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Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel

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Traveller (79)
Room & Suite (33)
Dining (15)

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About

#6 of 17 hotels in Garland
Location
Cleanliness
Service
Value
This affordable Holiday Inn Express & Suites Garland on Lake Hubbard I30 offers 98 guest rooms in the heart of Lake Ray Hubbard & Rockwall's Harbor Entertainment District including, Sapphire Bay Resort (coming soon), Hilton Conventions and water activities. We have 1,000 sq. ft. banquet room and 480 sq. ft. conference room. Enjoy easy walking access & waterfront dining to the Flying Saucer offering 200+ global beers, TLC on the Lake with southern classics, Primo's Tex-Mex with full bar, Hooters and Bass Pro Shop. Amenities waiting in your room, including free high-speed Wi-Fi, flat screen HDTV, microwave, mini-refrigerator, Keurig, full-length mirror, safe, and blackout shades in every room. Feel refreshed after a great night's sleep and in the morning, enjoy our Express Start Breakfast. Our IHG hot breakfast buffet features, make-ready pancakes, cinnamon rolls, eggs, meats, fruit, dairy, juice and our 24/7 coffee bar.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary tea
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.5 of 5 stars
HOTEL STYLE
Trendy
Mid-range
Languages Spoken
English, German
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

4412 Bass Pro Drive, Garland, TX 75043
Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel
117Reviews3Q+A24Room tips

Reviews
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Lazybu wrote a review Sept 2023
Paragould, Arkansas165 contributions35 helpful votes
Very clean and well maintained hotel. The minute we walked in the decor amazed us. The welcoming staff was very friendly and informative. The breakfast was amazing and well maintained. This hotel is close to good restaurants and bass pro.!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jeremy h wrote a review May 2023
1 contribution
The support from the staff here is amazing. My family enjoys the atmosphere and the pancake maker was a winner for the kids! Derricka is a great help and makes every interaction smooth and seamless. Great personality and customer service!
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Date of stay: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jack r wrote a review May 2023
1 contribution
The hotel was a little dated, but not too bad. Our room was clean and have a nice presentation. The air conditioner worked great. Water pressure was a little low. We arrived without a reservation and the only rooms available were king suites. Wasn’t an issue we purchased our room and the whole process went smoothly. The mattress……. AHHH the mattress. I am not sure where they purchased this mattress or more fitting which rock quarry they had it chiseled from. Or perhaps it was from poured concrete. We tried our best to sleep on it. We were both very tired from being awake for nearly 19 hours. After about 2 hours for tossing and turning both our sides and back was sore from laying on that slab of a mattress. We decided that something had to change. We tried the pull out bed in one of the couches, and it was what you would expect for a pullout bed only worse. By the end of the night my wife and I were both sleeping on the couches. We should have saved the money and slept in the vehicle. It would have been more comfortable and substantially cheaper. I have slept on softer primitive camping grounds. The complementary breakfast was ok. Nothing to write home about, but was acceptable. The normal pancake machine with pork and turkey sausage along with the standard baked good that are offed at most complementary breakfasts.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Pool is closed until Memorial Day weekend
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kay lacheney wrote a review Aug 2022
9 contributions
Just a few things I’ve noticed. Lake view suite isn’t much of a lake view since trees block the view of the lake. I guess I can deal with it even though I’m sure I paid more for the lake view room. Upon arrival we didn’t have soap in the room. We had to grab some from the front desk. Elevators button has to be pushed really hard just to get down to the 1st floor. Nasty stuff was on our walls by our couch. Dark stains on pillows, and what looks to be urine stains on bedsheets. 🤮. I guess there isn’t housekeeping because we had to change out the sheets ourselves. (Whatever, maybe I’m just spoiled.) There was a weird smell in the first floor hallway that smelled slightly like gas. We notified the front desk. ( the room didn’t have that smell.) as far as the hallways, it is very dark. Some people may prefer that type of look, but I prefer light in my hallways. We are pretty picky with when it comes to cleanliness so we plan to cut our stay short.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel
Responded 19 Aug 2022
Hi Klacheney, Thank you for your review and for choosing us for your accommodation needs. We appreciate you as one of our valued guests! We're committed to providing you with the best overall experience. I'm sorry about the situation encountered during your stay. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further. We look forward to seeing you again on your future trips and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Connector140619 wrote a review Jul 2022
