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Holiday Inn Express & Suites Denton - UNT - TWU

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#7 of 25 Hotels in Denton
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express & Suites Denton - UNT - TWU
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249 Reviews from our TripAdvisor Community

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Showing 248: English reviews
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Spring, Texas
Reviewed 3 days ago NEW

First, the positives. The room we booked (ADA) had a keurig (bring your own coffee if you want your fav.) clothes iron, ironing board, hair dryer, microwave, small fridge. Also available was a laundry room, conference room, indoor pool and a weight room. Complimentary breakfast was average. The cinnamon rolls were excellent. The person at the front desk told me...

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Helpful?
Thank robert k
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review and we want to offer an apology for the impression being left that we were anything less than concerned and have fixed the issue with the door. Please feel free to reach out to our General Manager and allow her to offer a reduction in rate for your next trip to Denton, Texas! Safe Travels,...

Reviewed 1 week ago via mobile

We had an issue with the ihg rewards system where a night was booked using my points and I didn't find out about it until afterwards. The general manager of the property was very nice and helpful and made sure I wasn't charged. Will definitely stay at this hotel in the future.

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Thank Rhojas
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your loyalty and we will look forward to your stay in Denton, Teas, soon. Safe Travels, Hotel Staff

Austin, Texas
Reviewed 2 weeks ago via mobile

We had to travel to Denton since we had a court date at 8am. We do travel a lot and always stay at Holiday Inn or Sheraton. Since they had a promotion for extra points,we didn't even consider other hotels. We were surprised that this room, on a Tuesday nite, would be so much! It was over $150 with taxes,for...

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Thank Valerie F
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review and for your loyalty. We appreciate you staying with us! Safe Travels, Hotel Staff

Mabank, Texas
Reviewed 2 weeks ago

Check in was easy and the gentleman at the counter was very friendly and helpful. The room was clean but the couch had a seat and back cushion that were obviously from another couch, the couch was a dark brown color and the "replacement" cushions were almost white. I'm afraid to ask what happened to the others... The workout facility...

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Thank kozzer90
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review and for your insight to your stay! We will take all of this into account and will look forward to your next stay in Denton, Texas. Safe Travels, Hotel Staff

Duncan, Oklahoma
Reviewed 4 weeks ago

I was prepaid/no cancel. When I arrived in mid-March the desk clerk tried to bill me again for two nights, two rooms even though I had handed him my confirmation that said I was prepaid. He changed his message to be "process your credit card for any incidental charges that may occur". I talked to the GM the next day...

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Helpful?
Thank 183dbonner
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for letting us know about your stay. We apologize for your issues and thank you for allowing us to make them right. Safe Travels, Hotel Staff

Reviewed 5 weeks ago via mobile

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Thank Lynn T
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Reviewed 5 weeks ago via mobile

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Thank Todd S
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Clyde, Kansas
Reviewed 10 March 2017

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Thank nfrancis2017
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Reviewed 6 March 2017

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Thank bradwalk
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Oklahoma City, Oklahoma
Reviewed 4 March 2017

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Thank kcjcok
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Denton - UNT - TWU staff and other travellers.
1 question
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Piper, Kansas, United States
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Denton - UNT - TWU staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the very east end of the hotel, and the ice machine was on the far west end. Quite a trek for someone with limited mobility.”
robertkS7325WZ, 26 Apr 2017 | Read review
“Do not prepay. Book directly with hotel so you have someone to hold accountable”
183dbonner, 31 Mar 2017 | Read review
“Inspect the bathroom before agreeing to the assigned room and ask about noise level.”
kcjcok, 4 Mar 2017 | Read review
“Don't judge dining by what you see.”
pgreutm, 14 Feb 2017 | Read review
“Make sure that the room is away from all the construction going on!”
jamiemL4320PU, 9 Dec 2016 | Read review
5 of 5