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    Victoria Palms Inn & Suites

    602 Victoria Palms Blvd, Donna, TX 78537
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    01/10/2017 02/10/2017
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    Traveller (24)
    Room & Suite (18)
    Dining (8)
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    Overview
    • Excellent49%
    • Very good19%
    • Average17%
    • Poor12%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (57)
    There are newer reviews for Victoria Palms Inn & Suites
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    21 - 25 of 48 reviews

    Reviewed 30 January 2015

    Grounds very nice , Beds very comfortable. Rooms were clean when we arrived but through out weeks stay very minimal follow up cleaning done. Coffee pot not cleaned. Daily items used in room such as soap , coffee , cups not replaced 2 days out...More

    1  Thank dako140
    Response from Victor A, General Manager at Victoria Palms Inn & SuitesResponded 2 February 2015

    I do personally apologize to you for your less-than-stellar experience with us. I have printed out your review in order to utilize your feedback for training purposes in hopes of improving service. As for your "value" assessment, January does tend to be one of the...More

    Reviewed 22 January 2015

    The room was reasonably clean and the beds and pillows were comfortable, but the water in the shower & at the sink was lukewarm at best for all 6 nights my brother & I stayed there. The continental breakfast was just okay. As others have...More

    1  Thank Stevnshe
    Response from Victor A, General Manager at Victoria Palms Inn & SuitesResponded 26 January 2015

    We thank you for having taken the time to share your experience on this forum. While your review mentions some fairly positive things, we are interested in hearing some suggestions from you as to how we could improve our guests' experience, as we are always...More

    Reviewed 28 October 2014

    Requested their handicapped room and it was very clean and comfortable. A/C was not working when we got there and maintenance changed entire unit in about an hour. Great guest service with mgr looking on.

    Thank William J
    Response from Victor A, General Manager at Victoria Palms Inn & SuitesResponded 16 January 2015

    We thank you very much for having taken the time to share your experiences on this forum. We look forward to seeing you again soon, and wish you the happiest of travels!

    Reviewed 27 August 2014

    Beautiful grounds !! Tall palms, beautiful buildings, pools. Staff was friendly and seemed to be accommodating. Breakfast was OK, attendant very good; but..the room:...TV did not work, had to call twice, coffee pot did not work. It was replaced but was not cleaned in three...More

    1  Thank boojake
    Response from Victor A, General Manager at Victoria Palms Inn & SuitesResponded 16 January 2015

    We really do apologize for the challenges faced while staying with us, but thank you for having shared your adverse experience. We have made many improvements to the hotel since your stay, including the upgrade of many televisions. We hope that you will give us...More

    Reviewed 26 March 2014

    We recently spent 7 nights at this hotel. We had a deluxe suite which was more than I expected. The grounds are super. There is lots to do. Many activities and a ballroom with shows. The pools and hot tubs are really too. We found...More

    3  Thank Wayne M
    Response from Victor A, General Manager at Victoria Palms Inn & SuitesResponded 13 August 2014

    We thank you for having taken the time to share your experiences, and promise that we are working hard to continue to improve our wonderful resort. Comments such as yours give our staff a tremendous sense of pride and reward their efforts, so we are...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Refrigerator in room
    • Air Conditioning
    • Things to do
    • Pool
    • Hot Tub
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$65 - US$76 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com and Priceline so you can book your Victoria Palms Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Donna
    • Also Known As
    • Victoria Palms Inn And Hotel Donna ,
    • Victoria Palms Hotel
    Add Photo Photos
    Traveller (24)
    Room & Suite (18)
    Dining (8)
    Pool & Beach (5)
    Hotel & Grounds (53)
    Family and Play Areas (4)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Annie19367
    19 September 2015|
    Answer
    Response from V A |
    Suites have a full sized kitchen with large fridge and microwave, as well as drive, oven, pots, pans, etc. Regular hotel rooms just have mini fridge but no microwave. Suites are around 15 dollars more, but still cheaper than... More
    0
    Votes
    Tabitha M
    9 August 2015|
    AnswerShow all 3 answers
    Response from Victor A | Property representative |
    In December we do have a group of extended stay guests that play water volleyball on Tuesdays and Thursdays from 2pm to 4pm. While the pool is heated, many people do not use the pool that frequently due to the climate... More
    0
    Votes
    Room Tips
    "They are all good and only 1 floor so no stairs."
    Read review
    "Hotel is located along the freeway but suites are on the back of the hotel and they are very quite."
    Read review
    "Rooms in the back of the complex are quiet and away from the road/traffic noise."
    Read review
    "If you need a room with wheelchair accessability,roll-in shower, etc. just let them know. They are very..."
    Read review
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