We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Hotel Dallas Downtown

CrownePlaza.comUS$88*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Crowne Plaza Hotel Dallas Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,228 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Hotel Dallas Downtown
See the most recent reviews
Showing 1,157: English reviews
Los Angeles, California
Reviewed 26 May 2014

Having the hotel close to the main DART train station and bus lines made this stay effortless. Charles in the lobby helped me on a pink bus D-Link? that toured the city sights. American Cancer Society had our events in the hotel so it was nice to get out and walk around at the end of the day and enjoy...

 Report
Helpful?
1Thank warriorpink
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

So happy you enjoyed your stay with us! Charles is great at recommending the "must-see" sights, so we're thrilled you enjoyed all of his recommendations -- especially that BBQ! Thank you for the kind words and we'll hope to see you the next time you make your way to Dallas! Take care, Armando, Front Office Manager

Indianapolis, Indiana
Reviewed 26 May 2014

Great place to stay. Location was perfect for a Dallas visit -- close to everything. The staff was very welcoming and was there to assist me with questions about the area, as well as the hotel itself. Will definitely stay again upon my return to Dallas!

 Report
Helpful?
1Thank ladicken
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Glad to hear our location was perfect for your recent Dallas visit! It's so nice to be able to walk anywhere in the downtown area, isn't it? We'll look forward to welcoming you back the next time you're headed to Dallas! Cheers, Armando, Front Office Manager

Oklahoma City, Oklahoma
Reviewed 24 May 2014

Yes, the facility is dated. When you enter the lobby it feels more like an airport check in than a hospitality hotel. Definitely could use an upgrade. That said, service was good. Our room, too, was good. It was fitted with the latest in hotel attire; bedding was crisp and clean and the pillows were above standard. Note to manager:...

 Report
Helpful?
1Thank indie b
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Thanks for the great feedback here, Indie! We're always looking for ways to better your experience, so please know that you're being heard loud & clear. If there's anything else you have to add, please don't hesitate to reach out -- we're always happy to hear from you! Take care, Armando, Front Office Manager

Houston, Texas
Reviewed 23 May 2014

The experience at this hotel was great! Everyone hotel was very friendly and went out of their way to be helpful. All of the employees really seemed to care that things went well for me. The room was very clean and the bedding was beyond comfortable. Dale at the front desk printed directions for my client meeting at Plaza of...

 Report
Helpful?
Thank CSmith832
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Glad to hear we were able to make your trip such a breeze! We know how tough it can be to get from Point A to Point B when in a new city, so it's always our pleasure to help you out. I'll be sure to let Dale know what a different he made! Thanks for the kind words and...

Houston, Texas, United States
Reviewed 23 May 2014

I would not stay here again by choice. We booked reservations here because a work related event was being hosted at this Crowne Plaza and we felt that it would be convenient to just to wake up and attend. The hotel in general was very outdated and dark. The bed was fair, the air conditioner in the room was very...

 Report
Helpful?
Thank Vincent M
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

So sorry to hear you weren't too impressed with your stay, Vincent! While we might not be the newest or fanciest hotel on the block, we think our fair prices and friendly staff more than make up for that. Were you pleased with the service you received when you were in? As far as the clearance in the parking garage,...

Austin, Texas
Reviewed 21 May 2014

Made a trip to Dallas last month to take in a Mavericks game at the AAC so wanted to stay at a hotel located within walking distance. My friend chose the Crowne Plaza Hotel Downtown Dallas and it turned out to be the perfect place to stay. Props to the hotel's staff and the bellman who was more than happy...

 Report
Helpful?
1Thank 616elainec
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

So happy that you were impressed with your visit from start to finish, Elaine! It sounds like our staff really made a difference, and I appreciate you taking the time to give them a shout out here. Hopefully the Mavs pulled out a win for you! Until next time, Armando, Front Office Manager

Scottsdale, Arizona
Reviewed 21 May 2014

Just attended the Plexus Worldwide Conferences held in Dallas last week. I found the Crowne Plaza had the perfect Downtown Dallas location, not only for my meetings but for the easy in doing a little sightseeing around town. I found the hotel located within walking distance to shopping, museums and various food establishments. Great place to stay to experience Dallas....

