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Sheraton Dallas Hotel by the Galleria

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#57 of 200 Hotels in Dallas
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1 room 2 adults 0 children
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Sheraton Dallas Hotel by the Galleria
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620 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Dallas Hotel by the Galleria
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Showing 598: English reviews
pflugerville
Reviewed 18 December 2014

First impression I was wowed. It really is a good looking hotel. We arrived late Friday night and checked in right away with no problem. The room was spacious and had everything we needed including a small fridge. It was clean like we like it. The beds were great. I have not complaints about this hotel. We were there for...

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Helpful?
Thank jasmeen f
Austin, Texas
Reviewed 12 December 2014

I normally stay elsewhere nearby and wanted to like this property as another Starwood option by the Galleria, especially with all the great reviews I found here. However, an updated lobby and friendly staff can't make up for very drab rooms and property overall. It was hard to find a way into the property which is in a business park...

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Thank getrandom
Lance M, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear getrandom, Thank you for taking the time to offer your feedback in regards to your recent stay. I sincerely apologize for the product and service failures you experienced during your visit, that is certainly not how we strive to conduct our business. As a Platinum SPG member we appreciate your loyalty to the brand and regret that we did...

Houston, Texas
Reviewed 6 December 2014

The property is located within walking distance to the Galleria mall. Rooms were very clean and staff was very friendly. This was my first stay at this location and would highly recommend this property.

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Thank hospitality911
Doha, Qatar
Reviewed 3 December 2014

an other great Sheraton property.. located very close to all major highways as well as very close to the Galleria Mall.. food and shopping close-by. the distance to the airport is only a 20min drive to DFW.. the people there and fun friendly and very helpful, breakfast is plentiful and good.. its an all-around nice hotel.. the gym is also...

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1Thank B787skipper
NYC
Reviewed 2 December 2014

This was my first trip to Dallas in many years and it was for business and wasn't sure where to stay. Boy, did I make a good choice ... everyone who works here is so nice and friendly and helpful. I love the size of the room (standard double) with the good work space and extra chair so can sit...

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Thank owlloverNyc
New Forest, Dorset
Reviewed 2 December 2014

Thus hotel is just 5 mins away from The Galleria Mall which is perfect for shopaholics like me! We stayed over Thanksgiving weekend, we left on the Monday. However, there was not a Christmas tree or decoration in sight which was a little disappointing (however, the Galleria made up for this). Room was large and comfortable, the breakfast choice good...

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Thank Flossy069
Cedar Park, Texas, Usa
Reviewed 29 November 2014

Pros - Fitness Center, breakfast buffet, location to Galleria, lobby/bar area is very open and nicely decorated, and a very helpful, courteous staff. Cons - Shower pressure was not great, high soap holder needs to go (kept hitting my elbow - ouch!), but other than that, nothing else negative to report. I would most certainly be back here especially as...

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Thank Ray P
Reviewed 28 November 2014 via mobile

Stayed in Dallas for a weekend soccer tournament. Very clean, updated, and centrally located. Rooms were nice sized although they didn't offer queen beds just doubles. breakfast in the morning was great. Front desk staff were always helpful. Elevators were having issues however management was aware and did apologize for the inconvenience. Overall, nice place to stay, close to Galleria...

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Thank Gr8SoccerMom
El Paso, Texas
Reviewed 25 November 2014

Stayed at this hotel for 3 days and it was very pleasant. Check in was very quick and I appreciated we could get into our rooms even though we arrived around 11:00 am. Rooms were very spacious and clean. I had a bit of trouble with my coffee maker (my fault it turned out), but a replacement was brought immediately...

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Thank Transplant_Texan
Fort Lauderdale, Florida
Reviewed 21 November 2014

I have stayed at the Sheraton Galleria 3-4 times this past year - all for business travel. The hotel is very clean, updated and the rooms are quite comfortable; The pricing is reasonable too. The staff is friendly and the complimentary breakfast has something to offer everyone (and I am a picky eater). The bar is nice, although it closes...

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Helpful?
Thank ellenoh

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dallas Hotel by the Galleria staff and other travellers.
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Questions? Get answers from Sheraton Dallas Hotel by the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level rooms are larger, nicer.”
 of 5 bubbles BluedogTraveler, 14 Feb 2017 | Read review
“ask for a room that does not face the highway”
 of 5 bubbles SusanAdventure, 25 Jan 2017 | Read review
“Probably a higher floor for quiet.”
 of 5 bubbles LesTexans, 18 Jan 2017 | Read review
“choose a different hotel”
 of 5 bubbles Kimberly124, 13 Dec 2016 | Read review
“Stay somewhere else”
 of 5 bubbles TomL634, 9 Dec 2016 | Read review
5 of 5