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Best Western Plus Dallas Hotel & Conference Center

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Traveller (45)
Room & Suite (83)
Dining (36)
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Overview
  • Excellent44%
  • Very good23%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“front desk”(47 reviews)
“medical city”(6 reviews)
“breakfast room”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Dallas Hotel & Conference Center
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Dallas Hotel & Conference Center
Special Offer: BOOK DIRECT & SAVE
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (377)
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151
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63
34
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All reviewsfront deskmedical citybreakfast roomfree breakfastfresh fruitfirst floorenjoyed my stayhot breakfastexcellent staywould stay here againnice roomshuttle servicefitness centerconvenient locationbusiness tripbwmariah
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231 - 235 of 361 reviews
Reviewed 19 March 2016

This hotel has a very weird design. You have these very long, narrow hallways throughout the hotel. It's not comfortable if you are carrying heavy bags as elevators are very far away from the main public areas. It's well located but the area is sketchy....More

Thank gmokatz
Response from Eric G, Director of Sales at Best Western Plus Dallas Hotel & Conference CenterResponded 21 March 2016

Greetings gmokatz, From all of the staff and management at the Best Western Plus Dallas Hotel and Conference Center, we appreciate your business and thank you for staying at our property. Thank you again for the lovely review and we are glad to hear that...More

Reviewed 19 March 2016 via mobile

Check in is at 3:00 and our room wasn't ready until 4:30. Aside from that, it was a nice place. The service was excellent and the staff was very friendly and helpful. I'm sure we'll be back the next time we visit the area.More

Thank John C
Response from Eric G, Director of Sales at Best Western Plus Dallas Hotel & Conference CenterResponded 21 March 2016

Greetings John C, From all of the staff and management at the Best Western Plus Dallas Hotel and Conference Center, we appreciate your business and thank you for staying at our property. Thank you again for the lovely review and please do not hesitate to...More

Reviewed 19 March 2016 via mobile

Booked hotel for three day stay for my family trip. The service was horrible. Our first room was too small. We upgraded and they charged double the booked rate. Then we couldn't get any washcloths because they did not have keys on the night crew....More

1  Thank Corealia F
Response from Eric G, Director of Sales at Best Western Plus Dallas Hotel & Conference CenterResponded 24 March 2016

Dear Corealia F, Thank you for staying at the Best Western Plus Dallas Hotel and Conference Center. Please accept our sincerest apologies in regards to your stay. I have looked into the above mentioned experience and we have addressed it with our team. I am...More

Reviewed 11 March 2016

This is my fourth time to stay at this hotel when I travel to the Dallas area for business. Internet is very good rooms are small but for me I just need a place to sleep shower and work so this hotel fits my travel...More

Review collected in partnership with Best Western
Thank Rodney H
Response from Eric G, Director of Sales at Best Western Plus Dallas Hotel & Conference CenterResponded 15 March 2016

Greetings Rodney H, From all of the staff and management at the Best Western Plus Dallas Hotel and Conference Center, we appreciate your business and thank you for returning to the property. Thank you again for the lovely review and I will personally make your...More

Reviewed 8 March 2016

This is a well kept property. The front desk staff was friendly. On the 5th. floor the hall smelled of cigarettes. We requested a non-smoking room, and our room had no odor. I asked the head house keeper for extra towels, and you would have...More

1  Thank Ihavethepower
Response from Eric G, Director of Sales at Best Western Plus Dallas Hotel & Conference CenterResponded 10 March 2016

Greetings Ihavethepower, From all of the staff and management at the Best Western Plus Dallas Hotel and Conference Center, we appreciate your business and we are glad we could accommodate you during your stay in the Dallas area. I do want to apologize that you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$78 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$78 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (45)
Room & Suite (83)
Dining (36)
Pool & Beach (14)
Amenities (36)
Business Centre & Event Rooms (8)
Questions & Answers
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chenisefrisco
26 September 2017|
Answer
Response from julie w | Reviewed this property |
I think you need to ask the hotel that question x
0
Votes
momsbenefit
10 May 2017|
Answer
Response from Kalina D | Property representative |
There are 2 convention centers here in Dallas. The American Airlines Center and the Kay Bailey Hutchinson Center. If you meant the AAC, we are approximately 10.8 miles (19 minutes) away. If you meant the KBHC, we are... More
1
Vote
ladybug80017
23 December 2016|
AnswerShow all 3 answers
Response from 241roy | Property representative |
This is about 18 miles from the Best Western Plus and is on the line.
0
Votes
Room Tips
"Higher floors have low water pressure."
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"Rooms were ok, homeless people all outside the hotel, just not a very safe feeling area."
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"Just see Preston at the front desk and any problem you may have will be taken care of."
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"good value. also close to freeway and other restaurants near the area that are walkable"
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