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BEST WESTERN PLUS Dallas Hotel & Conference Center

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BEST WESTERN PLUS Dallas Hotel & Conference Center
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238 Reviews from our TripAdvisor Community

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Showing 224: English reviews
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Reviewed 2 days ago NEWvia mobile

My room and its bathroom were nice clean rooms. The bedding and towels were always clean, not stained/dirty. The free breakfast was good and served in a large dining area. The front desk staff were always friendly and accommodating with whatever I needed. It was nice having a bar in the hotel. The food and drink prices were very reasonable....

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Helpful?
Thank dk11223344
John H, General Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Thank you Valued Guest! Thank you for your kind comments! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see...

Suffolk, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 8 March 2017

Stayed 3 nights and enjoyed our stay. Room clean and spacious. Best breakfast I have had in a hotel. The breakfast included fresh scrambled eggs, sausage, bacon, country fried potatoes, fresh salsa, Texas shaped waffles, fruit, cereal, oatmeal, biscuit and gravy breads and pastries, oatmeal, grits, juice and coffee. The staff in the dining room kept the area clean by...

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1Thank Chelle3003
About Hotel's Favourite Review
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your kind comments and for noticing the many positive aspects of our hotel. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We’ll be here for you...

Suffolk, Virginia
Reviewed 5 days ago NEWvia mobile

We spent a night here when we drove to Dallas to attend a funeral. Our stay was good and there is nothing we would complain about. The concierge was friendly and the breakfast staff was nice and smiling; good way to start the day. The room was clean and everything was working. There was good variety with breakfast and a...

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Helpful?
Thank pjcrn15
John H, General Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Thank you for your feedback! As we always strive to improve our guest's lodging experience. We want to say thank you for taking your time to write a review about us. I am glad you liked the breakfast buffet, it is one of our most crowning amenities. Regards, John Bright Harris Assistant General Manager Best Western Plus Dallas Hotel &...

Dallas, Texas
Reviewed 1 week ago

Gem of a property conveniently located. Clean modern decor, nice bar area, conference rooms, exercise room, and generous well maintained outdoor pool area. Awesome breakfast items included! Will be back!

Review collected in partnership with Best Western
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Helpful?
Thank Robert K
John H, General Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Thank you Robert, for completing the comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Cypress, California
Reviewed 1 week ago

Business trip. I stayed on the 6th floor facing the highway. I was afraid it would be noisy, but they had double paned windows, so I barely noticed. I was very disappointed that my trash was not emptied one day, and another day housekeeping did not come in at all. But I was very impressed with the staff and how...

Review collected in partnership with Best Western
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Helpful?
Thank Jack90630
John H, General Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Thank you for your kind words! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I do apologize for the mishap with Housekeeping, but I am glad...

Bronx, New York
Reviewed 1 week ago

It was my first time visiting Texas from NYC! What a stay! Truly loved this property and will definitely come back soon. Ta'Morning at the welcome desk was exceptional! Please give her a raise! The pool was a great location and the room was comfy and spacious!

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Helpful?
Thank Nadia S
John H, General Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Thank you for your very, kind words! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon....

Louisiana
Reviewed 2 weeks ago

We stayed at this property at least a dozen times while bringing my granddaughter to Medical City for OIT. During that time, I have held back from writing a scathing review a couple of times, just because I was afraid of being treated poorly at the next visit. My daughter did answer one of the hotel review request emails honestly...

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Helpful?
Thank urememberd
John H, General Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Thank you for your feed back! Your comments are very important to us and only help us to improve our level of service to our guests. May I ask when did you stay with us? The names of the front desk associates you are mentioning have not worked here for quite some time now. If you could please email me...

Dallas, Texas
Reviewed 2 weeks ago via mobile

Nice hotel. Clean and looks nice. Bed was kind of hard but luckily I like hard beds lol pool was pretty, free parking and coffee at the front. There's a laundry facility and fitness center. Fridge and coffee maker in room. Would stay here again.

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Helpful?
Thank dpina88
John H, Front Office Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us...

New Orleans, Louisiana
Reviewed 2 weeks ago

I had a rocky start but Dalton made my stay wonderful he is one amzing guy. I will make this my #1 new destination spot when I'm in town. I was also a bit discuraged with Cindy when I had been told to just come get on a shuttle and they would take us to the mall, after getting my...

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Helpful?
Thank mzdenden330
John H, Front Office Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I do apologize for the confusion with the shuttle...

Bossier City, Louisiana
Reviewed 2 weeks ago via mobile

The biggest frustration came from the ac CONSTANTLY going out at night. We didn't get much sleep at all because it was so hot in the room. The next issue was the Luke warm showers we were forced to take. There was never any hot water in our room at any point during our stay. Just barely warm. And the...

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Helpful?
Thank Nadera711
John H, General Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Hello, Thank you for your feedback, your comments are important to us in letting us know what is great and what needs improvement. I apologize for not meeting your expectations with our sleeping rooms. There is a list of instructions located on the inside panel of the A/C control cover which outlines the instructions for operating the unit. Also any...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Dallas Hotel & Conference Center staff and other travellers.
8 questions
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College Station, Texas
6 months ago
Aurora, Colorado
5 months ago

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Questions? Get answers from BEST WESTERN PLUS Dallas Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a party ion 5 get the suite, totally worth it!”
860nadias, 13 Apr 2017 | Read review
“128 is clean and better kept, by far, than any of the other rooms.”
urememberd, 12 Apr 2017 | Read review
“the suit is very rummy I lovd it, and it is a must for me due to very little space in the regular rooms”
mzdenden330, 12 Apr 2017 | Read review
“The curtains kept our room dark enough to sleep comfortably. We were on the go, so I rarely looked at the view.”
KEMMH, 13 Mar 2017 | Read review
“all floors should be good because of what I experienced on the first floor.”
asorlogistics, 16 Feb 2017 | Read review
5 of 5