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Holiday Inn Garland

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Holiday Inn Garland
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131 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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New Orleans, Louisiana
Reviewed 2 weeks ago via mobile

My family visited other family in Garland and had a comfortable and enjoyable one night stay. We took the opportunity to visit the Bass Pro facility just a short walk away. The room was modern and decorated in a very cool way. The breakfast included was delicious and included hot food. The only shortcoming was we could hear loud talking...

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Helpful?
Thank patgallwey
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear patgallwey, Thank you for taking the time to submit your survey. Unfortunately, I believe that you recently stayed at the Holiday Inn Express which is located next to the Bass Pro Shop but you submitted your survey for the Holiday Inn Garland which is located on George Bush Freeway. The hotels are close to one another but I am...

Mount Pleasant, Texas
Reviewed 3 weeks ago via mobile

We stayed here while visiting Allen for a Sporting Event. The room was clean, the pool ready for swimming and the staff as helpful as necessary. I've become a Holiday Inn Fan because they're consistently the same bed, food, wifi, service and they're all good. The rate is reasonable for the accommodation. Thank you!

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Helpful?
Thank AnthonyLaneRawlings
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear AnthonyLaneRawlings, Thank you for the 5 star rating and for taking the time to share your recent experience at the Holiday Inn Garland North. I appreciate your feedback. I was pleased to learn that your stay was enjoyable. The staff takes great pride in providing excellent service, clean rooms and great food. I will be sure to share your...

Reviewed 13 March 2017

Recently booked a meeting room at this facility. The staff were very difficult to deal with, and did not seem to know what they were doing. Had many phone calls and emails left un-returned and spent way too much of my time trying to arrange something very simple. Will be speaking with the general manager soon and inform them of...

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Helpful?
Thank Veronica J
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear Veronica J, Thank you for submitting your survey regarding your recent meeting at the Holiday Inn Garland North. I appreciate you your time and feedback. I want to apologize to you for not meeting your expectations during your meeting last week as well as, the un-returned emails/phone calls. I will be sharing your survey with the staff so that...

Reviewed 26 January 2017 via mobile

I reserved a room on line and paid for the room. I arrived and was asked for a credit card for incidentals but they charged the entire price of the room. Simple mistake that I informed them about immediately. This started the nightmare...the lady working the desk told me she would take care of it. Long story short they never...

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Helpful?
Thank jefforyjh4216
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear jefforyjh4216, Thank you very much for your submitting your review regarding your recent stay at the Holiday Inn North Garland. I appreciate you taking the time to share your feedback with me. I wanted to let you know that I received your email while I was out of town for the past week. I replied to your email to...

Lafayette, Louisiana
Reviewed 20 January 2017 via mobile

Very comfortable stay. Beds where awesome and very clean. Front desk was very helpful( the night guy was great)! We enjoyed the pool and hot tub. There where plenty of eating places close by will definitely visit again!!!

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Helpful?
Thank 22gibbs
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear 22gibbs, Thank you for the outstanding review and thank you for taking the time to submit your survey regarding your recent stay at the Holiday Inn North Garland. We appreciate your feedback. We were pleased to learn that your stay was great, the room was very clean, the staff was helpful and you enjoyed the pool/hot tub. The staff...

Oklahoma City, Oklahoma
Reviewed 3 January 2017

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Thank Kenny G
Bret U, General Manager at Holiday Inn Garland, responded to this review

Reviewed 24 November 2016 via mobile

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Thank Joe W
Bret U, General Manager at Holiday Inn Garland, responded to this review

Redditch, United Kingdom
Reviewed 10 November 2016 via mobile

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Thank AlLiCeV
Bret U, General Manager at Holiday Inn Garland, responded to this review

Kentucky
Reviewed 18 October 2016 via mobile

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Thank JHAR53
Bret U, General Manager at Holiday Inn Garland, responded to this review

Brisbane, Australia
Reviewed 15 October 2016

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Thank David_of_Brisbane
Bret U, General Manager at Holiday Inn Garland, responded to this review

49 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Questions? Get answers from Holiday Inn Garland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is quiet.”
518staceys, 29 Jun 2016 | Read review
“rooms on the north side of the hotel are quieter”
dgr05600, 18 Aug 2015 | Read review
“Rooms on the north side are away from freeway, although hotel is not close to it.”
Baldy47, 24 Jul 2015 | Read review
“Higher floors have nice view of the concrete jungle that is the freeway”
manilapacman, 4 Jun 2015 | Read review
“Pick a room near the emergency exit so you can evacuate as quickly as possible... put extra pillows and blankets in your car just in case.”
cperciva, 23 Mar 2015 | Read review
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