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Fairmont Dallas

2,198 reviews
#17 of 212 Hotels in Dallas
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Traveller (399)
Room & Suite (155)
Pool & Beach (31)
Overview
  • Excellent55%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“tony bennett”(149 reviews)
“gold floor”(48 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,198)Write a Review
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2,141 results
Traveller rating
1,125
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1,125
625
227
99
65
Show reviews that mention
All reviewstony bennettpyramid restaurantgold floorpresident's clubsouth towerarts districtwalk in closetconcierge deskperot museumlobby barroom servicevalet parkingbeautiful hotelrooftop poolheart of downtownvalet serviceenjoyed my stay
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11 - 15 of 2,141 reviews
Reviewed 2 weeks ago via mobile

It was not as I expected from a expensive 4 stars Hotel. The prices sure are higher compare to other 4 star hotels, parking was extremely expensive (32 dollars + tax). I stayed here for a wedding, and I decided to stay 2 days more....More

Thank CarolJara
Response from FairmontDallas, Manager at Fairmont DallasResponded 2 weeks ago

CarolJara, thank you so much for taking the time to leave us your review. We sincerely apologize that you were dissatisfied with your stay. However, we're pleased to hear that our exemplary staff took such great care of you. We have taken your feedback and...More

Reviewed 2 weeks ago

Everything, from room decor to service to amenities, was top-of-the-line and helped my business trip go smoothly. Staff demonstrated attention to detail in billing, cleanliness, comfort. Eat-in-room prices were extremely reasonable and the food was good. Restaurants and a Starbucks are also available in the...More

Thank KrissaS
Response from FairmontDallas, Manager at Fairmont DallasResponded 2 weeks ago

Thank you so much for taking the time to leave us a wonderful 5 star rating, Krissa. We are so pleased to hear that our staff took such great care of you! We look forward to seeing you again soon!

Reviewed 2 weeks ago

I enjoy staying at this hotel for business twice a year. The staff is so friendly and makes you feel welcome, like you at part of the family! Philip at the Concierge's Desk and Darla in the Lobby Bar are my two favorites, you guys...More

Review collected in partnership with fairmont.com
Thank Kellie C
Response from FairmontDallas, Manager at Fairmont DallasResponded 2 weeks ago

Thank you so much for your 5 star review, Kellie! We are so pleased to hear that our staff took such great care of you! We hope we get the pleasure of seeing you again soon!

Reviewed 2 weeks ago

While this hotel was lovely in terms of decor, we did not find very many amenities (without charges) that you typically find in this type of hotel in a downtown area. Parking was also a bit pricey for the downtown Dallas area. Didn't really think...More

Thank Sun_Fun-Mom1908
Response from FairmontDallas, Manager at Fairmont DallasResponded 2 weeks ago

Thank you so much for taking the time to leave us a review. We sincerely apologize that not every aspect of your visit was a five star experience for you. However, we're pleased to hear that you enjoyed the decor. We hope that you'll have...More

Reviewed 2 weeks ago

I think it is ridiculous that customers are still paying for terrible hotel WiFi. The no luxury hotel should have anything smaller than a queen bed and the toilets should flush with ease. This was not the case.More

Review collected in partnership with fairmont.com
Thank Amanda W
Response from FairmontDallas, Manager at Fairmont DallasResponded 2 weeks ago

Amanda, thank you for taking the time to leave your feedback. We apologize that you were dissatisfied with your visit. Our Fairmont Presidents Club members receive complimentary wi-fi and enrollment can be made at no charge. We hope that you'll have an opportunity to stay...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$190 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Dallas
#4 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$190 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Dallas
#4 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (399)
Room & Suite (155)
Pool & Beach (31)
Dining (30)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
michaelpG6304EI
31 January 2018|
AnswerShow all 3 answers
Response from cthreepzero | Reviewed this property |
They do not have a daily self-parking rate. It is valet parking only. See "gordsgal" posting above for rates.
0
Votes
michaelpG6304EI
31 January 2018|
AnswerShow all 3 answers
Response from FairmontDallas | Property representative |
Hi, Michael! Their are self-service covered and open parking lots and garages available in the surrounding area. The rates vary depending on where you park and what time of day. However, we you also have option to do valet... More
0
Votes
arccox
27 July 2017|
AnswerShow all 2 answers
Response from FairmontDallas | Property representative |
Thank you so much for your question. We do have irons and ironing boards in the rooms! All our rooms offer the following amenities: Alarm clock-radio Cable television with in-room pay movies and video... More
0
Votes
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Room Tips
"If you want a room with a good view of the city, ask for the tower with the city view (South, I think)."
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"top floors"
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"1929 is a great room and view"
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"Higher floors have the best views, but possibly less water pressure. Sign up for the free President's..."
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