 Report
Helpful?
1Thank Joanne B
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

So happy to hear we were the perfect location for your visit, Joanne! Dallas has a ton to offer on the museum, food, and shopping fronts, so we're glad you got to take in a little bit of that during your conference. You'll have to come back and see us the next time you're headed to the Lone Star State!...

Brownwood, Texas
Reviewed 21 May 2014

I was in Dallas for the Dallas Comic Con and we loved our stay. Our room was a little small with all our costumes and supplies but otherwise it was nice. The employees were SUPER nice and helpful. We took the shuttle to and from the convention and it was usually not a very long wait for it to show...

 Report
Helpful?
Thank Sarah D
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Thank you for taking the time to share your experience here! I'll be sure to pass along your kind words to Bradley -- he'll be thrilled to know that he made such a difference. We'll hope to see you in our neck of the woods again soon! Take care, Armando, Front Office Manager

Toronto, Canada
Reviewed 21 May 2014

I want to thank Stacey, Bradley, David and Walter for making our stay a better experience. They added a personal touch that made the stay better. The quality of the mattress was low and the air conditioner noisy and could use a cleaning!

 Report
Helpful?
Thank costellar
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

We feel incredibly lucky to have such a great team here, so I appreciate you taking the time to give them a shout out here! I'll be sure to let Stacey, Bradley, David, and Walter know what a difference they made. Hope to see you again soon! Take care, Armando, Front Office Manager

orange
Reviewed 18 May 2014

Overall Good experience Staff Friendly and Helpful I stayed 3 nights and would return next time when in the area Location perfect for my needs Dallas is easy to get round as its like a big country town

 Report
Helpful?
1Thank Myra O
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Glad to know that you enjoyed your stay with us, Myra! From the sounds of it, you did your fair share of exploring while you were here. Hopefully you got to see some of our fair city's great museums! We'll hope to see you back in Dallas sometime soon -- there's so much more to do and see! Cheers, Armando,...

389 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (235)
Viewed
Room/Suite (71)
Viewed
Bathroom (11)
Viewed
View from Room (16)
Viewed
Hotel & Grounds (28)
Viewed
Dining (9)
Viewed
Business Centre/Function Rooms (3)
Viewed
Pool/Beach Area (8)
Viewed
Other (89)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (107)
Viewed
Amenities (8)
Viewed
Double Room (21)
Viewed
King Room (20)
Viewed
Pool (12)
Viewed
Dining (17)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (8)
Viewed
Business Centre/Function Rooms (9)
Viewed
Room/Suite (15)
Viewed
Dining (4)
Viewed
Other (9)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Dallas hotels
Downtown Dallas
Hilton Garden Inn Downtown Dallas
Downtown Dallas
Homewood Suites by Hilton Dallas Downtown
Downtown Dallas
Hotel Indigo Dallas Downtown
Show Prices
Show Prices
Show Prices
Downtown Dallas
La Quinta Inn & Suites Dallas Downtown
Downtown Dallas
SpringHill Suites Dallas Downtown/West End
Downtown Dallas
The Westin Dallas Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities. ... more   less 

Additional Information about Crowne Plaza Hotel Dallas Downtown

Address: 1015 Elm St, Dallas, TX 75202-3126
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: £72 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Dallas Downtown 3.5*
Number of rooms: 293
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Orbitz, Priceline, IHG, Travelocity, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dallas West End Hotel
West End Hotel Dallas
West End Dallas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Dallas Downtown staff and other travellers.
31 questions
Ask a question

See all questions (31)

Questions? Get answers from Crowne Plaza Hotel Dallas Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgrade when booking....sometimes it works”
KarenwG5297TA, 15 May 2017 | Read review
“Hope you do not get room like our one”
1charlie, 22 Apr 2017 | Read review
“Upper levels to look out further.”
meerk, 22 Mar 2017 | Read review
“Stay away.”
Tripallyn, 21 Mar 2017 | Read review
“Choose quieter floors higher up.”
Kazaglen1, 27 Feb 2017 | Read review
5 of 5
CrownePlaza.com
US$88* /night
View Deal
AMOMAUS$162
Hotels.comUS$89
Booking.comUS$88
View all 15 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates