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Gaylord Texan Resort & Convention Center

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Gaylord Texan Resort & Convention Center
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3,830 Reviews from our TripAdvisor Community

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Showing 3,772: English reviews
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Perrysburg, Ohio
Reviewed 4 days ago NEW

Though the hotel was nice, be very careful when checking out. I traveled for work, and ordered room service. I asked if they could pull that charge off, so I could pay for it myself. Not until I processed my receipts and received my bank statement did I realize that I had been charged $224.23 in bar charges I never...

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Helpful?
Thank Dawn Z
Gaylord T, Guest Relations Manager at Gaylord Texan Resort & Convention Center, responded to this review

Dear Dawn Z, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be...

Pittsburgh, Pennsylvania
Reviewed 4 days ago NEW

We were at this property during a large volleyball tournament, an event I imagine they probably host a lot of with thousands of square feet in meeting space etc. Having stayed at all the Gaylord locations I can say that this was my least favorite of the 4. Let me also state that my entire stay was not tainted by...

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Helpful?
Thank Aruba4Us
Gaylord T, Guest Relations Manager at Gaylord Texan Resort & Convention Center, responded to this review

Dear Aruba4Us, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be addressed...

Reviewed 1 week ago via mobile

This was a fabulous hotel. I was in town for a meeting and had the pleasure of staying on site. The hotel has various restaurants and shops including a FedEx. The room was impeccable and very comfortable; best night's sleep in some time!! The service was of exceptional quality. I encountered numerous staff members throughout my stay and each was...

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Thank Cypressman
Reviewed 1 week ago

It is really a beautiful hotel. A lot of amusements and activities around. My 9 year old daughter LOVED it! but the rooms are so expensive. we paid almost 400$ for one night stay and the room really did not worth it. I could say,it was just like a room in a three star hotel like Holiday Inn that we...

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Helpful?
Thank Asa N
Gaylord T, Guest Relations Manager at Gaylord Texan Resort & Convention Center, responded to this review

Dear Asa N, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be...

Seattle, Washington
Reviewed 1 week ago

Excellent place to hold a convention. The indoor gardens are huge and impressive. Regarding restaurants, the Riverwalk Cantina was mediocre at best. 1) I asked for a tequila list and the waiter returned with a few offered tequilas written on his palm, and 2) I have had more better "Tex- Mex food" than what our party had to eat. (Maybe...

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Helpful?
Thank r_rod2002
Belton, Texas
Reviewed 1 week ago

We went to the Gaylord Texan over Christmas break to see the ICE exhibit. I am a rewards member and it came in real handy on this trip. I didn't use points, but I did book online and check-in using the Marriott App. When we arrived there was a pretty long line at Check-in. We were warned about this and...

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Thank Buzzard92
Bangor, Maine
Reviewed 1 week ago

At a large conference, this was a great choice. The rooms were great, the group meals better than most conferences with excellent service. Large property with all the activities and services of a luxury spa resort. Worth the trip!

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Thank bj w
Las Vegas
Reviewed 1 week ago via mobile

Was here for a business meeting and had a comfortable stay. Their hotel staff were friendly and attentive. I didn't give them 5 stars because the hot water in my bathroom took forever to kick in and that was irritating especially when you're pressed for time.

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Thank VegasMom777
Raubling, Bayern, Germany
Reviewed 1 week ago

The same procedure as everywhere. Unfortunately big conferences need big meeting places. While the copy of the concept to many places may be economic it is boring just to use another color and some scenery set to make a new resort.

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Helpful?
Thank Stephan H
Gaylord T, Guest Relations Manager at Gaylord Texan Resort & Convention Center, responded to this review

Dear Stephan H, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be...

Bristol, United Kingdom
Reviewed 1 week ago

I stayed in this hotel for a conference. It is like being inside a bubble or fake world. The enormous glass dome overhead means the temperature and humidity is controlled - too much - I was freezing most of the time (I dread to think what the Gaylord chain is doing to our ozone layer). There is nothing reachable on...

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Helpful?
Thank Caroline S
Gaylord T, Guest Relations Manager at Gaylord Texan Resort & Convention Center, responded to this review

Dear Caroline S, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
You'll arrive through a ranch-style archway surrounded by rolling pastureland. Along the way, rugged canyon walls rise steadily to frame your first glimpse of the breathtaking new Gaylord. Sitting high on a bluff overlooking the glistening waters of Lake Grapevine, just eight minutes from D/FW International Airport, this awe-inspiring resort welcomes you to an authentic Texas experience. From the colorful Riverwalk and wide-open Texas Hill Country to the aura of Southwest-style architecture and the majestic Rio-Grande, its all here under our signature glass dome. Here, we offer state-of-the-art convention and meeting facilities, endless entertainment, World-class spa & fitness center, lavish guest rooms and our tradition of unsurpassed hospitality. Everything in on place ­ so you can have it all. ... more   less 

Additional Information about Gaylord Texan Resort & Convention Center

Address: 1501 Gaylord Trail, Grapevine, TX 76051-1945
Region: United States > Texas > Grapevine
Price Range: £199 - £309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Texan Resort & Convention Center 4*
Number of rooms: 1511
Reservation Options:
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Also Known As:
Gaylord Texan Resort And Convention Center
Gaylord Texan Hotel Grapevine
Gaylord Texas Resort
Gaylord Texas Hotel
The Gaylord Texan
Gaylord Texan Grapevine
Gaylord Texan Resort & Convention Center Grapevine, Texas
Gaylord Grapevine
Hotel Style:
#5 Business Hotel in Grapevine
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Texan Resort & Convention Center staff and other travellers.
61 questions
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Questions? Get answers from Gaylord Texan Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They should choose higher levels, otherwise it would be so noisy. Also if they choose room faces convention center”
 of 5 bubbles 432asan, 13 Feb 2017 | Read review
“If you can get an inside room its worth it.”
  • View from Inside Balcony
 of 5 bubbles Buzzard92, 13 Feb 2017 | Read review
“Take something towards the convention center”
 of 5 bubbles 662StephanH, 10 Feb 2017 | Read review
“High Floor in the center bldg. with a balcony”
 of 5 bubbles sillyme719, 8 Feb 2017 | Read review
“Rooms overlooking the Atrium would be the best view personally”
 of 5 bubbles timl314, 29 Jan 2017 | Read review
5 of 5