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Sheraton Dallas Hotel by the Galleria

Traveller (133)
Room & Suite (175)
Pool & Beach (14)

About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
Newly refreshed after an extensive $17 million renovation, Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall in Dallas, Texas, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor. Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink.
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Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Green
Safe
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
50Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
710Reviews
350Photos
8Q+A
100Room tips
Traveller rating
  • 252
  • 239
  • 128
  • 55
  • 36
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Popular mentions
Have stayed here at least once a week since the remodel up until now they have never charged for parking. Now, they are charging for parking. The lady was very rude and inconsiderate when I questioned her about it. She said she didn’t care if I went somewhere else from now on.
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Response from RobA2160, General Manager at Sheraton Dallas Hotel by the Galleria
Responded yesterday
I am sorry you had a bad stay with us. The hotel has always charged for parking and I am sorry that we didn't inform you of that. We are in the process of completing the replacement of all of the A/C units, we are over half done and should be complete within a couple of months. Again, I am sorry you didn't have a great experience but I promise if you head back our way we will do our best to make your next one right.
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Received a great Groupon deal for the Sheraton Dallas for $79/night for a traditional King room. While the renovations are aesthetically pleasing in the lobby with modern furnishings and in the rooms with large flat screen TVs and remodeled bathrooms with sliding barn doors, the
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Response from RobA2160, General Manager at Sheraton Dallas Hotel by the Galleria
Responded 3 weeks ago
I am so sorry you had an issue with the noise of the connecting room. That isn't a normal issue so we will be checking all of the connecting rooms to see if the additional insulation may have dislodged. I wish you would have let us know as we would have been happy to move you. It is our goal that every guest leaves us with a positive image of the hotel. I am glad you liked the rooms and the team was attentive. I hope you make it back our way soon and I promise we will do our best to make your stay a great one.
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The hotel is in good condition a big lobby and bar at entrance, the room is comfortable and clean, the front office staff is amazing always helpful, I was there in January for the NCAA semifinals, the tickets arrived to hotel via post and communication was great they took care
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I gave a 4 star rating but would rather have given a 3.5 if it was an option. We stayed here because it was close to where our family lives and we were in town for a baby shower. We arrived on a Friday night around 10pm after traveling and were looking forward to relaxing and
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This hotel is nice. Very nice looking in the inside. The bar area seemed very lively and had tons of people there on a Saturday night. The room was nice and spacious. The bed was weird, it made some weird sound of cardboard buckling every time I moved. Maybe the springs are
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Response from tyler c, Manager at Sheraton Dallas Hotel by the Galleria
Responded 11 Feb 2019
Than you for sharing this valued feedback with us. I'm happy you enjoyed your stay with the exception of the noise coming from the bed. We have replaced all of our mattresses in the room and not sure why this was happening with your bed. I do apologize that this negativley affected your stay with us and hope you will give us another oppurtunity in the future so that we can provide you better accomodations.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorSheraton Dallas Hotel by the Galleria
The King Suite at the Sheraton Dallas Hotel by the Galleria
Professional photo exclusively commissioned by TripAdvisorSheraton Dallas Hotel by the Galleria
The Standard Double Queen Room at the Sheraton Dallas Hotel by the Galleria
Professional photo exclusively commissioned by TripAdvisorSheraton Dallas Hotel by the Galleria
The King Suite at the Sheraton Dallas Hotel by the Galleria
Bathroom picture with Panoramic setting on phone.
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12345635
Hi, Does anyone know how much parking costs?
Hi, do hotel elevators operate with key cards or without? TY
No key required for elevator access to any floor
1 vote
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Yep 50$ a night
0 votes
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how far to Texas Rangers arena?
Pretty good clip, depends on the time of day and traffic. I would Google it.
-1 votes
I was charged the $12 for parking. I complained and they said it was a new policy, but didn't remove the charge.
0 votes
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12
"Request a room facing away from the highway"
"Some rooms might be quieter than others."
"Higher floor due to noise"
"Top floor - Views are excellent"
"Stay on the highest floor you can and away from the rooms that are being renovated."
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12345620
PRICE RANGE
US$97 - US$182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dallas sheraton
FORMERLY KNOWN AS
Sheraton Dallas North Hotel by the Galleria
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
309
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