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Crowne Plaza Dallas Downtown

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Traveller (321)
Room & Suite (301)
Dining (38)

About

Location
Cleanliness
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Value
Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
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1,497Reviews
656Photos
45Q+A
100Room tips
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Popular mentions
Gotta send a shout-out to Donelle at the Crown Plaza in downtown Dallas...he personally lugged a mini-fridge to our room to make sure our healthy snacks lasted overnight. Please keep this caliber of staff around for our next visit.
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We stayed at this hotel for 2 nights. We are IHG reward members and when checking in this was not mentioned, not a big thing but noted. The room we had was lovely and clean but the overall decorations in the corridor and was dark. The lifts worked fine when we were there. We had
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We were in Dallas for our wedding anniversary weekend. Booked the hotel online, got a super great rate. Was Leary after reading some reviews here. But have to say our stay was very good. Room was super, clean; beds were comfortable, granite countertops throughout. Lobby facility
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Response from Michael R, Manager at Crowne Plaza Dallas Downtown
Responded yesterday
Thanks for the huge support, Lisa I'm thrilled to hear we proved what you saw to be untrue. We hope you and your partner enjoyed your anniversary weekend -- congratulations! Come back and see us any time you'd like. -Brian Angerer
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In Dallas for the HPBA EXPO. Hotel reservation made months ago. Really expensive. Not even a closet. Curtain broken. Two different sizes beds. Last time here. If possible last time in a Crown Plaza. Incredible.
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Response from Michael R, Manager at Crowne Plaza Dallas Downtown
Responded 6 days ago
Sorry to hear you weren't impressed with our hotel. We're currently undergoing renovations to get closets in our rooms, so we hope that makes things a bit better. We'd love to welcome you back if you ever change your mind. -Brian Angerer
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Overall, this hotel is on par with most Crowne Plaza and other hotels of the same class. The front desk staff were friendly and courteous, the rooms were clean and well furnished, the beds were fine, and I really had no complains. The pluses not always found in other hotels of
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Response from Michael R, Manager at Crowne Plaza Dallas Downtown
Responded 1 week ago
Thanks for your support, Trebytr! Glad to hear you enjoyed our amenities so much. Looking forward to next time you're in the Dallas area. -Brian Angerer
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12345661
No idea, I used Uber
0 votes
Is there an additional charge for bringing a dog?
I do not know, I didn't bring a pet
0 votes
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If they have a room available they will let you check in early. We were not that lucky but we were able to actually check in and leave our bags at the front desk but did not get to go to our rooms for a couple hours after we checked in. Im not 100% sure on the time but it was close to 1 pm when we arrived.
0 votes
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You will see poor, homeless, drunk and drugged folk around the mini-park at the west end of the hotel's block, but you will see Dallas police foot patrols, there too. This is enough to frighten or upset some folks. Many are not bugged by this. A native Houston, I find a direct look into the eyes of some who may approach you, and a Texan slight nod of the head (like our old respectful tipping of the hat) accompanied by a sincere "May God Bless You" acknowledging their existence, gives respect and maintains distance successfully.
2 votes
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Is there a convenience store near this hotel for items such as milk, juice, etc?
Yes, there is a store about a block away.
0 votes
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1234569
"Maybe reserve a balcony?"
"Request a "new room", be aware of the massive ongoing remodeling."
"Get a suite, the regular rooms are like a closet."
"Rooms on the higher floors have very nice view at knight."
"Would say higher the floor the quieter the room we are on 15th floor pool view ok for noise"
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PRICE RANGE
US$85 - US$192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dallas west end hotelwest end hotel dallaswest end dallas
LOCATION
United StatesTexasDallasDowntown Dallas
NUMBER OF ROOMS
293
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