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Holiday Inn Express Hotel & Suites Graham

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52 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Henrietta, Texas
Reviewed 2 days ago NEW

Our stay was for my father-in-laws funeral. We only stayed one night, but it was a good stay. The staff was friendly and helpful. We did have to change rooms, because the TV did not work. The hotel was clean and had no bad smell, the room were big and clean. The beds were so comfortable, my husband wanted to...

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Helpful?
Thank nruizhearne
Ardmore, Oklahoma
Reviewed 2 days ago NEW

Our whole family was in Graham for a wedding. I had booked my rooms 2 months in advance. I had a gut feeling that I should call and confirm and sure enough I had no rooms for the first nights stay. One family did not need one of their rooms so I was able to use their extra room. One...

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Thank Patty C
Fort Worth, Texas
Reviewed 16 February 2017 via mobile

Options in Graham are pretty limited. This is the nicest chain hotel in Graham. This property could be so much better. Management really needs to take better care in both maintenance and cleaning. The front of the hotel was littered with cigarette butts. The walls and carpet in the hotel room I stayed in had many stains and scrapes. The...

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Helpful?
Thank UTandBaylor
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Dear UTandBaylor, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with the overall cleanliness and condition of our property particularly with the front area, walls, carpet, and toilet among the others. I would like to apologize for any inconvenience these issues may have caused you...

Georgetown, Texas
Reviewed 21 January 2017 via mobile

The lobby is very nice and I was in a room on the first floor and it was still fairly quiet. It is time to update paint. My room had scuff marks and other marks on several walls. One nice thing is that it seemed like they had a full TV package, not just 30 channels. It was a little...

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Helpful?
Thank brettlevy
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Hi brettlevy, Thank you for your recent stay and for taking the time to write a review. While it is regrettable that some aspects of our room accommodations fell below your expectations, your kind comments are highly appreciated. I certainly would have preferred your time with us was more enjoyable. Nonetheless, let us assure you that we will continuously strive...

The Villages, Florida
Reviewed 11 October 2016 via mobile

I had a very nice stay here. The staff is very friendly and extremely helpful. I would rate the service as excellent. The room was functional, but definitely appeared worn. Some of the furniture was so marked and worn I thought it was from a yard sale. The carpet was so stained, I only walked on it with my sandles....

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Thank Scott8147
Mount Pleasant, Texas
Reviewed 27 September 2016 via mobile

We stayed here while visiting family. It was typical Holiday Inn Express, which is why I choose them. Clean, comfortable and quite. The breakfast was good. The staff was available and treated guest as such. Maybe in Dallas or New York this simple review would deserve an average - in Graham, I think it is a four and a half...

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Thank AnthonyLaneRawlings
Detroit, Michigan
Reviewed 2 September 2016

Stayed here overnight while passing through. All I can say is that it was adequate. That is really about it. The front desk staff was friendly and helpful and the room was clean. One major problem was the water. The water in the taps was luke warm, never got cold and the shower had next to no water pressure. Not...

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Helpful?
Thank Nickwhit
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Dear Nickwhit, Thank you for your feedback regarding your stay at Holiday Inn Express Hotel & Suites Graham, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate our nice comment about our front desk service. However, we’re sorry we fell below your expectation regarding the shower experience. We will address...

Garden Plain, Kansas
Reviewed 31 August 2016

when you drive up it looks like a Holiday Inn Express, the lobby looks like one, the young lady at the desk was polite and courteous like the staff I am use to at a HIE. However, the room was something else. the green and yellow striped carpet was pulling up and gathering all across the room. No desk just...

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Thank departingcontestant
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Dear departingcontestant, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. I am glad to read that the breakfast served is at par and liked the setup of the bathroom. However, it is regrettable that the quality of...

Lubbock, Texas
Reviewed 30 August 2016

I stayed here on a recent business trip. The front desk was friendly and welcoming. Room and bathroom were clean and comfortable. The hotel was quiet and perfect for a good night's sleep after a long drive. Breakfast had lots of options. Enjoyed the stay!

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Thank ferguspad
Deniece G, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you so much for kind words about our hotel. I am happy to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon.

Lafayette, Louisiana
Reviewed 7 August 2016

Nice enough hotel. A little older of a facility, but still clean. Staff is very friendly and genuine. Breakfast had a nice mix of food each day. Very wheelchair accessible; the pool had a lift, but we didn’t have time to check it out. Comfortable bed and pillows. Great location. The door to our room had a larger-than-normal opening at...

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Thank KatieG958

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express & Suites Graham, Texas. We are excited to be your premier hotel while staying in Graham, Texas. Enjoy all the wonderful amenities and comfortable bedding you have come to know from the Holiday Inn Express & Suites. So be sure to enjoy our free Hot Breakfast, free high-speed Internet, and our luxurious Simply Smart bedding. Modern conveniences with smart offerings!While traveling through Graham, stop in a visit theOld Post Office Museum and Robert E Richeson Memorial. Who said learning can t be fun? There is also a drive-in theater. You will find exquisite finds with the Fireman s Park-Trade Days! Save some extra space in your trunk. Our business partners will enjoy the convenience of the hotel while visiting locations like Zack Burkette, Graham Oil Transports, JB Service, Cauley Medical Center, and Southern Bleacher and Steel Stadiums. All are located within 2 miles of the hotel.So Stay Smart while staying in Graham and enjoy all the comforts of home with value service and Simply Smart hot breakfast! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Graham

Address: 1581 Hwy 380 Bypass, Graham, TX 76450
Region: United States > Texas > Graham
Price Range: £80 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Graham 2.5*
Number of rooms: 71
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Also Known As:
Holiday Inn Express Hotel & Suites Graham Texas
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Graham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms are numbered oddly. star low and go down the hall and then back. room 200 and 233 are across from each other.”
 of 5 bubbles departingcontestant, 31 Aug 2016 | Read review
“Rooms on the top floor near the end of corridor are very quiet.”
 of 5 bubbles texasrepublichistory, 28 Mar 2015 | Read review
“I stayed in a Suit and Regular room they both were GREAT. Suit was a little bigger with a couch. and a sink by the microwave a fridge. other than that they were the same. GOOD HOT SHOWER and NICE BED.”
 of 5 bubbles RoyP732, 29 Apr 2013 | Read review
“Stay at another hotel.”
 of 5 bubbles markandkarenbrown, 15 Mar 2013 | Read review
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