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Hotel Indigo Dallas Downtown

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Traveller (297)
Room & Suite (235)
Dining (41)
Overview
Hotel website
1933 Main St, Dallas, TX 75201-5207 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3.5 Star accommodation
Additional information
Hotel website
Offers from Hotel Indigo Dallas Downtown
Special Offer:Annual Sale
Hotel deals
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Reviews (1,043)
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1,001 results
Traveller rating
414
334
130
73
50
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LanguageEnglish
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414
334
130
73
50
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All reviews aveda products front desk main st deep ellum free shuttle within a mile radius queen suite shuttle service within easy walking distance valet parking arts district dealey plaza jfk museum mini fridge the entire staff an older hotel business trip
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1 - 5 of 1,001 reviews
Reviewed 2 days ago via mobile

Did not honor my reservation with the room I requested. No help whatsoever!!! Outside noise loud. No closet to hang coats. Don’t bother or waste your money!!! So unprofessional. Even when you prepay still demanded $50 at check in.More

1  Thank mmpm1397
Response from GMhotelindigo, General Manager at Hotel Indigo Dallas DowntownResponded yesterday

Please accept our sincere apologies and know that this does not meet our standards. The hotel was sold out yesterday, as we did explain during your check in process.The third party agent did book you for a single room as we did not have two...More

Hotel's Favourite
Reviewed 2 October 2018

Built in 1925 as the first Hotel Hilton in the US, the Hotel Indigo has been recently remodeled to be IHG’s Kimpton like Hotel. My wife and I stayed one night as a wedding anniversary special occasion. Although the rooms are rather small, there are...More

1  Thank Mike L
Response from GMhotelindigo, General Manager at Hotel Indigo Dallas DowntownResponded 3 October 2018

Helping our guests is absolutely our sole purpose, and we couldn’t be happier that that is what you experienced! Thank you so much for sharing your story. Our ownership has worked hard to complete a tasteful and extensive renovation, and remains committed to operating a...More

Reviewed 1 week ago via mobile

If you cant get a room elsewhere or the rates below $80, then this property may be worth your while. The walls and doors are thin, its an old property, and the heating system is noisy. For pluses, the location is good and there is...More

Thank mplstravel
Response from GMhotelindigo, General Manager at Hotel Indigo Dallas DowntownResponded 1 week ago

Thank you for your comments regarding your stay. Our apologies regarding the issues that you mentioned. We hope that you will stay with us again soon.

Reviewed 2 weeks ago

The thing that makes this hotel memorable is the staff. Every person I talked to was pleasant, informative, helpful, and gracious. Is this a Dallas thing, or is it just good hiring? Our contact with desk staff, housekeeping, valets, bartender, and servers was always good-natured....More

Thank Aude48214
Response from GMhotelindigo, General Manager at Hotel Indigo Dallas DowntownResponded 1 week ago

Thank you for taking the time to share your lovely review. It is always great when a guest takes a genuine interest in learning about the history of Hotel Indigo Dallas Downtown. We are thrilled that you were impressed the history and service. We hope...More

Reviewed 3 weeks ago

The staff are truly amazing! They took care of everything for our meeting (i.e. guest rooms, meeting rooms, banquet, local transportation) with a friendly, helpful attitude. They took excellent care of our staff. The hotel rooms are nice, clean and comfy! Everything we needed was...More

Thank FarAway287590
Response from GMhotelindigo, General Manager at Hotel Indigo Dallas DowntownResponded 2 weeks ago

We couldn't possibly be more grateful to hear about your wonderful conference with us here at Hotel Indigo Dallas Downtown! It warms our heart to read your kind comments about our friendly service. Thank you so much for spending some time with us, please hurry...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$100 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$100 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (297)
Room & Suite (235)
Dining (41)
Amenities (31)
Business Centre & Event Rooms (12)
Family and Play Areas (1)
Nearby
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Questions & Answers
Ask a question
almcdoog
1 October 2018|
AnswerShow all 5 answers
Response from GMhotelindigo | Property representative |
Yes, renovations were completed in 2017.
0
Votes
almcdoog
1 October 2018|
AnswerShow all 4 answers
Response from GMhotelindigo | Property representative |
I would suggest Uber or Lyft. There are airport shuttles available.
0
Votes
GaLynn P
22 February 2018|
AnswerShow all 5 answers
Response from nowpacking | Reviewed this property |
It is not only valet parking. You are free to park in the garage across from the entrance as well. There are handicapped spots right at the entrance. Easiest parking ever if you prefer to park yourself.
1
Vote
Room Tips
"Use cash at the bar, if room is dirty make it known"
nyc516
23 Jul 2018
Read review
"The best rooms for a city view are on the upper floors."
H7693OJjohnf
7 Jul 2018
Read review
"Suites are worth the extra few dollars"
TracyN185
1 Jul 2018
Read review
"Higher floors have less street noise"
ElbyC_13
8 May 2018
Read review
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