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Extended Stay America - Dallas - Farmers Branch

ExtendedStayUS$91*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Extended Stay America - Dallas - Farmers Branch
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57 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Dallas - Farmers Branch
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Showing 55: English reviews
Omaha, Arkansas
Reviewed 8 January 2014

Rooms are dirty and the air quality is very poor. Towels are in bad shape. Caulking and paint in bathrooms are unacceptable. The floor had a wide variety of human hair. The toilet would run unless you lifted the handle manually. Hot water wasn't hot!

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Helpful?
2Thank David C
Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

I appreciate you bringing your experience to our attention. The cleanliness issues you described is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will take every measure to make sure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your...

Dallas, Texas
Reviewed 12 December 2013

The staff customer service skills are very poor to unresponsive to minimal requests such as towels and cleaning and receiving packages. Not a good place to stay to conduct business as the staff are very inconsiderate and intrusive. The staff constantly calls with unsubstantiated demands and issues about billing even asking how to process their own books. For example, one...

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Thank Beverly G
Los Angeles, California
Reviewed 10 December 2013

I've stayed in many Extended Stay Americas and my experience has generally been decent. This stay was the worst of them, and the worst hotel experience I have ever had. The room was fine, the weekly-cleaning was fine, my issue is with the management and staff. I spent a very large amount of time here and was treated like garbage....

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3Thank Chris R
Lubbock
Reviewed 27 October 2013

After reading the previous review, I was very nervous about staying in this hotel. We needed an inexpensive place to stay for one night, and got a great deal through Priceline. After booking on Priceline, had called the hotel to make sure we could get a room for 3 people. Was told it would be no problem to get us...

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Thank travelingwoman72
Aurora, Colorado
Reviewed 15 October 2013

Upon arrival at this location, I was very pleased with the neighborhood and the hotel looked nice on the outside. Boy was I wrong!! I checked into the hotel and the man at the front desk was very pleasant and accomodating. I reserved 2 rooms as there were two couples plus on child in our party. After being given the...

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1Thank Janet R
Oklahoma City, Oklahoma
Reviewed 22 July 2013

We got a great deal via Priceline!! We were delighted to pull up to a nice neighborhood, peaceful and serene. The hotel could use a little updating on the higher floors although the facility was said to be non smoking, I could not ignore the smoke smell in hallways. This Hotel was not my pick so I was very nervous...

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Helpful?
Thank OKLAS
Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to read that you enjoyed our hotel's location and your room. As well, I am glad that our staff took such great care of you during your visit, especially Shea. I will be sure to share your kind comments with the...

DALLAS
Reviewed 17 June 2013

I found this hotel through Priceline the deal was great but the bathroom was not cleaned up to my expectation. I bathroom should not have pubic hair left behind because housekeeping is trying to rush home. whether I paid $0- 80. Their is a standard that all hotels must meet. The room was lovely and roomy but there was bugs...

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Helpful?
Thank KATIA M
Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

Katia - Your review for our hotel was recently brought to my attention. I sincerely apologize that the bathroom was not cleaned in line with our company's standards. In response to your feedback, I am working with our staff on improving our cleaning and inspection procedures moving forward. I am grateful for the feedback you provided so we are able...

Celina, Texas
Reviewed 5 June 2013

Ammenities seemed very overpriced for what you receive. Plus the hallways and lobby could be kept up a little better, the place has a dungy odor to it. Rooms could use a makeover as well as replacement of the carpets and kitchen appliances.

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Helpful?
Thank Sean M
Manager_11525, Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the cleanliness and room conditions is truly regrettable. We are very sorry for your experience. In response to your feedback, we have addressed the source of the smell and all hallway carpets will be re cleaned. Thank you very much for providing...

Columbus, Ohio
Reviewed 20 May 2013

I stayed here for a week in april 13. The place is so smelly. The carpets in the lobby, aisles and the rooms are all very unclean and smells terrible. Even mentioned about the bad smell to the reception. They said they tried to spray some Glade, but still very bad. Rooms had pretty bad Couch, Carpet was loose and...

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1Thank PraxR
Dallas, Texas
Reviewed 15 April 2013

I had a good stay. the manager went above and beyond to make my stay as comfortable as possible. new beds and flat screens didn't hurt either. Great location, easy to get4 to the expressways and restaurants.

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Helpful?
1Thank t c
Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed your stay with us, especially the new beds and flat screen televisions. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Dallas - Farmers Branch

Address: 4022 Parkside Center Blvd, Farmers Branch, TX 75244-4355 (Formerly Studio Plus Deluxe Studios)
Region: United States > Texas > Farmers Branch
Price Range: £62 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Dallas - Farmers Branch 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Studio Plus Farmers Branch
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Dallas - Farmers Branch staff and other travellers.
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Questions? Get answers from Extended Stay America - Dallas - Farmers Branch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi was hard to access. Good thing was it was in a good area.”
Jay1946, 8 Sep 2016 | Read review
“Book somewhere else.”
Bee802, 15 May 2014 | Read review
“Corner rooms are handy to get to from the parking lots.”
120billp, 4 May 2014 | Read review
“The price was right. Expect some compromises.”
ScottyWood1927, 30 Mar 2014 | Read review
“Great location but unclean”
kw245, 13 Jan 2014 | Read review
5 of 5
ExtendedStay
US$91* /night
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Booking.comUS$97
Orbitz.comUS$92
PricelineUS$91
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*Disclaimer
Prices are for 1 room, 2 adults
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