous! Everyone from valet to bartender were so accomadting ! It is a Dallas jewel ! Have stayed there at least a dozen times over the years and will only stay there when traveling to Dallas!!

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Thank christagb
Hilliard, Ohio
Reviewed 4 days ago NEW

Hotel was ok. Used points so did not care too much about service or accommodations. Room clean up was delayed very late one day, had to ask for it. TV in 424 doesnt work that well. Night staff sits with feet up on desk in the room behind main Reception desk. Overall just "eh" for what we thought was going...

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Thank jamesmZ9946AZ
Houston, Texas
Reviewed 1 week ago

Cute hotel that is more like a boutique hotel than one of a chain. Staff very friendly, good breakfast buffet, nice lobby. Valet parking very expensive tho - and there is no other option. Room was certainly adequate but could have been cleaner. One of the beds in Rm 524 needs a new mattress - so worn there was a...

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Thank MissMatilda
Hendersonville, United States
Reviewed 2 weeks ago

The hotel rooms are outdated and not very clean. The restaurant service was terrible both times we ate there, and when I expressed my concerns the front desk attendant's response was that they would let the manager know.

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Thank wendygI1768TR
Dallas, Texas
Reviewed 2 weeks ago

Our stay was amazing from check in to check-out!!! Everybody was extremely nice and helpful including the valet. Any request we made was fulfilled immediately. The room service was delicious. My picky 2 year enjoyed the cuisine as well. We will definitely stay there again!!!

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Thank Crystal G
Arlington, Texas
Reviewed 2 weeks ago

I did not like the $26 dollar a night Valet charge. The hotel staff was friendly but like some other guests my key kept not working and I had to go to the front desk 3 times to change it out. I went to the Starbucks downstairs at 9:30a.m. and they had already sold out of all the pastries there...

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Thank Melissa J
Marietta, Georgia
Reviewed 3 weeks ago

I love to stay at Park Cities Hilton and would highly recommend it to anyone. The rooms are always clean and spacious. Check-in is efficient and easy. The restaurant is delicious and the stuff is friendly and helpful!

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Helpful?
Thank dancerdawn5
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for your comments about your stay at our hotel. Our goal is to meet all of our guest’s expectations. It is a pleasure to know that our staff members have fulfilled their goal. Look forward for future stays.

Gaithersburg, Maryland
Reviewed 3 weeks ago

I stayed at this location on a business trip. The rate was low compared to other hotels in the area, so I was nervous. I was pleasantly surprised at the open modern lobby entrance, the friendly staff, and well appointed rooms. I took advantage of room service with breakfast in my room while I worked and prepared for an early...

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Helpful?
Thank Mitmee

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Dallas Park Cities is a Four-Diamond boutique hotel between Highland Park and Preston Hollow neighborhoods, north of downtown Dallas, and minutes from SMU, Love Field and DFW airports, and NorthPark Shopping Center. Hotel is within walking distance to Preston Center with over 180 retail, dining, and nightlife destinations. Hotel features 224 rooms and 46 executive rooms, roof-top heated pool, 2,000 sq ft fitness center, restaurant and bar, and 12,000 sq ft of meeting space. ... more   less 

Additional Information about Hilton Dallas Park Cities

Address: 5954 Luther Ln, Dallas, TX 75225-5907
Region: United States > Texas > Dallas
Price Range: £97 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas Park Cities 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Orbitz, TripOnline SA, Travelocity, Priceline, Odigeo and Jetsetter so you can book your Hilton Dallas Park Cities reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Dallas Park Cities Hotel Dallas
Hilton Hotel Dallas
Hilton Park Cities Hotel Dallas
Dallas Hilton
Hotel Style:
#18 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Dallas Park Cities staff and other travellers.
3 questions
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Questions? Get answers from Hilton Dallas Park Cities staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room oppisite the building construction. Executive floor is no big deal”
 of 5 bubbles N4773RJrobertd, 16 Nov 2016 | Read review
“Examine the room before unpacking your bags...”
  • scum-line was present before taking a shower!
 of 5 bubbles UHCougar82, 26 Oct 2016 | Read review
“Upper floor rooms. Lots of construction going on around the Hotel, so ask about room away from that.”
 of 5 bubbles 340MichaelW, 19 Sep 2016 | Read review
“Ask for what you want”
 of 5 bubbles S7876WJchrisp, 16 Jun 2016 | Read review
“Rooms away from the elevator might be better.”
 of 5 bubbles RDNelson, 25 May 2016 | Read review
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