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BEST WESTERN PLUS Dallas Hotel & Conference Center

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BEST WESTERN PLUS Dallas Hotel & Conference Center
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199 Reviews from our TripAdvisor Community

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Showing 186: English reviews
1 review
Reviewed 5 days ago NEW

Staff was friendly, extremely nice hotel, and great customer service!!! Dalton who greeted us at the front desk was extremely friendly and he provided terrific customer service!!! I would stay here again!!!

Helpful?
Thank Sergio S
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your kind comments and for noticing the many positive aspects of our hotel. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We’ll be here for you... More 

Colorado Springs, United States
2 reviews
Reviewed 2 weeks ago

My experience with the staff was great. They all were extremely friendly, but they cannot defend the quality of the hotel. I stayed here with a group and stayed only because the group stayed in the hotel, although three members of our group left for another hotel as soon as they checked in. My room smelled like urine, the carpet... More 

Review collected in partnership with Best Western

Helpful?
Thank Hector H
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that some maintenance issues and other lapses detracted from your stay. We take pride in providing the best possible guest experience and are involved in a continuous improvement process to get better and better. We’ll take your comments into consideration as we change and improve. I hope you will reconsider and stay with... More 

Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

I had the privilege of staying at this location for 9 nights. The location is perfect, the rooms are absolutely beautiful. If you have to stay somewhere that long, you will not be disappointed! The BEST part; EXCEPTIONAL customer service. The Manager, Roy and his superior front desk staff were fabulous. My favorite was, Dwayne. Not to take away from... More 

Helpful?
Thank Kathy L W
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for making us your home away from home in the area. We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

One of the worst front desk and management team I've ever come across. I have worked hotels in Vegas now for 13 years and never had I dealt with such incompetence. We arrived in Dallas. We had booked a room with two beds since I was traveling with my parents. After we woke the front desk person up they gave... More 

Helpful?
3 Thank Stephen R
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for taking time to comment. Your comments help us improve. I'm terribly sorry you had a bad experience with us. Your experience isn't an indication of how we usually do business, and I regret that we didn't do better for you. You deserve a room that meets your needs and exceeds your expectations, and we'll work to... More 

Longview, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I was offered this hotel while having tests run in Dallas. The room was extremely stuffy but the front staff/James quickly brought me a fan. Restaurant closed at dinner but they had numerous choices in walking distance. The breakfast was amazing also!! Just a good experience.

Review collected in partnership with Best Western

Helpful?
Thank WandaTravelAgent
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your kind words about the friendly staff and our great free breakfast. We’re also pleased to be located right where you needed us to be. We take pride in providing a great guest experience to everyone who stays here, and I’m very pleased you were completely satisfied. We look forward to having you with us again... More 

Sewell, New Jersey
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Me and the other 2 people stayed at this hotel for 4 day after our original hotel was way to far from the things we wanted to do. The hotel is very nice inside. Close to alot of things in the city. Our room was good enough for us but the bed are hard as a rock with small pillows.... More 

Helpful?
Thank Amanda D
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your comments. I am glad that you liked our hotel and well organized Room. We take real pride in this hotel and believe that pride shows in everything we do.Minor parking issue distract you from the stay. We’re always working to make the guest experience better than ever before. Sincerely, Hotel Manager More 

Huntsville, United States
2 reviews
Reviewed 4 weeks ago

The hotel was excellent from the time we arrived to the time we departed. We were in town for a ministerial conference which we knew was going to tire us out at the end of each day. Coming back to a comfortable room was extremely satisfying. The gracious staff and shuttle service was able to transport us to the Westin... More 

Review collected in partnership with Best Western

Helpful?
Thank Christopher L
bwplusdallashotel, webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for the positive comments. I sincerely appreciate you taking time to offer these comments. Again, I really appreciate your comments and hope you’ll be a frequent guest at our property in the future. Sincerely, Hotel Manager More 

California
Level Contributor
140 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 26 October 2016

Very friendly staff, rooms are nice, clean and the location is convenient. There is a restaurant within walking distance (Masai) that has delicious food at reasonable prices. Would definitely stay here again when in town.

Helpful?
Thank luv2travelkw
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thank you.I sincerely appreciate you like friendly staff,nice & clean rooms,location,price. Again, I really appreciate your comments and hope you’ll be a frequent guest at our property in the future. Sincerely, Hotel Manager More 

austin
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 October 2016

Can you believe that the clerk at check in said "o" we can't do where you requested, I will upgrade you to president's room. It was floor 6 had no aircondioning in the hall. Room was the smallest King room I have ever stayed in. No place to plug coffee in, ECT ECT> Many ways the hotel is excellent, They... More 

Review collected in partnership with Best Western

Helpful?
Thank steve555Austin
bwplusdallashotel, webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can get better. We have taken note of these comments and will monitor the situation to... More 

Edinburgh, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 October 2016 via mobile

Bit out of the way from the hustle and bustle of downtown Dallas. I found it a struggle to navigate without a car. I got a supershuttle to and from the airport and used uber/lyft to get around. Hotel is clean and comfortable. The room had a large comfortable bed, a fridge that didnt work and a microwave that was... More 

Helpful?
Thank Running_Epilogue
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
ALL NEW Best Western PLUS Dallas Hotel and Conference Center is conveniently located minutes from upscale shopping at the nearby Galleria Mall and a variety of dining choices at "Restaurant Row." Downtown and all the sights are a short drive from this cozy hotel. Enjoy a hearty HOT breakfast at the Garden Cafe, refresh in the outdoor swimming pool, stay fit at the exercise facility, and unwind in our well-stocked Lobby Lounge. Whether traveling on business or pleasure, Best Western PLUS Dallas Hotel and Conference Center will meet all of your needs. ... more   less 

Additional Information about BEST WESTERN PLUS Dallas Hotel & Conference Center

Address: 8051 LBJ Fwy, Dallas, TX 75251
Region: United States > Texas > Dallas
Price Range: £64 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Dallas Hotel & Conference Center 3.5*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Groupon, Expedia, Hotels.com, HotelsforEveryone, Priceline, Travelocity and Odigeo so you can book your BEST WESTERN PLUS Dallas Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Dallas Hotel And Conference Center
Best Western Plus Dallas Hotel Dallas
Best Western Dallas Hotel
Dallas Wyndham
Hotel Style:
#12 Best Value Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Dallas Hotel & Conference Center staff and other travellers.
7 questions
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College Station, Texas
2 months ago
1 month ago

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Questions? Get answers from BEST WESTERN PLUS Dallas Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Never Ground level”
 of 5 bubbles aminalizadeh, 2 Oct 2016 | Read review
“The 2nd floor doesn't have an ice machine. Floor 3 seems like the smokers floor.”
 of 5 bubbles Massawuhyum, 16 Jun 2016 | Read review
“Ask for the first floor room, pool view”
 of 5 bubbles joeld424, 10 May 2016 | Read review
“Room and cost are commensurate... cheap.”
 of 5 bubbles khawker, 10 Jan 2016 | Read review
“Be aware of room 139”
 of 5 bubbles Senya_The_Chief, 9 Dec 2015 | Read review
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