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DoubleTree by Hilton Hotel Galveston Beach

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DoubleTree by Hilton Hotel Galveston Beach
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684 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Galveston Beach
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Showing 681: English reviews
houston, United States
Reviewed 1 week ago

We had a good time, it was an over all good experience. I picked this as my third option stay,the staff was friendly,the room was clean,the pool was not fully furnished except one day. The one thing I really liked was being able to use the bikes and the breakfast available.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank 238taniar
Dallas, Texas
Reviewed 2 weeks ago

Stayed here one night on a recent quick getaway to the Island. The hotel has been remodeled quite nicely since we stayed here 6 years ago while attending a wedding. The staff was pleasant, helpful and efficient as well. It is in a very good location and the palapa hut bar in bar is a definite plus. Will definitely stay...

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Helpful?
Thank rangertex
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thanks so much for the review! I am glad you will be back and look forward to hosing you again in the future. It's getting warmer every day! Sincerely Rick Galyean

San Antonio, Texas
Reviewed 2 weeks ago

Location was great, rooms were nice, check in was pleasant, pool looked beautiful, staff was not impressive. There was no above and beyond experience here and dead ends when problems arise. Would consider returning just based on location unless something in the area has a better deal.

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Helpful?
Thank Mandelinschen
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for your response and letting us know about your experience. I have spoken to all of my supervisory team in regards to exceeding our guests expectations. Call me directly when you make your next reservation here in Galveston! Sincerely Rick Galyean

Houston, Texas
Reviewed 2 weeks ago

Wife was attending a girls weekend "Wicked Wine Run" and the hotel was perfect location for the event. From the time we checked in to the time we left the staff was FANTASTIC!!!!! The view from the room and balcony of the beach and strands was perfect, We wanted to have some fun and relax and we were able to...

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Helpful?
Thank SSHotelman
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you so much for taking the time to write this great review! We truly appreciate it and I cant thank you enough! Next time you should Run with your wife too! We will have some cool beverages waiting for you when you finish! Hope you can come back soon! Sincerely Rick Galyean

Rosenberg, Texas
Reviewed 2 weeks ago

Daryl is mainly maintenance but does it all. He shuttled us around town. He even took us to the store. What a convenience not having to hunt for parking stops. Matthew working the front desk was great to work with. We wanted to Thank both of you for your hospitality. We will be back.

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Helpful?
1Thank irish4p2
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you so much for mentioning two of our star players! We hope to see you back with us soon! Sincerely Rick Galyean

McKinney
Reviewed 3 weeks ago

Way overpriced. Lack amenities. Not much too offer. Look for a better deal. Old and stuffy rooms. Needs updates and newer beds. Felt like Hilton just put their name on an old hotel. I remember when double tree had a lot more class.

Review collected in partnership with DoubleTree by Hilton
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Thank U5463KXjason
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

I am sorry you had a poor experience here at the hotel. I would like to discuss you experience with you and review your stay. Please feel free to contact me at 4096327640 I look forward to speaking with you. Sincerely Rick Galyean

Chicago, Illinois
Reviewed 3 weeks ago

Great people who work here, super friendly and helpful. Good location, rooms as expected and always clean. Enjoyed the free breakfast (instead of the Hilton points) which was always ready and plentiful.

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Helpful?
1Thank Martyp301
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for the great response and thank you for being a Hilton Honors member. Folks are missing out on great deals when they are not. We hope you can come back and see us soon! Use some of those points! Sincerely Rick Galyean

Memphis, Tennessee
Reviewed 3 weeks ago

Our party of three adults stayed at this hotel for two nights as part of a road trip. Honestly, the best part of this hotel is the location. Its directly across the street from the beach and an intersection with a crosswalk is nearby. There are also numerous restaurants within walking distance or a short drive and the Pleasure Pier...

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Helpful?
1Thank Deb62862
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for taking time out of your day to write your review. I am truly sorry we fell short of your expectations and have discussed the staff interactions with my Front office manager Fourest Mills. I hope that you would give us another chance as the weather is getting warmer and our beach access to the expanded beach is...

Cibolo
Reviewed 3 weeks ago

We love this hotel. Perfect location. Amazing views from room and balcony. Excellent service, great staff and beautiful grounds. Our original reservation was for 2 nights and end up staying 3. Great breakfast!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank mercadojrmg
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

So glad you enjoyed your stay and your breakfast! Come back soon!!! Sincerely Rick Galyean

South Padre Island, Texas
Reviewed 3 weeks ago

The view of the ocean and the Seawall was perfect.The staff were friendly, efficient and cordial. We had an issue with a leak and all the employees could not have been more accommodating. We stayed 3 nights. The location of the hotel was great and really enjoyed the pool. Would definitely return.

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Helpful?
Thank diannesT6660TX
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for the review! I am so glad you stayed here and enjoyed the amenities. I hope you can come back and see us soon! Sincerely Rick Galyean

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Galveston Beach staff and other travellers.
37 questions
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okahoma city
okahoma city
8 months ago
21 days ago
Pointblank, Texas
Longview, Texas

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Questions? Get answers from DoubleTree by Hilton Hotel Galveston Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room with a balcony facing the ocean above the third floor.”
lfranc, 17 Apr 2017 | Read review
“Stay as high as you possibly can for a good view”
rangertex, 11 Apr 2017 | Read review
“Ask for a room on the ocean side overlooking the beach and pool.”
  • View from our room - the beach and the Strand
  • The view of the pool and Longboard Bar. Very relaxing
SSHotelman, 10 Apr 2017 | Read review
“We like the upper floors. Great view of the gulf. The swim up bar is great.”
irish4p2, 10 Apr 2017 | Read review
“Use the early check in and select room.”
Martyp301, 3 Apr 2017 | Read review
5 of 5