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The Fairmont Dallas

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#17 of 196 Hotels in Dallas
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The Fairmont Dallas
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1,783 Reviews from our TripAdvisor Community

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Showing 1,731: English reviews
Reviewed 2 days ago NEWvia mobile

The hotel looks dated and not like it was renovated recently. The finishes are cheap; more what I would expect in a 3-star hotel. I ordered room service Sunday morning and was told it would be 1.5 hour wait because they had 20 orders and were already an hour behind. They should have adequate kitchen and wait staff to serve...

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Helpful?
Thank Caitlin N
Reviewed 4 days ago NEWvia mobile

We stayed two nights during a minor ice storm. Great hotel! The staff, from the valet attendants to housekeeping were extremely friendly and attentive. Special care was taken to ensure the slick drive-through was salted and safe. The in-house restaurant offered a very good breakfast with a broad selection. The room was spacious and clean, and the furnishings were up...

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Helpful?
Thank Patrick G
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your review! We're so pleased that you thoroughly enjoyed your stay with us and that our staff was able to take care of you. We hope that you'll stay with us again in the future!

Reviewed 5 days ago NEW

Hotel was great. Nice, clean, just what was needed for an overnight work trip. Didn't check out any of the amenities or restaurants. Tony Bennett made my trip. He was extremely helpful, cheerful, and a class act.

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Helpful?
Thank Andrea C
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your honest review and feedback. We are so pleased that you enjoyed your stay with us. We hope you'll come back and visit us soon - our fair city has so much to see and do!

Reviewed 1 week ago via mobile

Loved the hotel and would come again. This place has great aircon, comfy beds and couple of good restaurants a walk away. The hotel also has a shuttle to take you on short hops nearby. We were in Dallas to shop and good malls were close by. Not a lot to report on downtown Dallas except to say probably best...

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Helpful?
Thank LevAriel
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your review. We are so pleased that you were comfortable and enjoyed your time in Dallas. We look forward to having you stay with us again very soon!

Dripping Springs, TX
Reviewed 1 week ago

You hear Fairmont, you think great hotel experience. Not at this one. Here's a list of what it did NOT have. 1. A chair. Photos showed a wing chair and ottoman in our room. But the only chair was an armless desk chair. 2. Adequate front desk help. There was one clerk, engaged in a long conversation with two young...

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Helpful?
Thank TXnonnie
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your feedback. We are sorry for the inconveniences you encountered during your stay.

Birmingham, Alabama
Reviewed 1 week ago

You will feel important as soon as you arrive. Bell staff, front desk, Pyramid waitstaff - all first class. The rooms appear to be renovated since my last trip (which was a number of years ago). The Fairmont has been special since my vist visit in 1988.

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Thank Bill And Donna ... S
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for taking the time to leave a review. We appreciate that you chose the Fairmont and for being such a loyal customer. We hope you will stay with us again very soon!

Los Angeles, California
Reviewed 1 week ago

They charge for wifi (in 2017?!), the products are beyond feminine (they all smell like old rose petals), and the bathrooms are in desperate need of a makeover. At first, the room seemed like a pleasant throwback but now it just feels like they could do better to fulfill the expectations of a Fairmont Hotel stay. On the plus side,...

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Helpful?
Thank loudoheny
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you for staying with us and your review. We have just completed the renovation of our Gold Floor rooms and hope you will come back and stay with us again.

Reviewed 1 week ago

My husband and I were celebrating our anniversary and it was new years eve as well. We were asked if we wanted to upgrade our room to gold level, which included appetizers desserts and breakfast. I felt that the apps and the desserts were not very exciting or top quality either. The breakfast was good. Room service was good but...

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Helpful?
Thank Laura M
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your feedback. We are sorry for the inconveniences you encountered during your stay.

London, United Kingdom
Reviewed 1 week ago

This was my first time staying at a Fairmont branded property and it surpassed my expectations. I am lucky enough to have tried a range of hotels around the world and this is on par with the top categories of properties I have stayed at. The location is brilliant. The museums are within walking distance. The hotel town car was...

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Helpful?
Thank Dylan C
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your detailed and honest review, Dylan! We appreciate you taking the time to tell us just how well you enjoyed your stay with us. We have forwarded your accolades on to our management team so that they may recognize the staff you interacted with. We hope that you enjoyed your time in Dallas and that...

Austin, Texas
Reviewed 2 weeks ago

Having stayed in a number of Fairmont hotels around the world, there is a standard that is expected to be met. Unfortunately, the Dallas Fairmont failed. This stay was short, one night only, while in town for a football game. So, expectations were not extremely high as we knew that we would only be at the hotel for a short...

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Helpful?
Thank Russell P
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for taking the time to write a review. We apologize that you were disappointed in your experience. Per your description, this is not the standard that we strive to deliver at Fairmont Dallas. We have just completed the renovation of our Gold Floor rooms and hope you will come back and stay with us again.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 

Additional Information about The Fairmont Dallas

Address: 1717 N Akard St, Dallas, TX 75201-2301
Region: United States > Texas > Dallas
Price Range: £149 - £278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Fairmont Hotels, Priceline, Travelocity, HotelsforEveryone, TripOnline SA and Jetsetter so you can book your The Fairmont Dallas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont
Hotel Style:
#2 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Fairmont Dallas staff and other travellers.
17 questions
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Questions? Get answers from The Fairmont Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“loved the view form the 19th floor”
 of 5 bubbles lauramS8508IL, 5 Jan 2017 | Read review
“Great views”
 of 5 bubbles topper711, 9 Dec 2016 | Read review
“Suites are wonderful”
 of 5 bubbles keturahd, 26 Nov 2016 | Read review
“The gold floor has some nice features and the convenience was very good for us”
 of 5 bubbles Fleurbloom, 18 Nov 2016 | Read review
“Check out your mattress before you accept the room”
 of 5 bubbles 358mitchr, 13 Nov 2016 | Read review
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