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All reviewsstewart beacheast beachwafflesacross the streetstay there againshort driveclean hotelthe breakfast areabeautiful poolthe location is perfectthird floora great staybed was comfortableocean viewgalveston islandbooked this hotelcruise terminal
I really liked this hotel. I stayed there for 2 nights. It is very clean, rooms are spacious, very comfy beds. Breakfast was very good. Location of the hotel is great, on the Seawall, so I took long walks on the beach but also long...More
Response from FrontDesk_GM, General Manager at Best Western Plus Seawall Inn & Suites By The BeachResponded 6 days ago
Being a part of your enjoyable visit to Galveston is a great compliment, and we are happy to hear that you thoroughly enjoyed your time with us. From clean rooms to a bountiful breakfast, we know that having a comfortable and convenient place...More
From the moment I stepped into the lobby till I checked out, Galveston's Best Western Seawall Plus Inn & Suites became top on my list of great hotels! It was so nice, pleasant, no yucky odors like most of the unfortunate hotels in hurricane Harvey flood...More
1 Thank RoseMarie0168
Response from FrontDesk_GM, General Manager at Best Western Plus Seawall Inn & Suites By The BeachResponded 13 April 2018
Dear Rose Marie,
Wow! Your five-star review depicts the exact experience we strive to deliver to our guests so thank you for summarizing your fabulous stay at Best Western Plus Seawall Inn & Suites By The Beach. From start to finish, it's wonderful to know...More
Room was outdated but clean...suppose to be a suite but it look more like a motel room..place looked clean but I expected more from the way it was presented on internet...wish I had choice better placeMore
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Response from FrontDesk_GM, General Manager at Best Western Plus Seawall Inn & Suites By The BeachResponded 2 weeks ago
Guest satisfaction is important to us so we're sorry to hear you felt your stay could have been better. While we're glad you valued our attention to cleanliness, we're sorry for any disappointment regarding the size and appearance of your accommodations. If your travels bring...More
I will say I'm glad I Brought the service dogs papers along because the front desk asked for verification. We booked two rooms for two night.
My room on 3rd floor I questioned cleanliness.
I found what appeared to be wine spilled on the bathroom...More
3 Thank Kerri S
Response from FrontDesk_GM, General Manager at Best Western Plus Seawall Inn & Suites By The BeachResponded 4 weeks ago
Thank you for taking the time to share your concerns with us. We greatly appreciate the service of our veterans and we're truly proud to host you both for your trip to Galveston. Please accept our sincere apology for housekeeping service that wasn't...More
We stayed here before a cruise and the people were so kind and helpful. They gave us a coupon for a free dessert or appetizer at The Fisherman's Wharf and very good directions. The room was nice but did have a bit of a moldy...More
2 Thank Stephanie D
Response from FrontDesk_GM, General Manager at Best Western Plus Seawall Inn & Suites By The BeachResponded 10 April 2018
We're honored to receive your excellent rating of Best Western Plus Seawall Inn & Suites By The Beach. It was our pleasure to provide you with attentive assistance and we hope you had a lovely time on your cruise! We're also glad the...More