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DoubleTree by Hilton Hotel Galveston Beach

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DoubleTree by Hilton Hotel Galveston Beach
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603 Reviews from our TripAdvisor Community

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Showing 601: English reviews
Georgetown, Texas
Reviewed 3 days ago NEW

The staff was friendly and helpful, property was clean and we felt safe. Use the Shuttle!!!! It makes getting around Galveston easy and fun, and you don't have to worry about parking! Very pleasant stay overall!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank J6592HJjennifern
Terrell, Texas
Reviewed 4 days ago NEWvia mobile

This hotel was clean but room 512 is definitely not worth the price. The main elevator was shut down for the 3 days that we were there. I never saw anyone working on it. The laundry room was down the hall and the sound of jeans drying was very annoying. The decor looked like retro 60's and the lobby area...

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Helpful?
Thank Lori H
Fort Collins, United States
Reviewed 4 days ago NEW

The location of this hotel is decent and the rooms are fairly nice. The carpet needs to be replaced throughout and the beds should be upgraded or replaced. We paid to get the full 'ocean view' room which was more expensive but they put us on the second floor right about the lobby entrance, so when sitting on the balcony...

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Helpful?
Thank 324dougg
Dallas, Texas
Reviewed 5 days ago NEW

It was our first time at the beach in Galveston. We decided to stay at this hotel for couple of nights and maybe considering a third night,after we drove around asking for prices in different hotels by the beach. We were able to do this since there was bad weather, it was close to Christmas and the only attractions open...

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Helpful?
Thank quexi
Porter, Texas
Reviewed 6 days ago NEW

It met my expectations, staff was very helpful and always had good professional people skills with a smile on their face, location is great where you can listen to the waves and walk on the sand within steps.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 167jakeb
Cypress, Texas
Reviewed 1 week ago

Not impressed. Most staff was friendly except one girl at front desk, she seemed like I was inconvincing her when I asked questions. Room was ok, but not worth all the points I used to stay here. I couldn't request an early check in and had to pull teeth to get a noon checkout and I'm a Hilton Honors member

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 691travelingfamily
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for your response here on Trip Advisor. I am sorry you had a bad experience with one of our associates. I have spoken to the Manager in that department and we're researching the individual. Please contact me directly with any future stays you would like to make here in Galveston Sincerely Rick Galyean 281-703-4188

Reviewed 1 week ago via mobile

This is the second year that we have come here and absolutely Love this hotel. Friendly check in and the best View!!! Our room faces the Gulf and each room has it's own balcony to sit on and watch the waves.

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Helpful?
Thank wkshort
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for your comments AND thank you for coming back!!! We hope you come visit soon as lots of things are on the horizon here in Galveston! Sincerely Rick Galyean

Corpus Christi, Texas
Reviewed 1 week ago

Was overcharged $400 for my stay. Had to call several times to get them to even fax over a letter to the bank telling them that it was going to be reversed, and it was like pulling teeth to get them to do that much!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank davidnH2163VY
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for responding here with Tripadvisor. I have been monitoring your situation since I was made aware on Tuesday. It seems that the day after you had checked in your spouse gave a tax exempt form to another associate at the front desk, The form was apparently not executed and your room rate ran with tax for your stay....

Colorado
Reviewed 1 week ago

I stayed here in October. The room has a great view of the ocean. The rooms are decorated kind of funky and I liked that. The front desk staff was great. Clean room. It was a quick trip so I didn't check out the pool or any amenities. The hotel did offer free cruiser bikes. I did take a bike...

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Helpful?
Thank ganta07
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for your comments here! We hope you come back soon! Mardi Gras is just around the corner!!! Thanks again Sincerely Rick Galyean

Indiana
Reviewed 2 weeks ago

I recently stayed at the Doubletree by Hilton prior to boarding a cruise ship out of Galveston. I used online check-in and upon arrival learned that the previous night's tenants had requested a late check-out due to family seeing each other for the holiday. The clerk quickly recommended a change in room location and moved me to a fifth floor...

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Helpful?
1Thank Cheryl L
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for the great review and recommendation! I am glad our team was there for you when you needed them! We hope you come back and enjoy Galveston soon and we look forward to your visit! Most Sincerely Rick Galyean

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Over looking the Gulf of Mexico, our hotel in Galveston, TX is located on Seawall Blvd, just 7 blocks down from Galveston Island's Historic Pleasure Pier. Most of our inviting guest rooms and suites feature a private balcony, offering full ocean views. Feel at home with complimentary WiFi, a mini-refrigerator, a luxurious Sweet Dreams(R) bed and a 42-inch flat-screen HDTV. Enjoy fresh seafood in Foxtail or relax with a glass of wine as you soak up the sunshine on the poolside patio. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Galveston Beach

Address: 1702 Seawall Blvd, Galveston, Galveston Island, TX 77550-8149 (Formerly Galveston Beach Hotel)
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: £99 - £221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Galveston Beach 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Sunspree Resort Galveston Beach Hotel Galveston
Holiday Inn Galveston
Galveston Holiday Inn
Hotel Style:
#2 On the Beach Hotel in Galveston
#4 Romantic Hotel in Galveston
#7 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Galveston Beach staff and other travellers.
31 questions
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okahoma city
5 months ago
Pointblank, Texas
Longview, Texas
Houston, Texas
Houston, Texas

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Questions? Get answers from DoubleTree by Hilton Hotel Galveston Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on one of the upper floors”
 of 5 bubbles 324dougg, 18 Jan 2017 | Read review
“the higher the better”
 of 5 bubbles mrwirknerh, 20 Dec 2016 | Read review
“Rooms with a balcony give you a beautiful view of the beach”
 of 5 bubbles ptgilbert44, 20 Dec 2016 | Read review
“All services provided, great place to stay!”
 of 5 bubbles HankAustin, 3 Dec 2016 | Read review
“High floor at the east end gives you a great view of the pool and the Gulf. Parking is at the rear of the facility.”
 of 5 bubbles RadDad1959, 30 Nov 2016 | Read review
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