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Holiday Inn Express & Suites Gonzales

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Holiday Inn Express & Suites Gonzales
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Reviewed 18 October 2016 via mobile

I really like to stay here but was shocked to smell mildew in our room! It was very overwhelming and asked for another room. I was given another room and it also had a faint smell of mildew. I noticed the windows seemed to have been tinted before, tinted windows and humidity don't mix. I hope the problem will be...

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Helpful?
Thank Carrie C
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear Carrie C, Thank you for your continued loyalty to our hotel. We apologize for the odor you experienced during your last stay with us. We are currently underway with a renovation to add more fresh air ventilation and inputting a system to remove the humidity from the building quickly while still keeping the temperature inside comfortable. The renovation while...

Corpus Christi, Texas
Reviewed 4 October 2016

In the beginning I was very pleased with accomodations. Nice furnishings (King Suite), clean with a friendly staff. Good location, easy to get to. Hard time deciding between 3 or 4 stars. The cons. Internet was sufficient EXCEPT you had to sign on constantly. every time your device was idle for 30 seconds you are logged out. sometimes even while...

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Helpful?
Thank cctexas
GMAlison, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear CCTexas, Thank you for taking the time and effort to leave us such a detailed review of your recent stay. We will be looking to improve on the issues you experienced. We appreciate you bringing these to our attention so that we may correct them. We hope to accommodate you and yours in the future! Sincere Regards, Alison G...

Reviewed 24 July 2016 via mobile

Very clean, updated...nice hotel. Cleaner that most chain hotels. Overall no complaints. Highly Recommend! Nice pillows...soft and firm. Comfy beds. Hot showers... We forget our toothbrushes and they offered free ones with toothpaste since we were without.

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Helpful?
Thank Rachel L
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear Rachel L, Thank you for staying with us and letting us know how your stay went. We love your "highly recommend" compliment! We will be sharing your review with our staff. See you again soon! Warmest Regards, Alison G Rodriguez General Manager

Reviewed 30 May 2016

Arrived at hotel to find out that someone else had checked in with my confirmation number and my name!! I didn't think you could do this! It took awhile for this to be sorted out, the clerk was very apologetic and upgraded our room. I selected the hotel based on 2 criteria - I wanted Wi-Fi and a swimming pool....

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Helpful?
Thank Marian M
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear Marian M, Thank you for taking the time to complete our online survey regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your check in, the WIFI and the weather that caused our pool to be closed on your recent visit. I have shared your feedback with maintenance,...

Reviewed 22 May 2016 via mobile

The service was great , breakfast was good employees were very friendly an rooms was clean really enjoyed my stay looking forward to going back again I think holiday inn came along a good ways , an becoming a great hotel to stay for different events .

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Helpful?
Thank Jason D
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear Jason D, Thank you for choosing to stay with us! Your compliments were very much appreciated. You and yours will always be welcome at all IHG Hotels. Great guests deserve great stays! We look forward to accommodating you in the future! Sincerely, Alison G Rodriguez General Manager

Alpine, Texas
Reviewed 15 May 2016

From the moment I pulled up, I knew I was going to be staying at a well-decorated hotel. They had large, Doric columns holding up the front of the building. I knew the hotel decorator got this one right. Walking in, the lobby continued with the sense sharp of style. The seating was comfortable and the staff was friendly and...

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Helpful?
Thank johnbcobb
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear johnbcobb, Thank you for your kind words. We are delighted you enjoyed your stay with us. It is our pleasure to accommodate you and yours. We are pleased to hear that our efforts allowed you all to have a great experience. We look forward to welcoming you back to The Holiday Inn Express and Suites of Gonzales. Thank you,...

Reviewed 27 April 2016 via mobile

When I checked in late that one night I ran into a few issues, however, the on duty staff went out of there way to correct them as best as they could. The night desk employee even told me to speak with the manager. The next morning I did speak with the manager and she was great! She apologized for...

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Helpful?
Thank IsolatedUte
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Hello IsolatedUte, I would like to thank you for choosing our hotel and staff to accommodate you and yours for your recent visit to Gonzales. We hope that all guests have a relaxing, pleasant stay and apologize that you experienced any issues. Thank you for contacting us to make us aware of the issue. We greatly appreciated you giving us...

Reviewed 9 April 2016 via mobile

Stayed here on business for 4-nights. Nice hotel in the Gonzales community. Clean, comfortable and what you come to expect at an Holiday Inn Express. Plenty of room to park each night after work. Looks like a nice restaurant going up next door, but several local restaurants not far away.

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Helpful?
Thank Barbara M
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear Barbara M, Thank you for giving us the opportunity to accommodate you. Your lovely compliments regarding our cleanliness, parking convenience, and facility are a direct reflection of the passion our staff has in providing our visitors a pleasant and relaxing stay. There is a restaurant being built next door that will be opening soon. We hope to seen you...

Harker Heights, Texas
Reviewed 19 March 2016

Everything was as it should be. Friendly staff made sure we had everything we needed for a comfortable stay. We especially enjoyed the complimentary drinks and snacks at the lounge. Room was clean and showers were hot. I would recommend this hotel to anyone staying in the Gonzales area.

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Helpful?
Thank chrisbel940
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear Chrisbel940, Thank you for choosing our hotel to accommodate you and yours when visiting Gonzales, TX. We were pleased to hear how pleasant your stay was. We love your compliments! Please come back and see us soon! Sincerely, Alison G Rodriguez General Manager

Denton, Texas
Reviewed 2 March 2016

Liana was very professional and accommodating. The lady at breakfast was nice as well. The rooms and bathrooms are SUPER sparkling clean! The general room/lobby smells wonderful and not like industrial cleaning products (and it is very beautiful). The beds could have been a tad bit more comfortable but they were extremely clean and well-made so I couldn't complain.Internet was...

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Helpful?
Thank Kendra8489

11 photos of this hotel

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Business Centre/Function Rooms (2)
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Pool/Beach Area (1)
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Room/Suite (3)
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about Holiday Inn Express & Suites Gonzales

Address: 126 Middle Buster Road, Gonzales, TX 78629
Region: United States > Texas > Gonzales
Price Range: £64 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Gonzales 2.5*
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Gonzales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor has a nice view.”
 of 5 bubbles johnbcobb, 14 May 2016 | Read review
“All rooms are essentially the same. I prefer a ground or second floor room, If second floor, I prefer room 211.”
 of 5 bubbles Westtexan2014, 23 Jan 2015 | Read review
“Get an odd number room. Even numbers look out onto another hotel:(”
 of 5 bubbles D5415FYthomasw, 4 Sep 2014 | Read review
“Better views from rooms at the front of the hotel. Rooms 219 & 307 were quiet, comfortable and clean.”
 of 5 bubbles ScotlandAbroad, 26 Jul 2014 | Read review
“Quiet Rm 321.”
 of 5 bubbles ranthonyp, 16 Nov 2013 | Read review
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