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Sheraton Dallas Hotel by the Galleria

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Traveller (133)
Room & Suite (198)
Dining (19)

About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
Newly refreshed after an extensive $17 million renovation, Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall in Dallas, Texas, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor. Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Green
Classic
HOTEL CLASS
Hotel links
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Location

Full view
59Somewhat walkable
Grade: 59 out of 100
49Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
708Reviews
388Photos
8Q+A
100Room tips
Traveller rating
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  • 35
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Popular mentions
The hotel is in good condition a big lobby and bar at entrance, the room is comfortable and clean, the front office staff is amazing always helpful, I was there in January for the NCAA semifinals, the tickets arrived to hotel via post and communication was great they took care
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I gave a 4 star rating but would rather have given a 3.5 if it was an option. We stayed here because it was close to where our family lives and we were in town for a baby shower. We arrived on a Friday night around 10pm after traveling and were looking forward to relaxing and
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This hotel is nice. Very nice looking in the inside. The bar area seemed very lively and had tons of people there on a Saturday night. The room was nice and spacious. The bed was weird, it made some weird sound of cardboard buckling every time I moved. Maybe the springs are
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Response from tyler c, Manager at Sheraton Dallas Hotel by the Galleria
Responded 1 week ago
Than you for sharing this valued feedback with us. I'm happy you enjoyed your stay with the exception of the noise coming from the bed. We have replaced all of our mattresses in the room and not sure why this was happening with your bed. I do apologize that this negativley affected your stay with us and hope you will give us another oppurtunity in the future so that we can provide you better accomodations.
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I stayed at this hotel for a business trip and could not have had a better experience. The room was clean and well appointed. Every staff member was polite and helpful. The free shuttle service saved us a lot of money and hassle. I look forward to staying there again the next
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Cheerless, cold, soulless and unwelcoming, this medium security penitentiary serves as Sheraton’s offering for North Dallas. It’s awful. Tiny rooms with no sound proofing, slow elevators, dingy corridors, absolutely zero amenities or even touches of comfort. Mine was supposed to
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Response from RobA2160, General Manager at Sheraton Dallas Hotel by the Galleria
Responded 3 weeks ago
I am extremely sorry you had such a horrible impression of our hotel. We just recently remodeled the entire hotel. I am not sure what amenities you were looking for. We do have a complete fitness center, club lounge, restaurant and bar. As far as the room size, ours is standard for most hotels. I would be happy to discuss this with you as yours are not comments I have heard before, but certainly would love to hear your perspective.
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Guest room
Photo provided by managementSheraton Dallas Hotel by the Galleria
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Photo provided by managementSheraton Dallas Hotel by the Galleria
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Photo provided by managementSheraton Dallas Hotel by the Galleria
Guest room
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12345640
No key required for elevator access to any floor
1 vote
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Yep 50$ a night
0 votes
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Pretty good clip, depends on the time of day and traffic. I would Google it.
-1 votes
I was charged the $12 for parking. I complained and they said it was a new policy, but didn't remove the charge.
0 votes
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12
"Some rooms might be quieter than others."
"Higher floor due to noise"
"Top floor - Views are excellent"
"Stay on the highest floor you can and away from the rooms that are being renovated."
"For the best view, ask for a room facing south, on an upper floor."
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12345620
PRICE RANGE
US$96 - US$184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dallas sheraton
FORMERLY KNOWN AS
Sheraton Dallas North Hotel by the Galleria
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
309
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