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This is my second time staying at this hotel for business purposes. The room was decent and clean. The public spaces including the lobby and the areas outside the meeting rooms and baquet halls arevery nice as well. The CityView terrace is very nice for...More
This hotel was the perfect fit for our national sales meeting early April, 2018. Special shout outs to Erin Kirby and her team, including Robert, Melissa and Kalle. They kept me, the meeting planner, hydrated, happy and stress-free. The chef, who cooks Farm to Flame,...More
Overall, this was an awesome hotel: great location, big rooms, and near everything. I didn't want to stay in downtown Dallas, but I wanted something close. This was perfect. Great staff.
My only negative criticism is how they handled the incidental deposit: they took an...More
If you are Marriott Rewards Member and you come as a group, be sure to check to see if you get the rewards points credit. Most likely you will not.
Manager refused to provide credits and wont take the time to see that I paid...More
Thank Carl W
Response from TeamMarriott, General Manager at Renaissance Dallas HotelResponded 2 weeks ago
Thank you for being a loyal Marriott customer and for taking time to evaluate your stay. We are truly sorry that we did not live up to the standards that you expected from us. We have taken note of the issues you outlined and will...More
I stayed at this property years ago and I think it's even better now. The lobby was nice. My room was very spacious and clean. I can't say the room was quiet, I could hear people in the hall talking and shutting doors. The breakfast...More
Response from TeamMarriott, General Manager at Renaissance Dallas HotelResponded 3 weeks ago
Thank you for returning to the Renaissance Dallas Hotel. We are pleased to read our location was ideal for your needs and that you liked your spotless room. However, we regret if any inconvenience was caused while you were here. We appreciate your...More