Houston, Texas1 contribution
I’ve stayed at this hotel about 10 times over the last 5 years. It used to be so nice and clean but since my last stay a year and a half ago the quality and cleanliness have gone downhill considerably. The staff was okay but not great. Three trips to the front desk to finally get all the items that should have been in there at check in was annoying. Towels were stained. Shower and tub were not well maintained. Water pressure was very low.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel
Responded 18 Aug 2022
Hi Connector140619, Thank you for leaving feedback about your stay at our Holiday Inn Express & Suites Garland E - Lake Hubbard I30. We want you to enjoy the best of home and hotel. I’m sorry if there were some issues during your stay. I have forwarded your comments to our management team for evaluation and future improvements. We hope to accommodate you again for a chance to provide you with a much better experience. Best regards, Dominador R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rolanda S wrote a review Jan 2022
1 contribution1 helpful vote
Don’t go!!! We found roaches in our room and an army of ants. Old dirty carpet that was never vacuumed the whole 10 days we were there. Hair and stains on “clean” towels. Also stains on walls and on bathroom floor that agin was not cleaned the whole time we were there. Had to ask for housekeeping service 3 times because they just never showed up. Water pressure was terrible and the water was lukewarm at best. Not sure how this place is still full of guests. Go at your own risk.
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel
Responded 5 Feb 2022
Hi rolandas971, Thank you for taking the time to post a review of your stay with us. I was very concerned to read your comments regarding cleanliness, housekeeping service, comfort, and value. I understand your disappointment and I'm sorry. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you a simple and smart travel. Orlando A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CM wrote a review Nov 2021
Katy, Texas1 contribution
I stayed at this location last week. I enrolled in a class being taught there & it was too far of a daily commute. Sewage backing up in the bathrooms and coach roaches in the roomi!!!!!!!!!!! Terrible Mistake
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel
Responded 8 Dec 2021
Hi cmZ4912NO, Thank you for your stay in Holiday Inn Express & Suites Garland E - Lake Hubbard I30. Our hotel is pleased to bring all of our guests an environment conducive to relaxation that everyone in the family can enjoy. I saw your comments and I'm sorry for the issues you had with the bathroom, insects, and commute. I have shared your comments with the general manager and they will re-evaluate the situation and take immediate action to prevent this from happening again. I send you a private message so we can discuss your stay further. Our regards, Oscar C. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carol B wrote a review Nov 2021
1 contribution
We were at the hotel while attending our grandma's wedding in Rockwall...the hotel was beautiful, convenient, and clean!! The staff were so kind and helpful..we just loved them! They went far and beyond to make our stay special! I would certainly recommend this wonderful hotel to anyone heading to the Dallas area....and on top of all that is the lake view out your window and Bass Pro Shop being right next door! Wow!
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Date of stay: November 2021
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Siobahn T wrote a review Sept 2021
1 contribution
The room was very clean and the breakfast was great I very enjoyed the pool, it was very clean and relaxing. The decor in the lobby was beautiful, it almost reminded me of vegas. I look forward to staying here in the near future.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: All rooms were very nice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gary B Gomez wrote a review Jul 2020
Tucson, Arizona170 contributions56 helpful votes
The hotel was handy for my visit and right near the lake. I had to ask if it was new and was told a few years old. The staff was friendly and helpful. The room was very clean and the staff well trained. A perfect stay.
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Date of stay: July 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£79 - £105 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasGarland
NUMBER OF ROOMS
98
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES GARLAND E - LAKE HUBBARD I30, AN IHG HOTEL - Updated 2024 Prices (TX)

Frequently Asked Questions about Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?
Nearby attractions include Bass Pro Shops (0.2 miles) and Lake Flying Saucer (0.1 miles).
What are some of the property amenities at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?
Conveniently located restaurants include Flying Saucer, TLC on the Lake, and Primo's Tex-Mex Bar and Grille.
Are there opportunities to exercise at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?
Many travellers enjoy visiting Opal Lawrence Historical Park (7.1 miles).
Is Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.