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Sheraton Fort Worth Downtown Hotel

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Sheraton Fort Worth Downtown Hotel
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638 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Fort Worth, Texas
Reviewed 2 weeks ago via mobile

Nice room even though the carpet wasnt vaccuumed. Comfy bed. Only tried breakfast, horrible biscuits n gravy (gravy was made with a gallon of salt!). Coffee tasted bottom of pot very burnt. If ya mess up breakfast, not even gonna try lunch or dinner! I would recommend this hotel, staff is great and very friendly!!! Just plan eating elsewhere...plenty of...

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Helpful?
Thank Jcsflyboy
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You so much for your feedback. We are always looking for ways to improve our services, so I have reviewed your comments with our Executive Chef and restaurant manager to review the quality for breakfast. Friendly Service is always appreciated, but are so proud of our Food and Beverage in the Sheraton. Rest assured this will get fixed, please...

Euless, Texas
Reviewed 2 weeks ago

This hotel is nicely located downtown in Ft Worth next to the water gardens. You won't find a nicer hotel in this price range in downtown Ft Worth. It's probably not a 5 star in the traditional sense, but you will get what you pay for and more out of this hotel. The service was good. The rooms were clean...

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Helpful?
Thank Adam G
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You so much for the great feedback, and for choosing the Sheraton Fort Worth Downtown Hotel. We are proud to be the best value in Fort Worth in terms of location and that Southern Hospitality that you will find once you step through the doors. Please come back soon and let us take very good care of you !!

Denton, United States
Reviewed 2 weeks ago

The biggest plus for this hotel is that it's downtown. It's across the street from the Water Gardens and a block away from the Convention Center. Sundance Square, Bass Hall & restaurants are walking distance, or you can catch the Molley Trolley, which is FREE and stops right outside the hotel. The downside of this hotel for us was that...

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Helpful?
Thank Violet D
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Dear Violet D, Thank You so much for the great feedback on your stay. I appreciate the good and the areas of opportunity, please forgive us for any inconveniences you experienced with the mattress. I know the importance of a good night's sleep !! Please come back soon and give us a chance to redeem ourselves.....with some great Zzzz's.

Reviewed 3 weeks ago

The Sheraton Fort Worth was a great stay for our tour group. The hotel was very modern, clean and comfortable and a great example of Southern Hospitality. Highly recommended for anyone staying in the Fort Worth area.

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Helpful?
Thank James H
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You so much for the great feedback....Southern Hospitality is an attitude that truly makes a big difference. Please come back soon and let us take very good care of you !! Happy New Year

Beijing, China
Reviewed 6 December 2016

This hotel has some really nice touches, but also leaves some annoyance. Very convenient location, close to the convention center. Love the staff, very warm and friendly. The room is quite spacious, but the bed is a little too soft for me, and the aircon is really noisy. And for some reason, the aircon automatically turns on everyday early in...

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Helpful?
Thank xyangt
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You so much for your comments. We are in a constant mode of improvement, so your feedback will help us do better. We now have the refrigerators in every guest room. Please come back and let us take care of you.

Abilene, United States
Reviewed 27 November 2016 via mobile

The staff is friendly, but cleanliness is a little lacking. I would just go have brunch somewhere instead of breakfast here. Not very good. Staff is so nice though. We like the Texas bar. We came here after the cutting.

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1Thank Leanne L
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You for the feedback, please accept my apologies where we did not exceed your expectations. We will review your comments to improve on your perceptions. Please come back soon and let us make this up to you.

Reviewed 21 November 2016 via mobile

Stayed here for 4 days and it was very average. I felt very frustrated when we tried to get complimentary coffee at 915 am, but they stopped serving at 9 am and they told me NO very Rudly and made me pay 3$ for there bad coffee at there "Starbucks" downstairs which has nothing, also they put my mom in...

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Helpful?
Thank Grigette93
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You for your feedback, and please accept my apologies where we disappointed you, especially where our staff did not meet your expectations. I will make sure we review this with our Front Office and restaurant staff. Please give us an opportunity to make this right the next time your travels bring you back to Fort Worth.

Union City, California, United States
Reviewed 20 November 2016

It seems to be from the '70 when you walk into the lobby. Rooms are pretty standard that there is nothing to talk about. It does offer some points or discount if I do not need housekeeping (which I took). I would rather then not getting into the room at all. Be sure to keep the tag that they leave...

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Helpful?
Thank TMMak
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You so much for your feedback, and please forgive us where we disappointed you during your stay. I hope you will give us another opportunity to improve these results the next time you come back to Fort Worth.

Graz, Austria
Reviewed 19 November 2016 via mobile

This is great hotel located right next to the conference centre. The breakfast is relatively cheap at approx 20 dollars and you get the standard American fare. The hotel rooms are very comfortable with a large bed that allows easy sleeping. The Sheraton is a much more cheaper and better value for money hotel compared to the others in the...

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Helpful?
Thank Sarsonuk
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You so much for your feedback, and for choosing the Sheraton Fort Worth for your conference. We are very proud to be the best value with the friendliest service and staff in town. Our priority continues to be Exceeding Your Expectations in every way. Please come back soon !!

Reviewed 18 November 2016 via mobile

While the hotel is not as updated or modern as some others in the area, it is a very nice hotel to use when staying at the Convention center (A walk thru the Fort Worth Water Gardens is a great break on your way to or from the center) The staff in the restaurant and bar are very friendly and...

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Helpful?
Thank Curtis G
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You for your feedback, and for choosing the Sheraton Fort Worth for your conference. Our goal continues to be offering the friendliest personal service at the best value in downtown Fort Worth. Please come back soon !!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated Sheraton Fort Worth Downtown Hotel offers an ideal location in the city's vibrant commercial and hospitality sector less than a block from the Fort Worth Convention Center and a short walk to Sundance Square. ... more   less 

Additional Information about Sheraton Fort Worth Downtown Hotel

Address: 1701 Commerce St., Fort Worth, TX 76102
Region: United States > Texas > Fort Worth > Downtown Fort Worth
Price Range: £156 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Fort Worth Downtown Hotel 3.5*
Number of rooms: 429
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Also Known As:
Sheraton Fort Worth Hotel Fort Worth
Fort Worth Sheraton
Sheraton Fort Worth Downtown Hotel Texas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fort Worth Downtown Hotel staff and other travellers.
6 questions
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3 months ago
Austin, Texas
6 months ago
Sulphur Springs, Texas
6 months ago
Oklahoma City, Oklahoma

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Questions? Get answers from Sheraton Fort Worth Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors have a better view of the area. Ask for the city side.”
 of 5 bubbles violetd283, 4 Jan 2017 | Read review
“Ask for a room facing north”
 of 5 bubbles TrueTexasTraveler, 7 Nov 2016 | Read review
“The river side is better”
 of 5 bubbles davidhQ4336UP, 19 Oct 2016 | Read review
“Ask for view of the water gardens”
 of 5 bubbles Captain_Deguello, 5 Oct 2016 | Read review
“Ask for a view room or an upper floor”
 of 5 bubbles Jensoid, 10 Sep 2016 | Read review
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